Notes
Introduction
Price Waterhouse Financial and Cost Management Team, CFO: Architect of the Corporation’s Future (New York: Wiley, 1997), 84.
Marshall Loeb, “Jack Welch Lets Fly On Budgets, Bonuses, and Buddy Boards,” Fortune, 29 May 1995, 73.
Robert Simons, Levers of Control (Boston: Harvard Business School Press, 1995), 83.
Chapter One
Peter Drucker, “Planning for Uncertainty,” The Wall Street Journal, 22 July 1992.
Russ Banham, “Revolution in Planning,” CFO, August 1999, <http://www.cfo.com/article/1,5309,1237|M|303,00.htm>, (accessed 11 March 2001).
Ram Charan and Geoffrey Colvin, “Why CEO’s Fail,” Fortune, 21 June 1999, 31–40.
Economist Intelligence Unit Ltd., “Beyond Budgets,” Business Europe 40, no. 9 (2000), quoted in Andy Neely, Michael R. Sutcliff, Herman R. Heyns, et al., Driving Value through Strategic Planning and Budgeting—A Research Report from Cranfield School of Management and Accenture (Accenture, 2001), 4.
Anthony Atkinson, Rajiv D. Banker, Robert S. Kaplan, and S. Mark Young, Management Accounting, 2d ed. (Upper Saddle River, NJ: Prentice-Hall International, 1997), 724.
Hackett Benchmarking Solutions, <http://www.thgi.com/pprfax.htm>, (accessed 14 April 2002).
Fran Littlewood, “Look Beyond the Budget,” The London Times, 11 January 2000.
Neely et al., Driving Value, 4.
Hackett Benchmarking Solutions.
Answerthink, “Corporate Strategic Planning Suffers from Inefficiencies, Study Reveals,” 11 October 1999, <http://www.answerthink.com/news_and_events/press_release_1999_detail.asp?ident=13>, (accessed 14 April 2002).
Answerthink, “Nearly Half of Companies Unprepared to Foresee and Deal with Sudden, Non-Financial Types of Risk, Study Concludes,” 20 March 2002, <http://www.answerthink.com/news_and_events/press_release_2002_detail.asp?ident=234>, (accessed 14 April 2002).
Keith A. Russell, Gary H. Siegel, and C. S. Kulesza, “Counting More, Counting Less,” Strategic Finance, September 1999, <http://www.mamag.com/strategicfinance/1999/09g.htm>, (accessed 7 October 1999).
Stephan Haeckel, Adaptive Enterprise (Boston: Harvard Business School Press, 1999), 39.
Answerthink, “Nearly Half of Companies Unprepared.”
H. Thomas Johnson, Relevance Regained (New York: The Free Press, 1992), 22.
Johnson, Relevance Regained, 23.
Carol J. Loomis, “The 15% Delusion,” Fortune, 5 February 2001, 52–53.
Stephanie Kirchgaessner and Richard Waters, “WorldCom’s Whiz-kid,” Financial Times, 29 June 2002, 13.
Robert Simons, Levers of Control (Boston: Harvard Business School Press, 1995), 83.
Cathy Lazere, “Altogether Now,” CFO, February 1998, 29.
Answerthink, “Nearly Half of Companies Unprepared.”
Chapter Two
Marshall Loeb, “Jack Welch Lets Fly On Budgets, Bonuses, and Buddy Boards,” Fortune, 29 May 1995, 73.
PR Newswire, “Corporate Strategic Planning Suffers from Inefficiencies,” PR Newswire, 25 October 1999.
Robert S. Kaplan and David P. Norton, The Strategy-Focused Organization (Boston: Harvard Business School Press, 2001), 274.
Gary Hamel, “Bringing Silicon Valley Inside,” Harvard Business Review, September–October 1999, 76.
Kaplan and Norton, Strategy-Focused Organization, 274.
Answerthink, “Nearly Half of Companies Unprepared to Foresee and Deal with Sudden, Non-Financial Types of Risk, Study Concludes,” 20 March 2002, <http://www.answerthink.com/news_and_events/press_release_2002_detail.asp?ident=234>, (accessed 14 April 2002).
Chris Argyris, “Empowerment: The Emperor’s New Clothes,” Harvard Business Review, May–June 1998, 100.
Watson Wyatt Worldwide, “Human Capital Index: Linking Human Capital and Shareholder Value,” January 1999, <http://www.watsonwyatt.com/research/resrender.asp?id=W-292&page=1>, (accessed March 11, 2001).
Elizabeth G. Chambers, Mark Foulon, Helen Handfield-Jones, Steven M. Hankin, and Edward G. Michaels III, “The War for Talent,” McKinsey Quarterly no. 3 (1998).
Alfred Rappaport, “How To Link Executive Pay With Performance,” Harvard Business Review, March–April 1999, 93.
Chapter Three
Gary Hamel, Leading the Revolution (Boston: Harvard Business School Press, 2000), 25.
Chapter Four
Stephan Haeckel, Adaptive Enterprise (Boston: Harvard Business School Press, 1999), 40.
Adrian Poffley, Financial Stewardship of Charities (London: The Directory of Social Change, 2002), 152–153; <http://www.sightsavers.org>, (accessed 16 October 2002).
Chapter Six
Margaret Wheatley, “Goodbye, Command and Control,” Leader to Leader no. 5 (Summer 1997).
John Oliver, The Team Enterprise Solution (Cork, Ireland: Oak Tree Press, 2001), 208–209.
Oliver, The Team Enterprise Solution, 145.
Oliver, 194–195.
Oliver, 195.
Oliver, 191.
Oliver, 55–56.
Oliver, 56.
Chapter Seven
Charles Handy, “Balancing Corporate Power: A New Federalist Paper,” Harvard Business Review, November–December 1992, 59–67.
Robert Simons, Performance Measurement and Control Systems for Implementing Strategy (Upper Saddle River, NJ: Prentice Hall, 2000), 281.
Sumantra Ghoshal and Christopher A. Bartlett, The Individualized Corporation (London: Heinemann, 1998), 311.
Ghoshal and Bartlett, The Individualized Corporation, 310.
Chapter Eight
Edgar Schein, The Corporate Culture Survival Guide (San Francisco: Jossey-Bass, 1999), 117–118.
John Oliver, The Team Enterprise Solution (Cork, Ireland: Oak Tree Press, 2001), 48.
Oliver, The Team Enterprise Solution, 96.
Oliver, 10.
Oliver, 11.
H. Thomas Johnson, “Reflections of a Recovering Management Accountant,” Assessment for Learning Research Initiative conference, January 14–16, 1998; <http://www.sol-ne.org/com/ar98/index.html>, (accessed 29 January 2001).
Robert Slater, Jack Welch and the GE Way (New York: McGraw Hill, 1999), 90.
Oliver, Team Enterprise Solution, 232.
Schein, Corporate Culture Survival Guide, 143.
Peter Senge, Rethinking the Future (London: Nicholas Brealey Publishing, 1997), 140–141.
Arne Mårtensson, Handelsbanken Annual Report (2001), 3.
Lars Grönstedt, Handelsbanken Annual Report (2002).
Chapter Nine
Robert S. Kaplan and David P. Norton, The Strategy-Focused Organization (Boston: Harvard Business School Press, 2001), 14.
Quoted in Robert MacLuhan, “How CRM Impacts the Bottom Line,” Marketing, 9 May 2002, 25.
Alfred Rappaport, “How To Link Executive Pay With Performance,” Harvard Business Review, March–April 1999, 93.
Kaplan and Norton, The Strategy-Focused Organization, 16.
Report by QCi Assessment, quoted in Robert MaLuhan, “How CRM Impacts the Bottom Line,” Marketing Magazine (UK), 9 May 2002, 25.
Chapter Ten
Peter M. Senge, “The Leader’s New Work: Building Learning Organizations,” Sloan Management Review 32, no. 1 (1990): 3.
Elizabeth G. Chambers, Mark Foulon, Helen Handfield-Jones, Steven M. Hankin, and Edward G. Michaels III, “The War for Talent,” McKinsey Quarterly no. 3 (1998).
Tom Stewart, “Your Company’s Most Valuable Asset: Intellectual Capital,” Fortune, 3 October 1994, 32.
Joel Kurtzman, “An Interview with Gary Hamel,” Strategy & Business, Fourth Quarter, 1997, 97.
Margaret Wheatley, Leadership and the New Science (San Francisco: Berret-Koehler Publishers, 1999), 107–108.
Richard Donkin, Blood, Sweat, & Tears (New York: Texere, 2001).
Donkin, Blood, Sweat, & Tears, 52.