January 2005 • Issue 0501
A U T H O R STheodore Pietrzak, PhD New York Institute of Technology Old Westbury, NY 11568 Tel: 516.334.4408 Email: [email protected]
Ted Pietrzak has served on academic faculties and in business and industry. He has coached learning and performance professionals in many sectors. His expertise includes assessment, analysis, measurement, evaluation, and group and personal effectiveness.
Mike Fraum Corporate Performance Consultants 490 Wheeler Road Hauppauge, NY 11788 Tel: 631.300.0009 Email: [email protected]
Mike Fraum has developed corporate executives, managers, and professionals for more than 20 years. His internal and external consulting roles have led to creative, cost-effective programs with a positive impact on productivity and ROI.
Managing Editor
Mark Morrow
Editor
Tora Estep [email protected]
Editorial Consultants
Linda David Annabelle Reitman
Copy Editor
Ann Bruen
Production Design
Kathleen Schaner
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