Chapter 17
In This Chapter
Coordinating what the BIM team members require
Assigning BIM roles and responsibilities
Working out the people you need to help generate and manage BIM content
Making the most of BIM for asset and facility management
Understanding that the same BIM and the outputs it can generate are going to be used by different (and new) roles in the industry, at different times and in very different ways, is vital to seeing the point of BIM. This chapter looks at BIM users and roles from inception to demolition (and beyond). We discuss facility management (FM) users and operation toward the end of the chapter.
The project timeline has multiple users. Don’t just think about your own segment or silo but also how the information is going to be used by everyone on the team and the built asset in the future. The following sections examine who needs what information across the project and for what purpose as well as the different information needs of other members of the project team, the timing of that information, and when you need to deliver it.
Professional institutions have restructured plans of work to take into consideration the early work flows required for the BIM process and to encompass the whole project lifecycle, from identifying strategic needs through to operations and end of life. Furthermore, they organize the process of briefing, designing, constructing, maintaining, operating, and using construction projects into a number of key stages. The amount and level of information increases as you progress across the project lifecycle. (Refer to Chapter 9 for more information about the timeline.)
In some instances one party can’t progress because it’s waiting for information from another. For example, the structural engineer may be waiting for the architect’s general arrangement drawings before progressing further with the structural design. BIM tries to solve this by putting information into a central depository; however, the process still relies on all parties to pull their weight and exchange information in an agreed and timely manner.
Here we discuss the different project team members’ needs and the types of information they require.
Clients are going to use and expect different pieces of information from the model. Initially, this information comes chiefly from the design team. Clients are looking for outputs; for example, the as-built model or visualizations, which the client or client’s agent may use for marketing purposes. They’re not interested in details such as structural steel layouts or drainage runs, but are interested in how much the project will cost and how long it will take.
Clients expect to receive
Clients are expected to input the business case and brief, and any existing information or documents such as survey information. They output detailed requirements in the form of the employer’s information requirements (EIR).
The design team is a varied pot of people and can encompass early concept design through to detail technical analysis. Fundamentally, the EIR is about ensuring the proposal and subsequent built asset meets the intent of the client’s brief and requirements and that the model represents safe and buildable construction for the next phase.
The design team expects to receive
The design team are expected to
The contractor and the supply chain are looking for clarity of technical understanding and scheduling, as well as site analysis in terms of site delivery and quantities and adding as-built information and changes to the model to generate an as-built model for handover.
The construction team expects to receive information from the design team such as technical detailed design drawings and model information. The team is expected to input technical coordination and output as-built information and record information.
What used to be an operation and maintenance manual is now covered by the content of the model. At the handover stage, the client, end user, and facilities manager need information so that they can successfully run and maintain the built asset. The information may be anything about the building’s management and maintenance, from operation of windows through to the management systems, heating and energy, fire escapes, egress, and maybe environmental natural sustainability.
Owner-operators are individuals or organizations that own, lease, operate, or control an asset. In short, the same person who runs everyday operations owns the asset. Owner-operators are largely using others’ outputs, such as as-built information. However, they also need to make changes to the model and update it when something gets repaired or replaced. They need to manage information such as the details of the change and updated warranty details.
Facility and asset managers may want to compare information across a portfolio of estates. This is especially true of a government client or a university. For example, at a facility and asset management level, personnel may want to consider how a road is performing as part of a network or how a new building is performing as part of the wider university campus.
The output of the BIM process is an information rich model that can be used in the future. The client may need to refer back to information about a built asset for a variety of reasons, and so having the complete story about a built asset is important.
The lack of information about the asset could be because the original drawings no longer exist (or have been damaged over time) or even because the original plans weren’t followed in the first place. There may also be a lack of information about the materials used during construction. Having information regarding the materials used during the construction of an asset is particularly important if an asset contains hazardous materials such as asbestos. One benefit that BIM brings is the ability to simulate the construction and deconstruction sequence, improving the demolition process, and all within the confines of a safe, simulated world.
Depending on the type of procurement route chosen, a contractor may be responsible for all design work or certain aspects of the design, or have no design work at all. The responsibility matrix is a way to define what information is produced and by whom. This document is important because it clearly defines who’s producing what information and clarifies design responsibilities. The responsibility matrix should also incorporate information exchange points and the schedule of services. Refer to Chapter 8 for more about the matrix.
The amount and level of information increase over the project lifecycle as the project team develops it. Information needs to be shared during the project timeline among the project team to enable different project disciplines to complete and develop specific packages of work. Information also needs to be shared with the client at specific points along the timeline to enable the client to make strategic decisions. These sections consider the role and importance of information exchanges within the BIM process.
The information exchange element defines when the project team exchanges information. The project team, facilitated by the information manager, exchanges information from the supply chain at defined and agreed points in the process, enabling the whole project team to work from the same base information.
Information exchange points allow for strategic decision points at which the employer makes decisions based upon the facts presented. The sharing of information in this way also facilitates coordination and clash detection to take place. At the end of a particular project stage, the project team exchanges information and data.
Information within an information exchange increases as the design develops. Information exchanges
The exchange of information is an on-going process that’s informal. The design team prepares information to allow other members to coordinate information in an ad hoc way. For example, the architect may seek initial comments from the planning authority before any designs are formally submitted.
At the end of the project, the project information model (PIM) is a rich source of information, packed full of data. However, Rome wasn’t built in a day, and you don’t need all this data from day one. Before you begin any project, you have to be clear about not only who’s doing what and how, but also why.
The briefing process and project brief lay down the requirements for the project team. In essence, the project brief explains why the project is going ahead and answers these types of questions: Why a new build? Why a refurbishment? Why this site?
The client uses the feasibility study to question whether the project should go ahead, to see whether the project is viable, and to be sure you’ve looked at all the alternative options. Feasibility studies are prepared alongside the brief and help in the preparation of the strategic brief. Feasibility studies may consider things such as:
The concept stage is when the design team members respond to the client’s project brief. For example, the client has identified that an asset needs more space to accommodate additional staff following a merger, and so the design team members get to work on planning the initial concept proposals. The concept design determines the basic framework of the project design that the project team will further develop at a later stage, such as massing, structural design, spatial layouts, and environmental and sustainability strategies, and respond to the site’s context.
The concept design may include
Traditionally, the drawing board and freehand sketches have been the tools of choice when getting the creative juices flowing, perhaps because they’re quick and assessable. In some situations, BIM tools may be too complex to support free-form modeling because you consider initial shapes and spaces for your concept design quickly, trying new ideas and discarding those that fail at the first hurdle. BIM software is evolving to enable this initial creative phase to occur through the use of concept tools inbuilt to the software that allow you to model shapes and geometry with no restrictions. A number of BIM tools are often marketed as lightweight and intuitive to use, and they allow you to quickly and easily sketch in 3D.
To get any project underway, certain people within the project environment require certain pieces of information. The decision to build in the first place usually starts with the client instructing the project team; however, the project team needs to understand what it is that the client wishes to build.
The following sections look at the information needs of clients and design teams and how you can help to influence and guide project teams to provide clear requirements and the relevant data as part of coordinated deliverables.
Many clients may need educating as to what BIM is and the benefits it can bring. Think back to when you made a large purchase, such as a car. Were you interested in the process that the car went through during the design and manufacture process, or were you more interested in the specification, the price, and whether or not it could get you from A to B and fulfil your requirements? Remember, most clients aren’t interested in the process, only the end result.
Clients are generally looking for
Coordination of information is a workflow that requires cooperation from the whole team and preparation and planning from the outset. Unfortunately, as of yet there isn’t a magic button that will just coordinate the data for you. Cooperation still requires a good old-fashioned conversation among the project team.
A BIM kick-off meeting is an opportunity before any modeling commences to discuss items such as naming conventions, how to share and transfer information, and any particular software file version requirements. In the section “Recognizing who’s producing what” earlier in this chapter, we discuss the responsibility matrix as a way to define what information is produced by whom. (Refer to Chapter 8 for more about the matrix.)
The purpose of the design development stage is to produce information that provides a visual representation of the proposals and confirms the brief for the technical design stage, which supports full spatial coordination. Information at a developed design stage should
Although typically the client engages the contractor after the design team prepares and details the design, getting the contractor in early means that you can benefit from a coordinated and truly collaborative approach, and gain from the contractor’s expertise and knowledge. Chapter 16 discusses the minimum information contractors require.
The information manager is responsible for assimilating, synchronizing, and managing information, and managing the processes and procedures for information exchange on projects. Importantly, the manager makes sure that the fundamentals are in place from the start and that the project team establishes and agrees on an information structure and maintenance standards from the outset.
The common data environment (CDE) is the place in which the project team shares information. A key role of the information manager is the setup and management of the CDE, helping to facilitate data drops. A data drop is information that is extracted from the model and then shared among the project team so that the client can make strategic decisions along the way. Chapter 4 discusses the CDE in greater depth.
In the CDE, model information comes together to form a single master, and with the help of the information manager, information is validated for compliance.
The information manager expects to receive model information for the design team. The manager inputs model information received from the design team, which the project team can then validate for compliance with the information requirements. The manager outputs recordkeeping, archiving, and the audit trail for the information model.
BIM enables you to add information to the digital model so that you end up with a digital virtual project before you get on-site. Not only does information increase during the project timeline, but also the type of information changes. For example, during the design phase you use models to visualize and show coordination. You then need information for cost and constructability as you move to the construction phase. Then finally, after the asset is constructed you need information about the installed products and systems, and any testing requirements or commissioning certificates.
The following sections look at all of the roles and responsibilities needed to develop, coordinate, and output digital buildings and assets. Some of these roles are purely about modeling tasks, but many are about synchronizing with other information such as specifications and cost data.
As we discuss in the “Changing how the end user accesses information” section, later in this chapter, having data in a digital format brings with it new means and ways to store and archive information so that the client, end user, or facilities manager can easily retrieve it, all of which need to be updated and maintained.
The project team develops information further at a technical design stage. Information is developed to provide visual information and the fixed principles of the design that support procurement. Information at a technical design stage should provide
A specifier isn’t a job title as such, but rather a function that someone performs. You can think of anyone who makes or influences the decision to use a specific building product or service as a specifier. That list could include the architect, surveyors, engineers, contractors, interior designers, facilities managers, related professions, and even the client.
Traditionally, construction professionals with significant experience undertake project specifications, so they know what products to select or specify. Specifications often commence after the detail design is complete and perhaps in some cases a little late in the day. Because the specification is often the last task completed before a project goes to tender, it can be rushed as Friday afternoon rolls around. Through BIM, the industry is not only seeing a new generation of specifiers being empowered, but also project specifications taking place at a much earlier stage in the process.
Chapter 9 discusses the digital plans of works (DPoW). Plans of work have been authored to take the BIM process into consideration where more information is produced earlier in the project lifecycle. Having earlier information gives you the opportunity to start to specify at a much earlier stage in the process; for example, you can consider performance requirements.
Through the use of BIM processes, you can connect BIM objects to the specification. Some specification software also allows synchronization between objects and technical guidance and standards, at the point where the designer most needs them. Synchronization is connecting a geometric BIM object to nongraphical information, such as a specification clause. Furthermore, if the designer is a subscriber to services such as the construction information service (CIS), then the designer can download instantly any technical documents cited in the specification that are available. Refer to Chapter 10 for more about connecting BIM objects to other sources of information.
The project team updates information during the construction process to reflect the final design and to provide a future reference to sit alongside the operational & maintenance (O&M) manuals. Information at a construction stage should provide
All the different job titles — BIM manager, VDC manager, BIM coordinator, BIM engineer, BIM modeler, BIM technician, BIM specialist, BIM consultant, BIM information manager — can get a bit confusing. Before we jump the gun and dive into defining the different job titles and descriptions, take a moment to consider the needs of your business and what you’re trying to achieve. Depending on the scale of the organization, many of the roles in the following sections may overlap in parts or even focus on a very particular aspect of the role if working on a large-scale project.
In determining competency, many people turn toward qualifications and certification schemes. Increasingly, colleges and universities are including BIM modules as dedicated BIM courses. A number of professional institutions and organizations offer certification schemes leading to entry to a maintained register. These schemes vary in entrance requirements, from providing a CV and BIM case study providing evidence of core BIM competencies through to more formal educational routes where you sit an exam at the end of the course.
The humble manager who looks after the company’s IT, software, hardware, and CAD standards is a fairly established role. Many BIM managers are former CAD managers with a new title. However, to be a successful BIM manager, you need a good understanding of BIM principles and how they affect your project.
The BIM manager should be a go-to person for those tough questions as well acting as a trouble-shooter and facilitator. The role of BIM manager, however, can cover a wide range of tasks, such as developing company policies, processes, and protocols, as well as advising on strategic issues such as change management. Like the CAD manager role, the BIM manager needs to be well versed in current and emerging technology trends and software, and is responsible for hardware and software installations and upgrades, or liaises with an IT department if the organization has one.
The BIM manager sets up any project templates and establishes model and company BIM standards and protocols. The responsibility of training in both process and software may be delivered or facilitated by the BIM manager, and he may also look at wider strategic decisions such as human resources and task allocations. The BIM management role may even be merged with a director of BIM role. Think of the BIM manager as a guide who helps the team members make the right decisions.
Typical duties that the role of a BIM manager may undertake include
BIM managers require a good understanding of
The BIM consultant works with organizations to support the successful adoption and implementation of BIM. Organizations may use the services of a consultant to bring in a particular expertise. Because the discipline of BIM is wide ranging, so too is the scope of services a BIM consultant offers. The services may
Although BIM consultants may suggest various BIM tools and applications, they don’t offer or sell software products. So they must remain independent and impartial with regards to a particular platform. However, operational consultants are likely to be affiliated to a software supplier to help support the successful implementation of products and services.
The ability to identify clashes and mitigate them before they’re constructed results in fewer clashes on-site. Clash detection should be an on-going process, and the information manager needs to coordinate models and documents between the whole design team throughout the design process. This is enabled by a willingness to share and collaborate so that you can reuse information and keep rework of information to a minimum. (Refer to Chapter 16 for more specifics about clash detection.)
The BIM coordinator leads his construction discipline within the project and coordinates any clash detection and any actions or outcomes that may be required. You may also recognize this role as a digital project coordinator, BIM leader, or BIM integrator. Often BIM coordinators are construction professionals who are focused on a production role but have found themselves as BIM coordinators, perhaps because of the knowledge they’ve acquired, and have naturally drifted into this role, or maybe it has been developed or created around them.
Of course the duties, roles, and responsibilities of a BIM coordinator differ from organization to organization and on project to project, but in the main you can think of BIM coordinators as involved in the production side of BIM. This role has a wider set of responsibilities than information manager, and BIM coordinators usually coordinate their work with the entire design team.
In order to have information to coordinate, you need the individuals who are focused on producing the information.
You can obtain BIM objects from a number of different sources, including BIM object libraries, public BIM library portals, and private BIM library portals, or you may create them in-house (see Chapter 10). In order to produce good-quality BIM content, the BIM author has to have a good overall understanding of BIM software and how it’s used within the project environment.
A BIM author may create content for a design team, manufacturer, or BIM library content provider. In the same way that BIM managers and BIM coordinators need to know current industry trends, BIM authors should attend conferences, research, and gather information to fully understand how others, like facility managers, use content. You only have to think about the development of the smartphone and the fact that the iPhone didn’t exist before 2007 to appreciate technology is moving at an alarming rate. Therefore, BIM authors have to consider not only current trends and standards but also those that are emerging.
Building stronger and more collaborative supply chains increases the value derived from products and also attracts investment. A strong supply chain is good for the economy as it
Other sectors such as oil and gas, automotive, and aerospace have mapped their supply chains, identified strengths and weaknesses, and prioritized areas for development.
The next sections go through the process of increasing the amount of information available, from concept design right through the project lifecycle. You need to be clear how the project team wants to access data and what that means for the way information is transmitted to the supply chain. You need to adapt some of your project information for different audiences, from clients to BIM specialists.
At the concept design, outline proposals for the architectural, structural, and building services designs are prepared. Outline specifications and preliminary cost information are also considered.
At a discrete point a concept sketch becomes a generic placeholder object. A placeholder object is used when the project team has yet to decide upon the final project or solution. The object then evolves into a manufacturer object (also referred to as a product object or proprietary object) that represents an obtainable product provided by a manufacturer or supplier.
The developed design eventually progresses to represent what has been constructed. This consists of a mixture of as-built information from specialist subcontractors and the final construction issue from the design team. The client may also wish to verify as-built information by using laser surveying technology to bring a further degree of accuracy to this information.
The object finally becomes an as-built asset object with geometry and data reflecting the actual installed product. Not all information lives in an object, as we discuss in Chapter 10. Although you can contain information such as product reference numbers within the object, sometimes linking to information outside of the BIM is better; for example, linking to a user manual through a simple hyperlink.
Table 17-1 considers the typical level of information that is required for each project stage.
Table 17-1 Levels of Information
Description |
Example |
What is typical for concept stage? |
A simple description outlining design intent |
What is typical as the design develops? |
The specified overall performance of the deliverable |
What is typical in technical design? |
The prescribed generic products that meet the desired overall performance requirements |
What is typical in the construction phase? |
The prescribed manufacturer products that meet the generic product specification |
What is typical for operation and maintenance? |
The key properties to be transferred into an asset database |
Although BIM is full of useful, relevant information, it’s not that useful or even relevant if the end user can’t leverage the information from the model at the end of the day. Knowing how the information put into the model will be used in the future and by whom is impossible. That’s why the information should be in a structured and open format.
For example, you may know the weight of a building component, so you can include it within the model. This piece of information may be useful in the future for someone who has to return a faulty piece of equipment to the supplier — he can now work out any shipping rates.
Many people within the process require BIM data for different things, and this information passes from one person to another: from contractors and design teams to the clients and owners, to the day-to-day facility managers, to the window cleaner, to the replacement carpet-tile manufacturer.
Assume a federated model exists somewhere. Now you can generate information such as drawings, specifications, documents, and reports from the model if the information is both structured and in an open format. You access this information directly via the model or you export information. You can communicate and transmit information by
A specialist is someone who concentrates or focuses primarily on a particular subject or activity, and that person is likely to be highly skilled and knowledgeable in a specific and restricted field.
A BIM specialist may be an academic or a researcher who devotes his time and interest to a particular aspect of BIM. For example, he may focus on the development of BIM applications and technology, or perhaps the development of open standards. A BIM specialist could equally focus on modeling components, software development, or analyzing data.
The operational and asset management benefits of BIM are significant. In fact, if you compare the cost of a building’s construction to its operational life costs, the construction costs pale into insignificance. You see that BIM is partly about embedding, linking, and referencing data in the model at early stages of the project. The inclusion of this information may only pay off many years in the future.
The client is procuring a digital built asset as well as the physical one. This digital asset becomes a tool for the long-term management of the facility and, if it’s kept up to date, it forms a live record of the building at any point in time.
The following sections split the overall concept of asset management into a number of key ideas, including the maintenance of digital information in the form of an asset information model (AIM) and how facility managers benefit from access to BIM deliverables.
During the process of design and construction, lots of information, documents, manuals, and certificates are produced, and the project team needs new ways to collect, filter, and update them. Many basements, lofts, and cupboards across the world have in them neatly rolled-up drawings and three-ring binders lining the shelves. Imagine that over the weekend while the office was closed some lowlife tried to break in and damaged the back door in the process. Your role is to find out who manufactured the door and where you can source a new hinge to replace one that was damaged. Perhaps needle and haystack come to mind!
Chapter 8 discusses how the project team transfers information from the project information plan (PIM) to the asset information model (AIM). The project team records the requirements for an asset information model within the organization information requirements (OIR) and asset information requirements (AIR).
In Chapter 9, we discuss the suite of documents that you can use to help explain what BIM Level 2 means. One of these, PAS 1192-3, looks at operational phases of construction projects, and specifies how the project team transfers information from the PIM to the AIM, and how an AIM is generated for an existing asset. Of equal importance is how the project team then retrieves and passes information on to an existing enterprise system such as a database.
Chapter 11 specifies how to work with COBie information. The purpose of COBie is simple: it’s a way of capturing critical information for owners and operators to assist with the management of their assets.
For example, COBie information increases during the project timeline. If you consider a boiler, for example, the project team captures COBie information such as the manufacturer name and product name. You can then extract this information from the BIM (either through a COBie import or through direct integration with the BIM platform).
As-built or the as-constructed BIM serves to document what was actually constructed, so the client, end user, or facilities manager can reference it in the future for projects, maintenance, or operation and management. Nongraphical data is usually better accessed and updated in a database through the use of unique identifiers.
FM is clearly where clients are going to realize a lot of the performance, maintenance, and energy benefits, but remember that the value of information decreases if it’s not kept updated to reflect any changes within the physical built asset.
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