Cisco® Networking All-in-One For Dummies®

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About the Author

Edward Tetz graduated in 1990 from Saint Lawrence College in Cornwall, Ontario with a degree in business administration. He spent a short time in computer sales and support. In 1994, he added training to his repertoire. Since 2002, Edward has been a computer consultant for a value-added reseller, specializing in enterprise infrastructure in Halifax, Nova Scotia.
Ed has continued to increase and improve his knowledge and skills through industry recognized certifications.

Some of the certifications Edward holds include Cisco Certified Network Associate (CCNA), VMware Certified Professional (VCP), A+, ITIL (IT Infrastructure Library) Foundation certificate in IT service management, Microsoft Certified Trainer (MCT), Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Database Administrator (MCDBA), and the Chauncey Group Certified Technical Trainer (CTT). During his work experience, he has supported Apple Macintosh, IBM OS/2, Linux, Novell NetWare, and all Microsoft operating systems from MS-DOS to Windows 2008, as well as hardware from most of the major vendors.

Ed has designed and coauthored with Glen E. Clarke the award nominated CompTIA A+ Certification All-In-One For Dummies and has worked on certification titles involving topics, such as Windows and Cisco.

Ed welcomes comments from his readers and can be contacted at [email protected]

Dedication

I want to dedicate this book, with love, to my wife Sharon and my daughters Emily and Mackenzie. They have always shown support in all my endeavors, at a cost of time with them. If I owe anyone my gratitude for having written this book, it is them.

Author's Acknowledgments

I want to thank Katie Mohr, my acquisitions editor, for inviting me to take on this project, and to Katie Feltman for letting her know about me. A great thanks to Katie Mohr and Jean Nelson, project editor, for keeping this book on track, which I am sure was an effort for them. I cannot forget James Russell, development editor; Jennifer Riggs, Teresa Artman, Melba Hopper, Brian Walls, and Virginia Sanders, copy editors; and Dan DiNiccolo, technical editor, for making sense of my words, providing accuracy, and in many cases, making my words sound better then when I originally wrote them.

In addition to the editors, I want to thank the rest of the staff at Wiley Publishing who worked behind the scenes taking care of many of the details that are required to get this book into print, and I am sure that because of their hard work, this book will be a success.

Publisher’s Acknowledgments

We’re proud of this book; please send us your comments at http://dummies.custhelp.com. For other comments, please contact our Customer Care Department within the U.S. at 877-762-2974, outside the U.S. at 317-572-3993, or fax 317-572-4002.

Some of the people who helped bring this book to market include the following:

Acquisitions, Editorial, and Vertical Websites

Project Editors: Jean Nelson, James H. Russell

Senior Acquisitions Editor: Katie Mohr

Copy Editors: Teresa Artman, Melba Hopper, Jennifer Riggs, Virginia Sanders

Technical Editor: Dan DiNiccolo

Editorial Manager: Kevin Kirschner

Vertical Websites Project Managers: Laura Moss-Hollister, Laura Moss-Hollister

Supervising Producer: Rich Graves

Vertical Websites Associate Producers: Josh Frank, Marilyn Hummel, Douglas Kuhn, Shawn Patrick

Editorial Assistant: Amanda Graham

Sr. Editorial Assistant: Cherie Case

Cover Photos: © iStockphoto.com / braverabbit

Cartoons: Rich Tennant (www.the5thwave.com)

Composition Services

Project Coordinator: Patrick Redmond

Layout and Graphics: Nikki Gately, Corrie Socolovitch

Proofreader: Evelyn Wellborn

Indexer: Rebecca R. Plunkett

Special Help: Brian Walls, Becky Whitney

Publishing and Editorial for Technology Dummies

Richard Swadley, Vice President and Executive Group Publisher

Andy Cummings, Vice President and Publisher

Mary Bednarek, Executive Acquisitions Director

Mary C. Corder, Editorial Director

Publishing for Consumer Dummies

Kathy Nebenhaus, Vice President and Executive Publisher

Composition Services

Debbie Stailey, Director of Composition Services

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