To reduce employee stress with respect to an application’s migration to the cloud and to increase employee productivity with the cloud-based tools, you should consider training before, during, and after the cloud migration. As you define your training requirements, keep the following factors in mind:
Employee preparedness for the SaaS solution
Developer training on the solution APIs
Administrator training for cloud-based operations
IT-audit group training for corporate-governance issues and internal controls
Help-desk support preparedness training
Business-continuity and disaster-preparedness training
Given the cloud’s cost-effective ability to deploy solutions, training may result in one of the company’s more expensive aspects of the cloud migration.
