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Section 2: Use Your Words: Turn Adversarial Conversations into Civil Discourse
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Section 2: Use Your Words: Turn Adversarial Conversations into Civil Discourse
by
Communicate Better with Everyone (HBR Working Parents Series)
Cover
Seires Page
Title Page
Copyright
Contents
Introduction: Can We Talk?
Section 1: Listen—and Be Heard: Have Productive and Balanced Conversations
1. Four Conversations Every Overwhelmed Working Parent Should Have
2. Set Boundaries, Foil Boundary Predators, and Say No
3. What Great Listeners Actually Do
4. How to Listen When Your Communication Styles Don’t Match
5. Be Someone Others Can Confide In
Section 2: Use Your Words: Turn Adversarial Conversations into Civil Discourse
6. How to Make Sure You’re Heard in a Difficult Conversation
7. Eight Ways to Get a Difficult Conversation Back on Track
8. When to Skip a Difficult Conversation
Section 3: Mentioning the Unmentionables: Tough Discussions at Work
9. Communicating Through a Personal Crisis
10. When You Need to Take Time Off Work for Mental Health Reasons
11. Asking for an Extended Leave for a Family Issue
Section 4: Table Talk: Tough Discussions with Your Family
12. How to Negotiate with Your Kids
13. Help Your Partner Cope with Work Stress
14. What You Should Tell Your Kids About Finding a Career
Section 5: If You Can’t Say Something Nice . . . : Keep Your Self-Talk Positive
15. How to Talk to Yourself with Compassion
16. Make Peace with Your Inner Critic
Epilogue: Last Word
17. Being a Parent Made Me a Better Manager, and Vice Versa
Notes
About the Contributors
Index
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5. Be Someone Others Can Confide In
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6. How to Make Sure You’re Heard in a Difficult Conversation
Section 2
Use Your Words
Turn Adversarial Conversations into Civil Discourse
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