We are deeply grateful to many.

First, to our colleagues at VitalSmarts, we express appreciation for creativity, discipline, competence, and friendship. Thanks to Charla Allen, James Allred, Mike Carter, Benson Dastrup, Kevin Koger, Kevin Sheehan, Jed Thompson, Mindy Waite, and Yan Wang.

Also we appreciate our colleagues for their indispensable help in teaching and testing these ideas: Bernell Christensen, Larry Myler, Bev Roesch, and Steve Willis.

And to our associate friends who have worked hard to change lives and organizations with these concepts—and provided invaluable feedback for refining them: Mike Allen, Karol Bailey, Pat Banks, Mike Cook, Brint Driggs, Simon Lia, Mike Miller, Jim Munoa, Stacy Nelson, Larry Peters, Betsy Pickren, Mike Quinlan, Ron Ragain, James Sanwick, Kurt Southam, Neil Staker, Joe Thigpen, and Michael Thompson.

Thanks to our agent, Michael Broussard, for getting us the opportunity to share our message. And thanks to our editor, Nancy Hancock, a world-class partner in producing this book and a master of crucial conversations.

And one final, sweeping, large thanks. So many have helped us over the years, that we add this admittedly blanket thanks to the clients, colleagues, friends, teachers, and associates on whose shoulders we stand.

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