SUMMARY—LEARN TO LOOK

When caught up in a crucial conversation, it’s difficult to see exactly what’s going on and why. When a discussion starts to become stressful, we often end up doing the exact opposite of what works. We turn to the less healthy components of our Style Under Stress.

Learn to Look

To break from this insidious cycle, Learn to Look.

• Learn to look at content and conditions.

• Look for when things become crucial.

• Learn to watch for safety problems.

• Look to see if others are moving toward silence or violence.

• Look for outbreaks of your Style Under Stress.