OTHER TITLES IN THE Service Systems and
Innovations in Business and Society
COLLECTION

  • Service Excellence in Organizations, Volume II by Fiona Urquhart
  • Obtaining Value from Big Data for Service Systems, Volume II by Stephen H. Kaisler and Frank Armour
  • Service Excellence in Organizations, Volume I by Fiona Urquhart
  • Obtaining Value from Big Data for Service Systems, Volume I by Stephen H. Kaisler and Frank Armour
  • The Value Imperative by Gautam Mahajan
  • Co-Design, Volume I by Mark Gatenby and Stefan Cantore
  • Co-Design, Volume II by Mark Gatenby
  • Co-Design, Volume III by Stefan Cantore
  • Everything Old is New Again by Miriam Plavin-Masterman
  • How Creating Customer Value Makes You a Great Executive by Gautam Mahajan


Announcing the Business Expert Press Digital Library

Concise e-books business students need for classroom and research

This book can also be purchased in an e-book collection by your library as

• a one-time purchase,

• that is owned forever,

• allows for simultaneous readers,

• has no restrictions on printing, and

• can be downloaded as PDFs from within the library community.

Our digital library collections are a great solution to beat the rising cost of textbooks. E-books can be loaded into their course management systems or onto students’ e-book readers.

The Business Expert Press digital libraries are very affordable, with no obligation to buy in future years. For more information, please visit www.businessexpertpress.com/librarians. To set up a trial in the United States, please email [email protected].

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