Questions

Use the following questions to test your knowledge of this chapter. You can find the answers in Chapter 22Assessment Answers:

  1. You are the Microsoft Teams administrator for your organization. Management has asked for a report detailing the Live Events that have taken place in your organization. Where would you find this report?
    1. Microsoft 365 Admin Center | Reports | Usage
    2. Microsoft Teams Admin Center | Analytics & reports
    3. Microsoft Teams Client | Get logs
    4. Skype for Business Admin Center | Reports
  2. Users report errors when trying to launch the Microsoft Teams desktop application. What three things should you check?
    1. Microsoft Teams client logs
    2. Network connectivity
    3. Call Quality dashboard
    4. Service Health dashboard

  1. Users have reported errors initiating 1:1 chats through Microsoft Teams when using the web app. What should you check?
    1. Microsoft Teams client logs
    2. Network connectivity
    3. Call Quality dashboard
    4. Service Health dashboard
  2. You are the Microsoft Teams administrator for your organization. Users are reporting garbled calls through Microsoft Teams. What three tools could you use to troubleshoot the problem?
    1. Fiddler
    2. Wireshark
    3. Perfmon
    4. Network Testing Companion
  3. You want to learn what platforms are being used to access the Teams service. What can you use to gain insights?
    1. Microsoft 365 admin center | Reports | Usage | Microsoft Teams | Device usage
    2. Microsoft 365 admin center | Reports | Usage | Microsoft Teams | User activity
    3. Microsoft Teams admin center | Analytics & reports | Teams usage
    4. Microsoft Teams admin center | Analytics & reports | Teams device usage
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