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by Derek M. Powazek
Design for Community: The Art of Connecting Real People in Virtual Places
Title Page
Copyright Page
Contents at a Glance
Table of Contents
About the Author
Acknowledgments
A Message from New Riders
Preface
Introduction
Chapter 1: Is This Trip Really Necessary?
Chapter 2: Content Comes First
Chapter 3: Design Matters
Chapter 4: Tools for Doing the Heavy Lifting
Chapter 5: Policies and Policing
Chapter 6: Moderation, Karma, and Flame Bait
Chapter 7: Chat, Cams, and Virtual Intimacy
Chapter 8: Barriers to Entry
Chapter 9: Email Keeps the Conversation Alive
Chapter 10: Commerce Communities
Chapter 11: Killing Your Community
Chapter 12: What's Next?
Postscript
Index
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