CSIRT core team

The CSIRT core team consists of personnel who have incident response duties as their full-time job or assume incident response activities when needed. In many instances, the core team is often made up of personnel assigned to the information security team. Other organizations can leverage personnel with expertise in incident response activities. The following are some of the roles that can be incorporated into the core team:

  • Incident response coordinator: This is a critical component of any CSIRT. Without clear leadership, the response to a potential incident may be disorganized or with multiple individuals via for control during an incident, a chaotic situation that can make the incident worse. In many instances, the incident response coordinator is often the chief security officer (CSO), chief information security officer (CISO), or the information security officer (ISO) as that individual often has overall responsibility for the security of the organization's information. Other organizations may name a single individual who serves as the incident response coordinator.
    The incident response coordinator is responsible for management of the CSIRT prior to, during, and after an incident. In terms of preparation, the incident response coordinator will ensure that any plans or policies concerning the CSIRT are reviewed periodically and updated as needed. In addition, the incident response coordinator is responsible for ensuring that the CSIRT team is appropriately trained and oversees testing and training for CSIRT personnel.
    During an incident, the incident response coordinator is responsible for ensuring the proper response and remediation of an incident and guides the team through the entire incident response process. One of the most important of these tasks during an incident is coordination of the CSIRT with senior leadership. With the stakes of a data breach high, senior leadership such as the Chief Executive Officer will want to be informed of the critical information concerning an incident. It is the responsibility of the incident response coordinator to ensure that the senior leadership is fully informed of the activities associated with an incident.
    Finally, at the conclusion of an incident, the incident response coordinator is responsible for ensuring that the incident is properly documented and that reports of the CSIRT activity are delivered to the appropriate internal and external stakeholders. In addition, a full debrief of all CSIRT activities is conducted and lessons learned are incorporated into the CSIRT Plan.
  • CSIRT Senior Analyst(s): CSIRT Senior Analysts are personnel with extensive training and experience in incident response and associated skills such as digital forensics or network data examination. They often have several years of experience conducting incident response activities as either a consultant or as part of an enterprise CSIRT.
    During the preparation phase of the incident response process, they are involved in ensuring that they have the necessary skills and training to address their specific role in the CSIRT. They are also often directed to assist in the incident response plan review and modification. Finally, senior analysts will often take part in training junior members of the team.
    Once an incident has been identified, the senior analysts will engage with other CSIRT members to acquire and analyze evidence, direct containment activities, and assist other personnel with remediation.
    At the conclusion of an incident, the senior analysts will ensure that both they and other personnel appropriately document the incident. This will include the preparation of reports to internal and external stakeholders. They will also ensure that any evidence is appropriately archived or destroyed depending on the incident response plan.
  • CSIRT Analyst(s): The CSIRT Analysts are personnel with CSIRT responsibilities that have less exposure or experience in incident response activities. Oftentimes, they have only one or two years of responding to incidents. As a result, they can perform a variety of activities with some of those under the direction of senior analysts.
    In terms of preparation phase activities, analysts will develop their skills via training and exercises. They may also take part in reviews and updates to the incident response plan. During an incident, they will be tasked with gathering evidence from potentially compromised hosts, from network devices, or from various log sources. Analysts will also take part in the analysis of evidence and assist other team members in remediation activities.
  • Security operations center analyst: Larger enterprises may have an in-house or contracted 24/7 Security Operations Center (SOC) monitoring capability. Analysts assigned to the SOC will often serve as the point person when it comes to incident detection and alerting. As a result, having an SOC analyst as part of the team allows them to be trained on techniques and serve as an almost immediate response to a potential security incident.
  • IT Security Engineer / Analyst(s): Depending on the size of the organization, there may be personnel specifically tasked with the deployment, maintenance, and monitoring of security-related software such as anti-virus or hardware such as firewalls or SIEM systems. Having direct access to these devices is critical when an incident has been identified. The personnel assigned these duties will often have a direct role in the entire incident response process.
    The IT Security Engineer or Analyst will often have a large piece of the preparation component of the incident response process. They will be the primary resource to ensure that security applications and devices are properly configured to alert to possible incidents and to ensure that the devices properly log events so that a reconstruction of events can take place.
    During an incident, they will be tasked with monitoring security systems for other indicators of malicious behavior. They will also assist the other CSIRT personnel with obtaining evidence from the security devices. Finally, after an incident, these personnel will be tasked with configuring security devices to monitor for suspected behavior to ensure that remediation activities have eradicated the malicious activity on impacted systems.
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