Appendix A
Where Do You Stand?

A Self-Assessment for
Measuring Your
Crucial Confrontations Skills

WHERE DO YOU STAND?

To measure your skill level and see how this book can best serve your needs, candidly review the following statements. Check “Yes” if they apply to you. Check “No” if they do not.

A self-scoring version of the following assessment is available at www.crucialconfrontations.com/book. There you’ll also find tools to assess how well your family, team, and organization handle crucial confrontations.

Choose What and If

Master My Stories

Describe the Gap

Make It Motivating

Make It Easy

Stay Focused and Flexible

Move to Action

Scoring

Add up the number of boxes you checked “Yes.” Each represents an area where you could use some assistance. Here’s what your total score means:

Chapter-by-Chapter Results

This survey is divided into the seven chapters that cover crucial confrontation skills (five questions each). Look at your results chapter by chapter. You may want to focus your attention on the chapters where you checked the most “Yes” boxes. These chapters offer the solutions to your most common challenges.