INDEX

  •  
  • Bailey, Ian 260
  • Beros, Jon 88–93, 89, 94–95, 140, 213, 224, 277
  • big head vs small head thinking 160, 161, 171
  • Biran, Guy 257, 258
  • blog 91–92, 93, 97–98
  • Bonds 133
  • Bon Voyage 180, 213, 235
  • Booktopia 224
  • Box of Crap, The 56
  • brand and branding 73, 74, 75, 168
    • — benefits of 232–233
    • — development 73, 229–232
    • — rebranding to Catch 226–228, 231, 240
  • bricks and mortar stores 29, 67, 129
    • — Chadstone retail store 208, 250–252, 252
    • — Highpoint Shopping Centre 261
    • — Springvale 67, 250
  • Business Review Weekly (BRW) 54, 92, 97, 122, 123, 178–179, 182
  • buyers 47–52, 223
    • — likeability 49–50
    • — purchasing decisions 81
    • — relationships, building 48–49, 50–52
    • — spiel for 52
    • — strategies for 48–49, 212
  •  
  • early days of Catchoftheday 27–43
    • — business arms, original 29
    • — challenges 39
    • — constraints 30, 31
    • — early days of 27–43
    • — eBay suspension 30–31
    • — launch deals 37–38
    • — name, choosing 34–37
    • — owning fundamentals 30
    • — point of difference 33
    • — principles of operation 15
    • — profits 41
    • — niche strategy 39–43
    • — suppliers 11, 31, 37
    • — website 30, 32, 35–38, 36
    • — website crash 38
    • — team 27, 29, 31
  • EatNow 13, 127, 145
  • eBay 241, 242, 243, 244
    • — size of 213
  • eBay and Catchoftheday
    • — eBay sales 23–24
    • — first venture 23–24, 25
    • — shutdown 66
    • — suspension by 30–31
  • employees see culture; people, recruitment; team
  • empowerment 159–160, 204, 264
  • events 52–55, 56–57, 66, 76, 126
  • execution, speedy 83–97, 134–135, 216–217, 220
  • expansion of Catchoftheday 117–185; see also automation; EatNow; Grocery Run; Mumgo; Vinomofo
    • — events 126
    • — focus, change of 125–126
    • — growth 129–151
    • — growth challenges 123, 124–127
    • — investment announcement 120–122
    • — investment benefits 122
    • — investors 119–122
    • — management changes 119–123
    • — media coverage 122–123, 123
    • — team 122, 126
    • — warehouse automation 153–158
    • — websites, new 121, 126–127
  •  
  • Goldman Sachs 176, 177, 181, 192, 194, 195, 258, 277
  • government regulation, effect of 22
  • Gracie, Ryan 227, 228, 229–232
  • Greenberg, Paul 22, 31
  • Grocery Run 121, 125, 126, 239
  • Groupon 83–84, 104, 143, 242
  • growth of Catchoftheday 45–68, 69–81, 83–101, 103–114
    • — buyers 47–52
    • — Catchathon 52–53, 55
    • — closures 66–67
    • — computer deals 59–64, 61, 65, 67
    • — deals 56
    • — events 52–55, 56–57, 66, 76
    • — pricing 63
    • — retail store 67
    • — sales 62, 64, 66, 68
    • — solutions to problems 52–59
    • — Samsung deal 67–68
    • — suppliers, working with 45, 47, 48–52
    • — team 60, 62–63, 66–67, 68
  •  
  • Jewellery Mega box 56, 57–58
  • JM Partners 257, 277
  • JTC company 53–54
  • Just Eat 177, 182
  •  
  • network effect 216
  • Newton, Bert 11, 21–22
  • New Zealand launch 240
  • Nussenbaum, Adrien 217
  •  
  • quality, product 41
  •  
  • recession, effect of 69–81
  • recruitment 77, 88–91, 161, 163, 168–170, 204, 263–264; see also team
  • reinvigoration of Cathchoftheday 201–209
    • — Air Australia deal 147–151
    • — buying back control 203, 208–209
    • — scooters 22
  • relationships, building 48–49, 72
    • — likeability 49–50
    • — tips for 51–52
  • reputation 64–67, 132, 148–149, 168, 172
  • right thing, doing the 149–51
  • risk taking 77, 130, 209, 216, 217–218, 233–234
  • Rudy, Jason 141, 178, 181
  •  
  • warehouses and offices 68, 79, 87, 89–90, 121, 124–125, 156; see also Davidi, Saar
    • — Braeside 13, 125, 127, 140
    • — café 167, 206
    • — Elsternwick 141
    • — locations 163–164
    • — Springvale 67, 250
    • — Moorabbin 27, 79, 94, 124–125
    • — Mulgrave (ex‐Adidas) 164–165, 208
    • — robotic 153–158, 157
    • — Springvale 67
    • — Truganina 127
  • Wesfarmers
    • — brothers' attitude to 260–161
    • — due diligence 259–261
    • — Gabby on 256–257
    • — sale to 238, 249, 255–261, 267
    • — view of Catch 256–257, 260, 267
  • wine.catchoftheday.com 92
  • word of mouth promotion 97, 168, 221
  •  
  • yes, and then work it out, say 79, 94–95, 250–252
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