“Richard will push your thinking.” As an organizational consultant, executive coach, teacher, and writer, Richard helps his students and clients examine their own thinking and make changes in order to improve their productivity and quality of life.
Richard helps his clients innovate work processes and products in order to improve effectiveness and efficiency. He helps his coaching clients explore the relevance of their own assumptions and paradigms. Richard shines a mirror at his coaching clients so they can see the flaws in their thinking.
Richard has helped the Singapore military redesign work systems around Chinook helicopters, F-16 fighter planes, and Naval patrol boats. He has created leadership training programs for several companies, and helped engineers become more personable, executives become less fearful, and managers become more thoughtful.
Department of Defense, Singapore, Dell Computers, McCann Erickson, Rochester Public Utilities, Austin Utilities, Healtheast, Zumbro Valley Mental Health Centers, Firstmark Services, Medtronic, and various government agencies in the U.S. and abroad.
Professor of Organizational Management, Concordia University (current)
Innovation Consultant, Singapore and Kuala Lumpur
Ecolab, Product Line Manager
Software Clearing House, Marketing Manager
W.R. Grace, Marketing Manager and Financial Analyst
University of Minnesota, Ph.D., Adult Education, 1997
University of Chicago, MBA, Finance and Marketing, 1980
Dartmouth College, BA, English, 1977
“Pushing the thinking of individuals and groups… innovation is the driving force of the economy and we can all be innovators.”
Once Upon a Complex Time: Using Stories to Understand Systems. 2006. www.sparrowhawkmedia.com
The Manager’s Pocket Guide to Innovation. 2010, HRD Press, Amherst, MA
The Manager’s Pocket Guide to Social Media. (with Carol Rinkoff and Jason DeBoer Moran). 2011, HRD Press, Amherst, MA
18.226.185.196