The authors

Paul Fletcher is a thought leader, architect and director of ‘through’’, a built-environment consultancy that combines behavioural economics with building physics and architecture. Whilst studying at Sheffield University he co-developed new collaborative studio-teaching methods empowered by 3D CAD. In 2000 he founded ‘Teamwork’, a pan-industry ‘learning by doing organisation’ that explored innovation in multidisciplinary working for a better built environment, as fuelled by Building Information Modelling (BIM). More recently he established the industry think tank ‘Whetstone’ with the intent of sharpening the cutting edge of a 21st-century industry through cooperative processes, big data, social media and ‘everyware’ technologies. It focuses on enabling built-environment outcomes that serve and empower a diverse and thriving society. Paul has been an RIBA national councillor and is an acknowledged expert on Briefing, concept and feasibility studies as well as integrated working and client-focused design solutions.

Hilary Satchwell is Director of Tibbalds Planning and Urban Design, a well-established multidisciplinary practice of highly experienced planners, urban designers and architects. She is an architect and urban designer with nearly 20 years experience of strategically defining projects, leading large scale master-planning, and coordinating multisciplinary teams to deliver high-quality mixed use schemes. Much of her work focuses on ensuring that projects are set up well, concentrating on strategic definition, Briefing, and positive engagement with the planning system to ensure good design and good place-making are delivered. Hilary’s master-planning and lead consultant work has demonstrated her creative leadership and her ability to draw together the often conflicting objectives of a multi-architect and multidisciplinary team to create a clear, strategic vision. She currently sits on the RIBA’s Construction Leadership Group, has advisory roles on a number of Design Review Panels, and has undertaken research for the Commission for Architecture and the Built Environment (CABE) on the role of design infrastructure in the delivery of housing growth.