SUBJECT INDEX

accounting, forms of in discourse see also glossary
- competing
- factual
- indexical
- issuing news headlines
- narrative
- normative
- objective
- preferred versions
- quantification rhetoric
- reported speech
- vivid
- witness
ages of knowledge management, three
architecture of cognition
- declarative and procedural memory
assumptions in discursive psychology
- core assumptions
- core questions
- observational science

cognition and discourse
cognitive psychology
- consciousness
- memory
commodification and reification of knowledge
- commodification-reification of knowledge issue
- commodity view
communities of practice
computer mediated communications (CMCs) and discourse see also identity and discourse
- advice-giving sites,
- ethical concerns
- membership
- role of the researcher
- strategies in
- technologies
context see also Ba
- context vs. culture debate
- contextual particulars
- importance of
conversion issue see also tacit–explicit duality of knowledge
- conversion vs. interaction debate
- converting tacit to explicit knowledge
- transaction-based model of knowledge management
crisis in social psychology see social psychology, debates in research and positivism
criticism of discursive psychology
culture see also context
- culture based on trust
- effects of culture
- the ‘one size fits all’ debate

decision-making, Cynefin model of
definition of knowledge, Michael Polanyi’s
discourse analysis, definition
- definitional confusion
- definition of discourse
doing discourse analysis see also research methodology
- coding
- data collection
- discursive action model
- formulating research questions
- role of the researcher as ‘objective observer’
- ten stage guide to discourse analysis
- transcription conventions
- transcription of data
double loop learning (DLL)

epistemology
ethical concerns see also computer mediated communications (CMCs) and discourse
- knowledge management
- research in general
ethnomethodology

identity and discourse see also repertoires, rhetorical devices and accounting
- categories of identity
- elite group construction
- identity and knowledge sharing
- impression management
- leadership
- online identities
- positioning theory
- role reversal
- stance-taking
- subject positions
implicit learning (IL), research in
- artificial grammar learning (AGL) tasks
- criticism
- patients with mental impairments
- verbalizability criterion
incommensurability
individual differences
innovation

knowledge, definition of see also tacit–explicit duality and ‘knowing how-knowing that’ formulation
- debates over
- epistemologies of possession
- five-image framework
- ‘justified true belief’
- organizational and personal knowledge
- phenomenological view
- semantic definitions
- social constructionist view of
- social phenomenon, knowledge as
- structure of knowledge
knowledge management, definition of
- definitions of practice
- passing management fad
knowledge sharing
- categories of knowledge sharing
- debates around definition
- factors in
- foundational nature of
- knowledge reuse
- knowledge transfer
- online knowledge sharing
knowledge workers

language, theories of
- action orientation of language
- constructionist theory
- social organization of language
- Speech Acts Theory
learning organization
- architecture for organizational knowledge
- knowledge needs analysis
- organizational learning
- psychological perspective on learning
- social learning

measuring knowledge management outcomes see also factors in knowledge management
- organizational factors
- scales for measuring behaviours in knowledge management
memory see also architecture of cognition
- human memory, studies of
- organizational memory systems
Michael Polanyi, work as misrepresented

quality in research
- guidelines to assuring quality
- measuring the quality of qualitative research

relationalism
repertoires
reputation
- reputational damage
- reputational face-saving
- strategy of negative politeness
research concerns in discourse analysis
- authenticity issue
- ‘manufactured data’
research, future directions for
research in knowledge management
- computer mediated communications (CMCs), research in
- field research
- inductionist foundations of theory
research methods (conventional) in social psychology
- attitude scales
- criticism of conventional methods
- experimental research methods
- experimental social psychology
- generalizable truths
- inductionism
- ‘scientific method’, the
- statistical averages, criticism of
research questions, indicative
rhetorical devices and strategies in discourse analysis research see also glossary terms
- candidate topic
- category of inference
- challenge to authenticity
- client–contractor etiquette
- collaborative recognition
- competency challenge
- consensus and collaboration
- courtroom drama
- credibility problems
- displaying credentials
- doing politeness see reputation
- doing ‘them and us’.
- epistemic primacy (superiority)
- face-threatening acts
- listing and persuasion
- matching laughter
- metaphor
- mind sharing actions
- persuasion rhetoric
- prefaces, issuing rhetorical
- procedural consequentiality
- resolving disputes
- self-selected turns
- team rivalry
role of researcher see doing discourse analysis

unconsciousness and consciousness
- dual neurological processing system
- evolutionary approach
- Polanyi’s account
- unconsciousness vs. consciousness (mental butlers)

validity in research
- definition of
- validation procedures in discourse research see quality in research
values of knowledge
- competitive advantage, knowledge as
- strategic importance
- value of tacit knowledge, the

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Table of Contents for SUBJECT INDEX