Acknowledgements

We would like to express our appreciation to the many people who have contributed to our ideas and thoughts, in particular the managers and leaders we work with, who were willing to share their experiences and stories with us.

Particular thanks go to the following people: Steve Ridgley of the John Lewis Partnership, Kevin Bowring and Stuart Lancaster of the England Rugby Football Union, Nigel Melville CEO of USA Rugby, Kriss Akabusi, Simon Presswell, Mark McKergow, Dr Mark Lowther, Adrian Mclean and Richard Phillips.

Our colleagues at Ashridge are always supportive and in particular we offer thanks to Dr Carina Paine-Schofield, Sue Honore, Viki Holton, Professor Erik de Haan, Sharon West and all our colleagues in the Ashridge Library.

Finally, thanks to our publishers Pearson Education and in particular to our editors Nicole Eggleton and David Crosby.