1
A History of Rhetoric for Marketers

This chapter provides a grounding in the history of rhetoric so that the reader can later be brought to an understanding of exactly how modern marketing (both its theory and practice) represents the most sophisticated, influential, and articulated flourishing of the rhetorical tradition. The fact that, by and large, both marketing and modern rhetorical studies do not recognise this connection can be argued to be a, rather ironic, function of marketing’s own rhetorical success. In order to lay out the case for this position, we will initially have to concern ourselves with definitions of rhetoric and an overview of its history. In looking at how rhetoric has evolved over time we can develop some appreciation of how its practice, purpose, and public status have altered in response to changes in society and culture. In particular, I wish to emphasise the ways that rhetoric has been expected to be used professionally—for what purposes and by whom has rhetoric been employed?

In constructing this history, I have tried to write it from the perspective of the key concepts that develop around the art of persuasion. While this means that I will inevitably have to cover some historical material, to give an idea of how certain concepts became popular or unpopular and to trace the evolution of the discipline, I will be trying to present this historical material in a way that is grounded as much as possible in considerations of the main rhetorical concepts that will be important for the reader’s full appreciation of the later arguments that I will be constructing regarding the relationship between marketing and rhetoric. The marketing scholarship on rhetoric, which I will be examining in detail in Chapter 2, has generally not attempted to provide readers with an understanding of the historical development of rhetoric. Journal articles tend to quickly fill in some sense of Aristotle’s legacy in the systematisation of rhetoric and then move on to the more important business of finding rhetoric in marketing communication executions or interpreting marketing writing in the light of narrow definitions. It is, therefore, important in a book that intends to argue that marketing is fundamentally and completely rhetorical that a wider, more detailed overview of the long development of thinking around Western rhetoric is provided for the reader. What follows, however, is just that—an overview designed to sketch out some aspects of the evolution of the field and provide the interested reader with some jumping off points for their own further reading. The reader who is well versed in the rhetorical tradition might skip ahead to Chapter 2, where I examine the ways in which this tradition has been applied in marketing scholarship.

Western rhetoric was born in ancient Greece, though the exact nature of its origins is shrouded in obscurity and argument (perhaps not unfittingly). The discipline does have its oft-repeated foundation myth, however, and this identifies the inventors of rhetoric as Corax and Tisias, who are alleged to have authored a treatise on the art of public speaking around 476 BCE in the city-state of Syracuse (in what we now call Sicily). Syracuse had recently transformed from a tyranny to a democracy and, as a result, many private citizens found that they had to represent themselves in claims to recover land that the earlier tyrants had stolen from them (Kennedy, 1994; Murphy et al., 2014). Corax and Tisias, so the story goes, sought to take advantage of the great demand for instruction in persuasive discourse that attended this flourishing of litigation. This timely exploitation of a marketing niche brought them to produce the first codification of the techne (or art) of persuasive oratory (though this work is now lost to us). Tisias was the pupil of Corax, and it is this relationship that provides the frame for perhaps the most famous story regarding the Sicilian pair to come down to us. It is said that Corax sued Tisias for unpaid tuition fees. Corax’s argument was that Tisias will inevitably pay, for if he won then the court must judge his education to be successful and thus worthy of payment, whereas if he lost the court would force Tisias to pay anyway. Of course, Tisias used exactly the same argument to argue for his own success—the court could not expect him to pay if he lost to Corax for that would prove that Corax’s own teaching was useless. The court is thought to have given up and walked away from the whole mess.

The move towards democracy in Athens meant that similar opportunities were available in the significantly larger and more influential market there. The courts of Athens in the fifth century BCE were boisterous affairs. With no judges or lawyers, prosecuting and defending parties had to convince a jury of at least 201 members (often significantly more) of the truth of their arguments. This meant that everything hinged upon the effectiveness of speeches and, as a consequence, the demand for custom-written addresses to the court provided by a logographos was intense. At the same time, political decisions in Athens were made in a similar way. Radical democracy meant that any Athenian citizen could speak in the assembly, but in practice the power to influence the assembly lay in the hands of effective speakers who “represented the views of shifting factions within the state” (Kennedy, 1994, p. 16). Such speakers, sometimes called demagogues, could stir the assembly to ill-considered decisions that often might go against the long-term interests of the city-state.

The Sophists and the Birth of Rhetoric

It is in this environment that the thinkers we now know as the Sophists flourished (their name coming from the Greek for ‘wise’, sophos). Murphy et al. (2014) note that “while the term applied originally to any wise person, it soon came to denote those who engaged in the art of rhetoric in the courts, the legislature, and/or the public forum” (p. 28). Sophists might earn their living from the teaching of argumentation, the writing of speeches for others, or from the public display of their oratorical skills. Now, all three of these vocational directions will lead at some point to the Sophist having to construct an effective argument for a case that might be called (to use Aristotle’s terminology) the weaker. So, a speechwriter will compose a plea for a client whose case might be full of holes, a teacher might build an exemplary argument for a patently absurd case in order to teach the use of particular tropes and strategies, and an orator who lives on the generosity of the crowd will sometimes seek to display his admirable skills in ways that are greatly entertaining precisely because they clearly make the weaker case the stronger. Modern marketers are, of course, familiar with the pressures; sometimes the realities of the profession mean that marketing skills are used to valorise a shoddy product or weak brand. Your campaign can still win a Cleo even if it is for a nutritionally suspect soft drink that others are convinced contributes to teen obesity levels. Indeed, in the same way that modern marketing is routinely lambasted for being at the root of a host of social ills (Critser, 2003; Chomsky, 2012; Klein, 2009; Malkan, 2007; Moss, 2013; Schlosser, 2002), the Sophists attracted a reputation for a dangerous lack of consideration towards the truth and for being concerned with victory in argument at any cost (called eristic argument). The nature of Sophistic argument and how it relates to what will later flower into the discipline of rhetoric is important to my thesis linking rhetoric and marketing, so I will spend a little time delineating the principal perspectives that surround it and we will return to it in later sections.

Much of the way that Sophistic practice is now understood has come down to us from the discourse of those who have sought to attack it. In particular, the works of Plato and Aristotle have powerfully influenced later understanding of the Sophists, tainting them with the “stigma of deception” (Tindale, 2004, p. 40). Platonic dialogues such as Euthydemus, Gorgias, Hippias Major, and Protagoras characterise their eponymous Sophists as unconcerned with objective or ultimate truth (aletheia), instead focused upon the importance of opinion (doxa) and how it can be swayed by appeal to an audience’s sense of what is most likely or probable (eikos). For Plato, such an approach is diametrically opposed to his own project of finding the truth of the good life because it leads to a mercenary style of relativism. The root of Sophistic eikos can be found in Protagoras ‘measure maxim’. Protagoras (484–411 BCE), along with Gorgias, is the most famous of the Sophists and was the first to settle in Athens. His ‘measure maxim’ asserts that “man is the measure of all things, of things that are as to how they are, and of things that are not as to how they are not” (quoted in Murphy et al., 2014, p. 31). The meaning here is that man cannot perceive the truth behind appearances; all we can do is to pay attention to our own subjective experiences, to the way that things seem to us. Consequently, it follows that in deciding upon any issue we should ask ourselves ‘what is the more probable’? In doing so, each of us will look upon our own experience and make a judgement. Such a position was not just antithetical to Plato, of course. Many aspects of Athenian culture assumed the existence of absolute truths and the “rampant individualism” (ibid.) displayed in the teaching of the Sophists (almost every one of them metics, or foreign-born immigrants to Athens) generated much anxiety in the city-state while at the same time contributing “to a more pluralistic and tolerant society than would exist at any other time in Greece” (Smith, 2003, p. 47).

One of the most obvious methodological differences between the Sophists and Plato is the former’s focus on public argument, often instantiated in lengthy speeches, which contrasts with the latter’s belief in “interior reasoning” (Tindale, 2010, p. 33). Disputing in public meant that Sophists relied upon the audience. This meant, from Plato’s perspective, that they cared “not for truth but only for persuading their audience” (ibid.). The Socratic elenchus (the question and answer pattern Plato has Socrates use in the dialogues) is far better suited to intimate argumentation between a few friends. It is also more adapted to the hunting down of small detail around specialised aspects of topics. The long speeches that were the Sophists’ tool in trade were primarily concerned with portraying the bigger picture, the wide sweep of a topic, in order to win over a large audience. Perhaps the most famous example of the power of Sophistic speech-making is Gorgias’ Encomium to Helen. Gorgias represents the final important element in Sophistic style and that is the power of poetic oratory. The Encomium provides four reasons why Helen should be considered blameless in the events surrounding her kidnapping by Paris. By Gorgias’ time, Helen’s part in the horror of the Trojan War had been much mulled over by generations of poets, playwrights, and philosophers and one’s view of her guilt or innocence was a litmus test for where one stood “in the emerging Greek sense of morality” (Murphy et al., 2014, p. 233). The Encomium is famous for two reasons. Firstly, it is a clear application of Gorgias’ poetic style to argumentative purposes—Gorgias plays with patterns of length, rhyme, and sound throughout the piece to great effect. Secondly, it contains a description of how Gorgias saw the operation of persuasion through the power of words that has become canonical in regard to the practice of rhetoric. In the Encomium Gorgias considers four reasons as to why Helen voyaged to Troy (abandoning Sparta and her husband, Menelaus). The third possibility, and the one that he spends the most time considering, is that “speech persuaded her, and deceived her soul” (ibid., p. 234). For Gorgias, speech (logos) “is a powerful lord” that can alter the “opinion of the soul” as if by the arts of witchcraft or magic”. The persuader is therefore a “user of force” and can rely upon the power of speech as having “the same effect on the condition of the soul as the application of drugs to the state of bodies” (ibid.). As Conley (1990) remarks, this means that “the relationship between speaker and audience is, so to speak, ‘asymmetric’ as it is the speaker who casts a spell over the audience and not the other way around” (p. 6). In addition, we should note that Gorgias’ Encomium is itself an example of the power of logos to bewitch—it “both pays homage to the power of logos to create impressions and at the same time uses it to do so” (Tindale, 2004, p. 47). It advertises the power of which it speaks through its continuing power to enchant even in the twenty-first century.

I will be giving the Sophists significantly more attention in later stages of this study. Their legacy is, I will argue, central to a nuanced understanding of the rhetorical and magical nature of marketing. For now, though, we need to move on to consider the way in which competing and later Greek philosophers reacted to Sophistic rhetoric by constructing a systematised, bounded approach to persuasive argumentation that sought to cleanse public discourse of some of the more apparently irrational and dangerous aspects of Sophistic practice.

Plato and Anti-Rhetoric

It is no wonder that, despite their moral relativism and sceptical perspectives, Sophists such as Gorgias, Protagoras, Antiphon and Isocrates had such tremendous influence over the education of Athenian youth. Their emphasis on the cultivation of effective, persuasive speech had great practical value in the radical democracy of Athens. They were also very much part of the market—the sold their skills as teachers, speechwriters, speech-makers, and authors of teaching texts. Plato, who spent so much time across his dialogues attempting to ridicule and undermine the Sophist tradition, was certainly not a speech-maker. For him, the end of discourse was the philosophical discovery of absolute truth. The fact that we now use the word ‘sophistry’ in an entirely pejorative way to describe deceptive, fallacious arguments is in no little degree due to the influential early characterisations of Sophistic discourse provided by Plato. The speech-making of the Sophists was seen by Plato as trapped in the material world, the world of appearance and opinion, and as such was incapable of reaching the absolute truth that lies behind the senses. Plato “established dichotomies that the Sophists rejected: inquiry is preferred to persuasion; reason is preferred to emotion; one-on-one communication is preferred to mass persuasion” (Smith, 2003, p. 57). We shall see these tensions repeat themselves throughout the current study—they are not ancient matters far removed from our modern lives but instead sit at the heart of contemporary marketing thinking (as well as public reactions to it).

Plato was suspicious of rhetoric and poetry precisely because he was suspicious of the audience. Unlike the Sophists, who thrived upon the challenges of an audience-led civic life in democratic Athens, Plato was no supporter of the crowd. His conception of the ideal state as outlined in the Laws and the Republic has the public audience “slotted into well-defined positions and not allowed to defy the philosopher king” (Smith, 2003, p. 59). If rhetoric was to be used, then it was to be restricted to ensuring the “consent of the governed by the governors” (ibid.). For Plato, the fact that Sophists were willing to teach all citizens the means of securing adherence to their position was not only a reckless and irresponsible abandonment of intellectual duty but it was also based upon an incorrect understanding of what the duty of a citizen should be. Perhaps one of the most fundamental problems that Plato had with the Sophist approach to logos is that it fosters a power asymmetry in discourse. This might be ironic in a broader sense, when we consider that Plato envisaged a state where each citizen had an allotted place and was led to knowledge of absolute truth (and hence the good life) by the forces of the philosopher king. However, in regard to the methodology of argumentation, Plato’s position is quite clearly concerned with equality between disputants. In Gorgias, Plato argues that the rhetor is successful only because he is talking to those who are ignorant of the matters in hand. While it might be true, as his interlocutor Gorgias contends, that a good rhetor could persuade a patient to accept a course of treatment far more effectively than a doctor might, this is only because the patient is ignorant and therefore will be swayed by the language tricks of the rhetor. Conversely, the rhetor has no power to convince the doctor regarding medical topics. The Sophist takes advantage of the ignorance of his audience, while the philosopher (i.e. one schooled in the methodology of Socrates) seeks to lead his interlocutor through a dialectic that will uncover for both of them the real truth. Similarly, in the Phaedrus Plato describes the way in which Sophistic logos can seduce the young (represented by the titular character) by aping the tricks of the Sophistic rhetor Lysias and bewitching Phaedrus with his speech on love only to point out that he has been successful through a use of linguistic and argumentative manipulation. As an antidote to this, Plato has Socrates expound upon the real art of rhetoric—by which, of course, he means a philosophical rhetoric that is anchored in, and convinces because of, the true knowledge of that which the rhetor speaks.

Perhaps the biggest irony regarding Plato’s position on rhetoric is that, while ridiculing the Sophists’ reliance upon the persuasive power of logos, he is such a masterful user of these techniques himself. Indeed, while Plato clearly has many important issues with Sophism, there is one area in which their methodology remains fundamental to Plato’s project. As Corey (2015) notes, the Sophists are adept at producing wonder, “of awakening interlocutors from their dogmatic slumber” (p. 231). While he might disagree with the Sophist approach to truth, Plato recognises that words have to be used in order to bring an audience, even if it is an intimate audience, to a realization that their common-sense views of the world need to be questioned, that what they thought to be true might not really make any sense. And it is this realization that can be “the starting point for philosophy” (ibid.).

Aristotle and the Art of Rhetoric

Plato’s Academy continued to exist and be influential in Athens (and so in Greek scholarship) for hundreds of years after his death. The Sophists left no comparable institution behind and their works have been largely lost to history. Consequently, Plato’s handling of the Sophists has (until comparatively recently) tended to be the one that has formed the accepted interpretation of the Sophists and their early approaches to rhetoric. However, in regard to the broader subject of rhetoric itself it certainly cannot be said that Plato’s view carried the day. His pupil, Aristotle, had a much more enthusiastic and nuanced understanding of the importance of rhetoric recognising it as an art “crucial for human survival” (Smith, 2003, p. 71). His work, On Rhetoric, quietly restores much of the Sophist thinking on the use of arguments of probability in persuasive civic discourse as well as powerfully establishing the contingent nature of argumentation. It also does an awful lot more, acting as a nexus (and testing ground) for much of Aristotle’s previous thinking on logic, psychology, civic duty, and morality. As a consequence, the work is a considerably complex one and in its taxonomic structure it is less clear and all-encompassing than many of Aristotle’s other works. As Murphy et al. (2014) note, this suggests that “rhetoric deals with human inter-relationships involving so many variables that not even an Aristotle can devise a ‘system’ to describe it scientifically” (p. 62). Despite this complexity, On Rhetoric has served directly or indirectly as the model for mainstream Western rhetorical studies to this day. It contains a number of concepts and distinctions that will be essential to my later arguments and expositions, so I will introduce these now.

The Genres (Eide) of Rhetoric

While rhetoric is the “detection of the persuasive aspects of each matter” (Aristotle, 1991, p. 70) and its “technical competence is not connected with any special, delimited kind of matter (p. 74), Aristotle makes it clear that there are three main areas of life in which rhetoric plays a fundamental part: the law courts (forensic rhetoric), political assemblies (deliberative rhetoric), and ceremonies (epideictic rhetoric). Each of these environments calls for a particular genre of rhetoric, with each genre having its own objective and temporal emphasis. So, forensic rhetoric focuses on the past (what has happened) and tries to prosecute or defend, deliberative rhetoric tries to urge or deter and is concerned with the future (what shall be done), while epideictic rhetoric (sometimes translated as rhetoric of ‘display’, or ‘demonstrative’ rhetoric) focuses on the present and attempts to praise or blame. As we shall see later, this typology is perhaps a little artificial—much political argument has always focused on what the opposition has done in the past, for example. However, I should note here that the inclusion of epideictic rhetoric is important for us as marketers as it covers the persuasion of an audience who are considering the worth of someone or something. Aristotle was concerned to describe rhetoric as a techne—a body of knowledge that has clear bounds and clear applications. Plato had argued that rhetoric was no such thing as it had no knowledge in and of itself but rather depended upon the lack of knowledge in its audience. Aristotle’s consideration of the types of rhetoric is part of his argument that the discipline has clear bounds of concern, and strategies for approaching the engineering of how an audience should value something are very much within those bounds. As I will elaborate upon below, when considering the relationship between rhetoric and marketing, the place of epideictic discourse is central.

The Proofs

Another way in which Aristotle frames rhetoric as a techne is through the establishment of the proofs as the basic concerns of the art of rhetoric. There are certain kinds of proof which are not to be contained within the art and these are the ones “that are not contrived by us” and therefore require no invention on our behalf, only exploitation. Examples of these proofs are witness statements, confessions under torture, contract agreements, etc. The proofs that are the concern of rhetoric are the “artistic” proofs, which are “furnished through the speech” (ibid.). These can be divided into three types: proofs that “reside in the character of the speaker” (ethos), proofs that are dependent upon “a certain disposition of the audience” (pathos), and proofs which are located “in the speech itself” (logos). The three forms of rhetorical proof are not meant to be mutually exclusive and a speech might use all three with each coming to the fore at various moments.

The Primacy of the Audience

The three artistic proofs clearly highlight the way in which Aristotle’s conception of rhetoric is based upon an interactive relationship with the audience. Arguments from ethos work because a speaker has discerned what personal qualities a particular audience will value and therefore makes an effort to demonstrate (or simply claim the ownership) of such qualities in their speech. The same ethos arguments will not work for every audience—for some audiences, in some situations, making a point of your Harvard degree at the start of your speech might make your words appear more trustworthy, while for other audiences in other situations it might instead cast suspicion on your motivations or your character. Similarly, arguments from pathos depend upon a careful reading of a particular audience to determine which emotions its members might be more easily led to and, from those, which emotions would be more useful in generating a sympathetic reception to the rest of your argument. Much of On Rhetoric is devoted to a description of different emotions, their antecedents, and the rhetorical uses that they can be put to when addressing different groups of people. For Aristotle, rhetorical persuasiveness is contingent upon a careful, strategic consideration of the audience to be addressed. His rhetoric is a ‘market-oriented’ one, we might say. Certainly, On Rhetoric plainly elevates audience research and insight to an essential component of the rhetorical enterprise. Related to this is the topic of kairos (often translated as ‘timeliness’), which is an idea that informs much Sophistic rhetoric. As Kinneavy and Eskin (2000) note, Aristotle’s understanding of rhetoric places a high regard on “situational context” (p. 439), on knowing what type of argument, what metaphor, what stylistic device is appropriate at a particular moment. This almost improvisatory aspect of rhetoric is something that I will return to in later discussions of interactivity and marketing strategy.

The Tools of Rhetorical Argumentation

As well as decisions regarding the appropriate choice of rhetorical genres and proofs, the successful speaker must master the effective use of what Conley (1990) calls the “instruments of demonstration” (p. 15)—the enthymeme and the example. These are the substance of the proofs of logos and, given that they are used to demonstrate, or appear to demonstrate, they establish the link between rhetoric and the more formal dialectic. So, the enthymeme is the rhetorical equivalent of a deductive syllogism, while the example (or paradigm) is the rhetorical version of logical induction. Importantly, both rhetorical instruments work on what the audience knows (or will accept) as probable or likely. The syllogism is a way to universal truth, whereas the enthymeme is a way to a particular audience’s acceptance of what is likely. In form, the enthymeme is a truncated syllogism because it relies upon the audience to supply one of the premises. The speaker, therefore, does not have to set out all the premises but can compress his logic, taking advantage of the ‘common sense’ of the audience to fill the gaps. The most compressed form of enthymeme is the maxim that is really the conclusion from a syllogism without any accompanying premises. Aristotle warned that maxims work persuasively only if the speaker judges the prejudices of the audience well—but when they do work they can build a strong rapport with the audience due to the evident sharing of ‘common sense’ that they demonstrate. On Rhetoric provides a long list of common lines of enthymemetic argument, or topoi, so that speakers could pick and choose the most appropriate for their particular purposes. Aristotle also demonstrates a number of fallacious enthymemes that should be avoided by those who wish to succeed in rhetoric and which should be attacked if apparent in an interlocutor’s arguments.

The Place of Style

The last two sections of On Rhetoric deal with style and composition. As we have seen, these are topics which were much valued in Sophist rhetorical education, although Aristotle’s treatment of them is quite individual. For a start, Aristotle comments that if he were simply writing about what is appropriate in rhetoric he would leave the subject of style well alone, “but since the entire enterprise connected with rhetoric has to do with opinion, we must carry out the study of style not in that it is appropriate but in that it is necessary” (Aristotle, 1991, p. 216). It is necessary “because of the baseness of the audience” (p. 217). People are moved by words and their patterning and as the aim of rhetoric is to move an audience towards a particular acceptance of a position, it makes sense to study this adjunct to argumentation. One can certainly detect in Aristotle something that looks like embarrassment here, and he is at pains to make it clear that the sort of style he is talking about is certainly not the artificial, overly poetic one that Plato ridiculed in the Sophists. For Aristotle, style must be always appropriate and clear, giving the “impression of speaking not artificially but naturally” (p. 218). At the same time, one of the purposes of style is to draw attention to the speech, to make it “sound exotic; for men are admirers of what is distant, and what is admired is pleasant” (ibid.). The principal stylistic figure that Aristotle expounds upon in On Rhetoric is the metaphor, which is useful to the persuasiveness of a speech because, as well as bringing “clarity, pleasantness, and unfamiliarity” (p. 219), it serves to make the “inanimate animate” and infuse vividness and actuality into the terms of an argument. In general, across all the figures and patterns that Aristotle discusses, his key advice is the use of proportion and appropriateness. Word and figure choice should be a strategic matter of balance—one’s metaphors must be clear but unfamiliar, one’s words must be exotic yet simple, one’s rhythm should be pleasing to the ear yet restrained. It is not hard to feel the cautionary spec-tre of Gorgias being invoked through such admonishments. Certainly, later authors (particularly of the Roman school) will pay a lot more attention to the myriad detail of stylistic figurations than Aristotle does. This also applies to the subject of speech organization. Aristotle initially states that the only structure a speech really needs to have is a presentation (where one states the subject matter) and a proof (where one demonstrates it). However, as if seemingly embarrassed by this excessive simplicity in the face of so many other teachers of rhetoric making of organization such a complicated and involved topic, Aristotle concedes that, although “these [divisions] are the proper ones”, “the maximum number are introduction, presentation, proof, and epilogue” (p. 246). We will consider the matter of rhetorical organization in a little more depth when discussing Cicero.

The Influence of Aristotle

Aristotle’s On Rhetoric is today a fixture of many introductory speech and writing units on US university curricula, helping to ensure that the distinctions between ethos, logos, and pathos, as well as concepts such as the enthymeme and the three genres serve, as a foundation for the consideration of persuasive speech and writing in the English-speaking world (Gaines, 2000). However, the text itself has not enjoyed an unbroken tenure as the epitome of rhetorical system-making across the centuries. Conley (1990) states that “the Rhetoric failed to exercise much influence in the centuries after Aristotle’s death” (p. 17), having mostly indirect impact upon the works of Cicero and Quintilian during the Roman period which became so influential into the Middle Ages and the Renaissance. Smith (2003), however, notes that “most of the theory that comes after him extends what Aristotle had to say; in very few cases are wholly new conceptualizations developed” (p. 106). The translation of On Rhetoric into Latin in the thirteenth century did little to immediately spark a return to Aristotelian fundamentals, despite enthusiastic recommendation from Roger Bacon. It was only with the sixteenth century that debate around the ideas in Aristotle’s text began to make it central to the European understanding of speech and persuasion.

Isocrates and the Improving Power of Logos

Before moving on to discuss the rhetoric of the Roman era, we should briefly consider the figure of Isocrates, who ran his school at the same time as Aristotle set up his own Lyceum. Isocrates can best be seen as Aristotle’s main competitor in the provision of education in Athens. He believed in a balanced approach to education, the paideia, and his inclusion of gymnastics, science, philosophy, mathematics, and rhetoric in his curriculum has served as an influential model for general education ever since. For Isocrates, the act of rhetoric was “the final phase of a total process of personal growth and development” (Murphy et al., 2014, p. 52). Learning how to speak more effectively in public is something that for Isocrates will significantly aid in a man’s social standing and his own character, for “the stronger a person desires to persuade hearers, the more he will work to be honourable and good and to have a good reputation among the citizens” (quoted in Kennedy, 1994, p. 47). This improving power of rhetoric was encouraged by Isocrates through the study and copying of speeches that he had composed on virtuous subjects. He reasoned that the more one considered and argued for the virtues, the more one would become virtuous. Chief amongst the virtuous topics that Isocrates composed essays upon was the cause of Panhellenism, an idea which offered to bring together all of the Greek feuding city-states. Isocrates locates the practice of persuasive logos firmly within a frame of idealised civic duty. In this sense, Conley (1990) argues that he “tried to bridge the gap between morality and technical skill that had been created by his sophistic predecessors and Plato alike” (p. 18). Alongside his general impact upon the development of education, Isocrates’ teachings had a definite influence upon the early Roman conception of rhetoric, particularly through his focus on kairos, his ornate style, and impressive use of amplifications (or makrologia, where sentences are prolonged in various ways in order to underline the importance of particular words).

Stasis and the Orator-Leader

Roman rhetoric is characterised by the presentation of “highly specific, pragmatic systems” of oration (Murphy et al., 2014, p. 111). In this sense, it is influenced by the tradition of rhetorical handbooks that flourished throughout the times of Plato and Aristotle. Most of these handbooks have not survived, though a few of the more influential, such as the Rhetorica ad Alexandrum, have. However, their decidedly practical orientation formed the model for the works of Cicero and Quintilian as well as the anonymous Rhetorica ad Herennium, which became the first work to attempt to create an exhaustive listing of the rhetorical figures and which became the basis of rhetorical education well into the sixteenth century.

It is interesting to note that, as Athens turned from being a radical democracy towards more tyrannical forms of government, so the necessity for public displays of deliberative (political) rhetoric diminished. In the Hellenistic period, it was in the law courts that most rhetoric happened and, as was natural given the move away from democracy, the arbiter who was to be persuaded became not a large group of citizens but a very small number of judges. Not surprisingly, therefore, the next significant innovation in rhetoric comes from a re-consideration of the demands of forensic rhetoric. Hermagoras’ theory of stasis (c. 150 BCE) had a great effect upon the early Roman rhetoricians, particularly Cicero, with whom the term is most closely associated in modern times, and the author of the Rhetorica ad Herennium.

Stasis, meaning ‘stance’, refers in rhetorical theory to “the stand taken by a speaker toward an opponent” (Kennedy, 1994, p. 98) and concerns the ability to locate the “relevant points at issue in a dispute and to discover the applicable arguments drawn from the appropriate ‘places” (Conley, 1990, p. 32). Stasis theory essentially comes down to walking through a series of questions to determine what is the best defence in any particular case. These questions relate to issues of fact, definition, justification, quality (including mitigating circumstances), jurisdiction, and procedure (Smith, 2003; Murphy et al., 2014).

Any fan of modern police procedurals or court room dramas will be familiar with the arguments that result from a consideration of the stasis system; “as the records of his ankle tracker clearly show, my client was in Texas at the time of the murder in New York” (an issue of fact), “yes, my client stabbed the deceased but she did it in the heat of the moment and therefore this is not a malicious, premeditated murder” (and issue of definition), “while it is true that Dr. White administered the fatal dose of morphine to the President, he did this in order to save the whole country from entering an unjust and illegal war that would have claimed the lives of thousands of our armed forces personnel” (an issue of justification), “my client ran the red light, it is true, but having just failed his PhD viva he was in no fit mental state to consider the rules of the road and he throws himself upon your mercy” (an issue of quality), “my client is a sovereign citizen of the Oceanic state of Linux and does not recognise the authority of this court in matters relating to taxation” (an issue of jurisdiction), “my client was not read her Miranda rights at the time of arrest and so was held illegally” (an issue of procedure).

A subtle mastery of the stasis system provided a speaker with the reliable means to invent effective arguments in forensic environments but could also be used to effect in deliberative and epideictic situations. Cicero was known for his careful use of stasis both in his early career as a lawyer and in his later life in the Roman Senate. His De Inventione, an early and incomplete work, though one that was to have a great influence in the teaching of rhetoric, contains a thorough consideration of the system. The Rhetorica ad Herennium provides us with a more complete picture of early Roman approaches to rhetoric, however, providing a large amount of discussion and advice on style, delivery, memory, and arrangement as well as the topic of invention under which stasis falls. Certainly, in comparison to the texts that remain to us from the Greeks, the Rhetorica ad Herennium portrays a far more integrated and systematised approach to the subject. There is little sense that the text is constructed in opposition to any other prevailing opinion on the discipline; it is not an adversarial document. Style and delivery are given as much emphasis as the instruments of argument and the topoi. In many ways, we can see the Rhetorica as a pragmatic fusion of the best of Greek thinking on the subject—elements of Aristotle mix with elements of the Sophists and Isocrates. While this made of rhetoric something that was far easier to transmit—a comparatively unproblematic, self-contained system with clear applications and procedures—it did rather paper over some of the epistemological and ontological tensions that had been present in the art from its inception, tensions which would continue to appear down through the centuries.

Under the influence of Cicero and Quintilian, rhetoric became seen as the essential skill of the virtuous citizen. In a similar manner to Isocrates, Cicero held that an orator would become virtuous through the necessity of learning as much as there was to learn about the matters they would speak upon. As well as being knowledgeable about their subjects, of course, they need to be knowledgeable about those whose opinions they seek to lead—they “must have a scent for an audience, for what people are feeling, thinking, waiting for, wishing” (quoted in Smith, 2003, p. 129). Very importantly, the rhetor must seek to embody a moral authority (auctoritas) that would aid them in their persuasive endeavours. The notion of this authority was based upon Aristotle’s conception of ethos but became in Cicero’s work a far more substantial matter. In De Oratore, Cicero explained how auctoritas was generated through gravitas, a word we still use today, of course, to refer to someone’s impressive dignity but which for Cicero reflected a worthy public persona built up through one’s family connections, one’s educational history, one’s record of civic duty, and one’s reputation for wise advice. All of these elements contributed to who you were, or who you were perceived to be, and this could have a tremendous impact upon how your audience would judge you and your arguments. In this way, the serious study of rhetoric must inevitably touch almost every aspect of a person’s inner and outer life. Those who wished to lead in Roman life, to be able to navigate the vicissitudes of the law courts and political assemblies, must cultivate a virtuous persona with the gravitas, and hence the authority, to persuade. Placing rhetoric at the heart of such a general moral education was something that typified the general Roman approach to oratory and we see it forming the foundations of Quintilian’s later depiction of the rhetor as the “good man, skilled in speaking” (quoted in Smith, 2003, p. 130).

Another instance of peculiarly Roman elaboration upon a Greek rhetorical concept can be seen in the matter of decorum. As we have seen, kairos defined the idea of the right rhetorical moment, “adapting to rhetorical circumstances and exigencies, which include the orientations of both speaker and listeners, the moment, the place, and so forth” (Sipiora, 2002, p. 4). It was a central idea to Greek rhetoricians, no matter their other disagreements with each other. In Roman rhetoric, kairos developed into the ideas of propriety and decorum. Perhaps naturally, given the thinking that influenced the emphasis on auctoritas and gravitas, Roman understanding of oratorial propriety centred around fulfilling the expectations of the audience. Argument forms and figures should be chosen with respect to their suitability for a particular audience—they should attract attention and give pleasure but at the same time not overly stimulate or tax the hearer. In Cicero’s famous analogy, the forms and ornaments of a speech should all be necessary to its function, just as all the parts of a ship are necessary to its sailing—there should be no superfluous use of words, patterns, or imagery. Decorum represents the rationalisation, the systematisation, of style, then, and as part of this process the Romans began to catalogue as many rhetorical figures (ornatus) as could be found. Use of ornatus also tended to determine how far a speaker embodied either the Asiatic or the Attic styles. The Asiatic, or grand style, was “impetuous and ornate” (Kennedy, 1994, p. 96) and was often contrasted unfavourably by Roman writers such as Cicero and Quintilian with the plain, sober style of Atticism (which looked to early classical Greek oratory for its models). Indeed, Cicero at one point even calls Asiatic oratory “fat and greasy” (quoted in Kennedy, 1994, p. 96). However, what actually drew the ire of such Roman rhetorical theorists was the exclusive use of either style. Their advice was that a speaker should know when to adopt the grand style, when to speak plainly, and when to tread the middle ground, and it was the exercise of such judgement that typified the mastery of decorum.

The flowering of the Asiatic style (influenced by the practices of orators from Asia Minor) is generally located within what is called the ‘Second Sophistic’, a phase of Roman oratory that sits at the heart of the Imperial period (Smith, 2003). Imperial Rome saw the genre of epideictic rhetoric gain ascendance, perhaps because the arenas of the law courts and political assemblies had become less democratic and the opportunities for forensic and deliberative rhetoric less common. However, as Smith (2003) points out, the rhetoric of praise and blame can have significant deliberative aspects and it was often used in the Second Sophistic to praise behaviour or values that a speaker wished to bring to the attention of the Emperor in the hopes of influencing his policy and decisions. However, of particular interest for us is an anonymous work (previously attributed to Longinus) written at this time, On the Sublime, which raises the use of ornatus and the generation of decorum to an extreme level of importance. The author of this text is concerned with understanding the type of speech that transports the audience. This is something of a higher order than just the generation of appropriate emotion in an audience. When the sublime is achieved in a speech, its power is irresistible, bringing the audience almost to the point of madness (de Romilly, 1975). The author advises the rhetor who desires to attain such effects to portray noble ideals in their speech and to use careful and decorous word patternings. Words, when arranged appropriately, can have the same effect as a magic charm upon the audience. So, while we see here clear evidence of a move back towards the sort of emotive, inspiring power that an eloquent, Gorgian style might focus upon, it is reined tightly in by a Roman focus on decorum, balance, and noble intent. This is a dynamic which I will come to discuss in more depth when I consider marketing as a particularly Sophistic instantiation of rhetoric in later chapters.

Arrangement and the Faculties of Rhetoric

Before leaving our discussion of Roman rhetoric, it will be worthwhile to briefly outline the way in which the Latin authors approached the broad categorisation of the discipline. In particular, a consideration of the super-structure found in the Rhetorica ad Herennium allows us to appreciate the way in which this highly influential text understood the strategic planning behind the duties of the orator. A quick discussion will serve to highlight the range of skills that the successful orator was expected to master.

The Rhetorica ad Herennium starts by listing the faculties that the orator should possess (often referred to as the ‘canons’ of rhetoric)—invention, arrangement, style, memory, and delivery (Anonymous [trans. Caplan] 1954). Invention covers “the devising of matter, true or plausible that would make the case convincing” (ibid., p. 9) and therefore relates to the creative construction of proofs (of logos, ethos, and pathos). Arrangement is then concerned with how these proofs are organised to best effect, “making clear the place to which each thing is to be assigned” (ibid.) The Rhetorica promotes a six-part arrangement scheme consisting of introduction (designed to catch the attention and empathy of the audience), narration (or the statement of facts), division (which makes “clear what matters are agreed upon and what are contested”), proof (where the main arguments and their corroboration are presented), refutation (wherein we destroy our opponent’s arguments), and finally the conclusion (where the speaker summarises their case and makes a final appeal to the emotions of the audience). Style relates to the effective choice of words and sentences to clothe the proofs. The Rhetorica devotes its whole final book to a discussion of style, which the author explains is determined by the qualities of “taste, artistic composition, and distinction” (ibid., p. 269). Memory, of course, is an essential skill for the orator (made somewhat redundant in contemporary scenarios by the magic of the auto-prompt) and the Rhetorica provides instruction on how to train the imagination to construct images and “backgrounds” which can serve as mnemonics for all aspects of a speech. The final faculty, delivery, is accorded considerable significance by the author, who affirms that it has “exceptionally great usefulness” (p. 189) and that its mastery “is a very important requisite for speaking” (p. 191). Chiefly, delivery covers the study of voice quality and movement and how these elements are used in order to support the organisational stages of the speech and the strategies of invention that have been chosen.

Roman orators, then, had much to busy themselves with. Rigorous training across all five faculties was necessary for a student to master the discipline and both an opponent and the audience would pick upon weakness in any of them easily. Considered generally, however, the faculties of rhetoric provided the essential tools for successful public life. The cultivation of invention brought the early science of decision-making away from the rarefied field of philosophical dialectic and into ‘real life’, with all its messy concerns with reputation, opportunism, emotions, and what was probable (rather than true). The study of arrangement taught the rhetor how to take arguments and organise them clearly and effectively, mindfully leading the audience through a series of progressively convincing stages designed to secure their adherence to a way of thinking about something or someone. A knowledge of style led to a command of the power of language, a power that allowed a rhetor to buttress any argument they might make with word choices and patterns that would help put the audience in a receptive mood or frame of mind. The study of delivery educated the physical side of the student, providing them with conscious control over the associations that tone of voice and gestures (body language) could invoke in their audience. While it has become fashionable in modern education to avoid reliance upon memorisation and even to ridicule its cultivation, a cursory glance through the intellectual histories of any civilisation will make it plain just how important the training of the memory has been in establishing and transmitting intellectual culture (Carruthers, 2008; Yates, 2001; Olick and Robbins, 1998). Memory training of the form developed in the Western rhetorical tradition functions as a form of personal knowledge management, allowing the user to build and sort intellectual resources and form connections and categorisations amongst them all within the confines of their own mind.

So, the faculties covered everything that a citizen would need to function in the political and legal milieu. We must also not forget that at the root of faculties such as invention and style is the necessity of researching the appropriate information so that arguments can be chosen wisely and formed persuasively for particular audiences. The centrality of knowledge (of the audience, of the laws, of the political expediencies of the time) to the successful pursuit of the rhetorical faculties cannot be overstated and the way in which this closely mirrors the central place of market research in the market orientation demonstrates the fundamental similarity between the two enterprises.

Rhetoric and Religious Persuasion

The place of rhetoric in the Christian establishment of the Middle Ages is an important topic for us as it demonstrates the way in which the nature of the discipline shifts according to its political and cultural environment. Many figures in the early years of the church came from a background where the Greco-Roman educational system, which afforded such an important place to rhetoric, was still influential. As Conley (1990) remarks, “virtually all the early Fathers were converts who had studied and, in many cases, taught, rhetoric” (p. 63). Many of their audiences were also people who had been acculturated to Greco-Roman rhetorical practices and would thus respond well to this tradition of oratory and persuasion. In addition, it is worth remembering that Judaism, and the Christianity and Islam that sprang from it, “are speech-based religions to a much greater extent than Greco-Roman paganism” (Kennedy, 1994, p. 257). Early Judaism had its own system of rhetoric that relied strongly on “proclamation based upon the divine authority of the speaker” (ibid), but also contained structures of logical reasoning as well as a highly developed use of metaphor and allegory. Through its instantiation in the books of the Old Testament (as well as some of the New Testament such as the gospel of Mark) this tradition would influence the evolving rhetorical practice of Christianity alongside the conventions of Greco-Roman oratory.

At the same time, the political and social position of early Christianity had its own influence upon the formation of its rhetorical approach. The persecution that the Christians faced from pagan leaders and communities led to a significant emphasis upon the genre of the ‘apologetic’, in which Christians such as Justin Martyr, Tatian, and Tertullian would defend and explain their faith “against slanders heaped upon it by its opponents” (ibid. p. 259).

The Church Fathers were faced with a number of persuasive challenges; defending the reputation of their persecuted faith, converting pagans to the faith, establishing doctrinal unity within that faith, and, perhaps most importantly, establishing a discipline of interpretation which could help to explain the corpus of texts chosen as the Old and New Testament. However, classical rhetoric was ostensibly seen as corrupting because of its associations with pagan cultures and institutions and many early Christian writers ironically found themselves echoing Plato’s sentiments when they asserted that rhetoric could not help uncover the truth. Smith (2003) recounts the tale of Jerome, who converted to Christianity after an early life being trained in the Ciceronian tradition in Rome. One night Jerome dreamed that he had ascended to heaven and stood outside its gates awaiting entry. However, he is turned away because he is judged to have spent his life as an advocate of Cicero rather than Christ. After that day, the chastened Jerome “pledged never to read pagan works again” (p. 158) and argued vociferously for Christians to rely solely upon the truth of divine revelation in their lives. Yet such attitudes were largely short-lived and were entirely overturned in the work of Augustine, the most influential of the Christian writers on rhetoric.

Although Augustine was born to a Christian mother, he did not himself become a Christian until he was thirty. His early years were instead spent training to become a lawyer in the law courts of Carthage. As a part of this education he became intimately familiar with the works of Cicero and the larger Greco-Roman rhetorical tradition but, at the same time, he also began to explore the many religions that thrived in the environment around him. Giving up his attempts at a legal career, he began to teach rhetoric and finally moved to Rome in search of better students and better prospects. He thrived in this milieu and was awarded the chair of rhetoric at Milan (Kennedy, 1994). However, over time, Augustine found himself being drawn closer and closer to a consideration of Christianity, aided by his friendship with Ambrose, the bishop of Milan, and he resigned his teaching post and converted in 387 CE, eventually becoming the bishop of Hippo. Augustine’s work, De Doctrina Christiana, contains much instruction upon the place of rhetoric in Christian education and is heavily indebted to his Ciceronian background. From Augustine’s perspective, however, certain long-standing tenets of rhetorical theory were superfluous to what the discipline was to be used for by the church. Consequently, the division between the three genres was collapsed as there was only need for one—the genre of preaching (later to be called homiletics).

Eloquence of style was something Augustine connected with the status of the speaker—the writings of the church fathers and the scriptures were to be imitated because they embodied the form of eloquence that Christians should uphold. But, importantly, eloquence of style is something which allows the preacher to “sway the mind so as to subdue the will” (Book 4, ch. 13). This is in keeping with Cicero’s dictum that the purpose of rhetoric is to teach, to delight, and to move, though the end result for Augustine is always the hearer’s appreciation of the truth of God’s word. This brought out a strong distinction between the Christian rhetor and the pagan orator for while much Greco-Roman speech-making had been designed to aggrandise the speaker and win them applause, Augustine reminded his readers that the only motivation for effective, persuasive, speaking was the communication of “the truths which deliver us from eternal misery and bring us to eternal happiness” (Book 4, ch. 18).

Alongside the development of ecclesiastical rhetoric as a tool of persuasive preaching, Augustine also helped in the establishment of a Christian tradition of hermeneutics which sought to provide a system of Biblical interpretation which could help unlock a proper understanding of the sometimes contradictory or confusing, and often highly allegorical, scriptures. Preachers needed to be able to work out the meaning of scripture for themselves before they could use it to enlighten their audiences. They therefore needed to be skilled interpreters who would be able to light upon the truth of a passage perhaps entirely couched in figurative language and then invent the most effective way of explaining it to an audience lacking in their own educational background. Christian hermeneutics took advantage of the considerable amount of Greco-Roman studies on metaphor, allegory, and symbolism that came out of the rhetorical and poetic traditions.

The influence of Augustine saw to it that the study and practice of rhetoric had a place in the Christian educational system, and this position was to remain reasonably secure well into the late Renaissance. Rhetoric became a tool of religious persuasion, helping to convert, assuage, educate, and (to use Augustine’s own term) subdue a vast variety of audiences. However, Medieval scholars extended a facet of Augustine’s teaching on rhetoric in a way that had some powerful consequences.

As we have seen, attention to the peculiarity of any given audience was an important component in classical rhetoric. It influenced the concepts of kairos and decorum, was fundamental to the reasoning behind Aristotle’s discussion of ethos and pathos, and is ever-present in discussion of the effective choice of stylistic figures. Augustine developed this mindfulness of the audience in a direction that had not been previously considered, however. He wrote that the stylistic genres (sublime, temperate, and calm—corresponding with the grand, the middle and the plain of the Ciceronian tradition) were suited to particular audiences. The temperate style, where ornamentation produces a beauty of expression, is of use to cause adherence in an audience who are “vain of their eloquence” and who will therefore react well to the aesthetic nature of such a speech. The sublime, or grand, style is best suited to an audience of those who know the truth of a message already but resist it through the pressures of custom, society, or fear, whereas the calm style is to be used to instruct those who are ignorant of the truth. As Smith (2003) notes, later Medieval writers greatly amplified the letter and spirit of such distinctions and “argued that different types of discourse should be used with different types of audience: demonstration for scholars of the same faith, dialectic for the intelligent of other faiths, and rhetoric for the masses” (p. 187). This unwarranted compartmentalisation, such a characteristic of the Medieval scholastic mindset (Vickers, 1999), meant that rhetoric slowly began to lose its place at the centre of education, becoming instead a specialised tool not generally suited to application in intellectual discourse. Instead, the Scholastics moved logic to the fore, influenced by their study of Plato and Aristotelian texts such as the Organon. While humanists such as Roger Bacon wrote against the diminishing of rhetoric by those scholars unfamiliar with its full history and true worth, it was generally the case that the associations between ignorance and rhetoric meant that it became a somewhat moribund and fragmented area of study in the Medieval period (Smith, 2003; Vickers, 1999). An interest in stasis theory was maintained as teachers found it a useful introduction to the broader study of the (more worthy) dialectic (Kennedy, 1994), while hermeneutics, homiletics, and the study of effective letter writing meant that isolated strands of the Classical rhetorical tradition found niches in which to survive, if not significantly develop.

Renaissance Rhetoric

The re-discovery of many Classical texts that did so much to feed the flames of the humanist movement of the Renaissance had a tremendous impact on the resurgence of interest in rhetoric during this time. Renaissance humanism was largely a reaction to the extreme abstraction of Medieval Scholasticism, which became perceived as unaesthetic and disconnected from the realities of everyday life. Humanism looked back beyond the church fathers to a conception of civic life that was fundamentally Ciceronian, where eloquence of expression was a mark of virtue and an essential tool in making one’s way through an uncertain public life (Conley, 1990). As Mack (2013) puts it, “rhetoric and the renaissance are inextricably linked” (p. 2). Language (particularly Latin but increasingly also Greek) became something that should be studied deeply so that its total resources could be mastered. These resources would then be the key to both a more powerful and effective functioning within public life but also a fuller understanding of all the other Classical texts of science, history, and law which were also being discovered. Classical rhetoric, particularly as presented in the full versions of Quintilian’s Institutes, Cicero’s De Oratore, and Aristotle’s On Rhetoric that became available during the Renaissance, offered a complex, thorough, but eminently practical means of approaching the study of effective language use. Rhetoric gradually become an important complement to the study of dialectic instead of just a small backwater of the grand framework of Scholastic logic. As a result of this re-balancing between the two forms of argument there also emerged a willingness to think more critically about the supposed differences between the them, “prompting new thinking about both subjects” (Mack, 2013, p. 311).

Renaissance rhetoricians such as Agricola and Melanchthon also rehabilitated the place of emotion in rhetoric, returning to Aristotle’s treatment of it in On Rhetoric, particularly the way in which the rhetor needs to carefully consider the connections between the characteristics of a specific audience, the particular arguments that need to be conveyed, and the ways in which different emotion can influence different types of decisions.

The learning of rhetorical figures and tropes became a staple of the European school room. Pupils were expected to first memorise all of the considerable number of figures collected by such figures as Susenbrotus (who listed 132 of them), then be able to identify them in any piece of Classical writing that they were presented with, and then finally master the art of composing with the figures themselves (Vickers, 1999). The creation of a commonplace book was taught as an aid to this process of memorisation and identification, with pupils being directed to collect examples of figures and quotations from worthy sources which would provide them with a fecund storehouse to base their own compositions upon as well as providing useful authority for their arguments. The commonplace book was part of the more general programme of copia (or ‘abundance’) that was introduced in Erasmus’ eponymous work, a treatise that soon found its way to the heart of European rhetoric education. The idea of copia was to be able to construct impressive writing through the artful use of lexical, phrasal, and source variety. Rather than just sticking to the same old tired expressions, the mastery of copia allows a writer to use original turns of phrase, convey subtle meaning, and present themselves and their ideas within a vivid and powerful framework of reference. As an illustration of how the techniques can be applied, Erasmus provides 195 variations on the phrase “your letter pleased me greatly” (Mack, 2013)! Erasmus’ De Copia was an immensely rich textbook that embodied a fascination with, and joy of, the possibilities of impressive (and so persuasive) linguistic communication.

Perhaps inevitably, the sheer abundance of rhetorical material that found its way into the hands of scholars and teachers prompted many calls for the simplification and systematisation of the discipline. These calls finally found substance in the educational reforms of Peter Ramus in the middle of the sixteenth century (Conley, 1990). Ramus is often accused of radically diminishing the scope of rhetoric, particularly through his transfer of invention and arrangement away from rhetoric and into the realm of logic. This left only embellishment through figures and stylistics of voice and gesture (Smith, 2003). However, Ramus was clear that dialectic should be studied alongside rhetoric and, as Mack (2013) notes, this meant that although the technical provenance of invention and arrangement might have shifted in Ramist schooling, nevertheless students were effectively furnished with all of the traditional areas of rhetorical knowledge. As a result, although his approach is predominantly dialectical, Ramus “is strongly committed to the broad syllabus of rhetoric: invention, organization, style, and delivery” (ibid., p. 146).

The Protestant Sermon

The rise of Protestantism saw the practice of rhetoric drawn squarely into the realm of religious discourse once more. Both John Calvin and Martin Luther were talented rhetors in their own right and also were adamant regarding the importance of rhetorical training in the formation of new priests (Vickers, 1999). It was certainly the case, however, that their models were not the Classical texts beloved of the humanists. Instead, Protestant rhetors swung the pendulum back to a consideration of scripture and the church fathers as the source of rhetorical instruction. At the same time, the emphasis that Protestantism placed upon religious instruction in the vernacular, both directly in the pulpit and via the programmatic translation of the Bible, meant that the influence of vernacular style and language usage began to make its way into widespread rhetorical practice.1 The Protestant sermon, delivered in the vernacular, could often became a rhetorical tour de force designed to seize the emotions of the congregation and make as vivid as possible the errors of their ways and the dire consequences of those errors.

Of course, such vituperative rhetoric was also directed at the opponents of the Protestant movement. The Catholic establishment, for its part, sought to define itself in a number of ways. Outside of the ‘inartistic proofs’ of warfare, torture, imprisonment, and battery, the battle between Protestant and Counter-reformation forces also took place within the realm of rhetoric. The Jesuits, and their mission to “teach the young and convert the heathens” (according to its original 1540 charter, quoted in Conley, 1990, p. 152), were the Catholic bulwark against the rising Protestant tide, sweeping “out across Europe to seek and destroy the arguments of [Luther’s] followers” (Smith, 2003, p. 220). The founder of the Society of Jesus, Ignatius Loyola, was just as adamant as the Protestant leaders in giving rhetorical training a central place in their educational endeavours. For the Jesuits, written and oral eloquence were vital tools in seeking and maintaining adherence to the Catholic worldview. The number of rhetorical textbooks written by Jesuits, and the number of editions they went through, was so large “that it is difficult to arrive at any precise estimate of the total number of such books and of the extent of Jesuit influence” other than to say that the numbers “were gigantic and the influence correspondingly great” (Conley, 1990, p. 153). Jesuit authors such as Cypriano Soares and Nicholas Caussin based their work upon a generally conservative use of Aristotle, Cicero, and Quintilian. Of note, however, is the strong emphasis put upon emotion as a persuasive force across both Jesuit and Reformation rhetorical writings. This perhaps reflects the legacy of the Renaissance in general, where rhetoric was returned to a far more practical discipline (Vickers, 1999). The battle for the souls of Reformation and Counter-reformation Europe was a battle very much waged through the “arousal and orientation of emotion” (Conley, 1990, p. 155). Rhetoric became a vital tool in learning “anew how to make powerful speeches on behalf of new religions, in defense of old religions, and for political gain” (Smith, 2003, p. 233). It is perhaps understandable, then, that in the nascent science and political philosophy of the seventeenth century the power of rhetorical language began to be treated with caution. The Enlightenment was born amidst fervent religious and political discord that for many called into question established traditions and assumptions. Examining the place that language played in furthering such discord led many thinkers to attempt to place clear bounds upon its persuasive force, or at least to bring to public attention the dangers that rhetoric might hold for those involved in empirical, rational investigation into the natural and social worlds.

Science, the Plain Style, and the Enlightenment

Concerns regarding the way in which language can potentially obscure the truth are common in early scientific discourse as well as the philosophy of the Enlightenment. Some of these concerns might well originate in the growth of the alternative communicative and ratiocinative language of mathematics. So, for example, Galileo had already declared in 1623 that the “grand book” of the universe is “written in the language of mathematics, and its characters are triangles, circles, and other geometrical figures, without which it is humanly impossible to understand a single word of it” (quoted in Stark, 2009, p. 95, n. 18). Additionally, new approaches to the rational investigation of the world such as Francis Bacon’s Novum Organum (published in 1620) and Descartes’ Discourse on the Method (printed in 1637) had begun to promote a clarity and simplicity of language, as well as a distrust of the ‘idols’ of tradition, which was often at distinct odds with contemporary rhetorical approaches to communication. The language of “enthusiasm”, namely the religious reliance on a torrent of stylistically powerful words to bully an audience into a passionate resonance with an orator’s vision of the truth, was seen by the protagonists of the Enlightenment as the enemy of rational enquiry and the cause of uncertainty and chaos in public and private life.

Perhaps the most concerted attack upon the deleterious effects of rhetoric was to be found in the movement for plain speech in the early years of the Royal Society. Directly influenced by Bacon’s writings, the Royal Society was established in 1660 as a meeting place for those thinkers interested in the new experimental, ‘scientific’ approaches to natural philosophy. Many of those associated with the founding of the Society were staunch in their mistrust of the stylistically complex and obscurantist writing of the old guard natural philosophers of the previous generations, particularly such occult writers as Agrippa and Paracelsus (Stark, 2009). Propagandists for the Society, such as Thomas Sprat, published tirades against the use of extravagantly figured, Latinate language in philosophical discourse, urging for the adoption of a “close, naked, natural way of speaking” which would bring to scientific discussion a “near Mathematical plainness” (quoted in Conley, 1990, p. 169). Rhetorical figures were seen by Spratt as dangerous, even evil, as they “give the mind a motion too changeable, and bewitching, to consist with right practice” (quoted in Stark, 2009, p. 49). The Royal Society attempted to promote a new form of rhetoric, then, one shorn of its “bewitching” potential. This attempt is born of the strong assumption that certain ways of using rhetoric can lead audiences to error and can be used by authors and orators to deceive—to “insinuate wrong ideas, move the passions, and thereby mislead the judgement” as John Locke wrote in his own condemnation of the “artificial and figurative application of words” (quoted in Stark, 2009, p. 54). For many language reformers of the Enlightenment such as Locke, Spratt, John Dryden, and Joseph Glanvill, rhetoric was a tool that could be used by those inspired by the devil in order to befuddle, enchant, inflame, and lead astray. While these thinkers were great promoters of the new experimentalist perspective, which was based upon a rational, sceptical approach to the natural world, they were also still part of the religious world of their time; their desire for rational language was built upon a fear of the irrational, magical influence of “bewitching” rhetoric.

The strong tension between magic, rhetoric, and science is at the core of the current study’s perspective on marketing, and it is something that we will explore in more depth in Chapters 3 and 4. For now, however, it is sufficient to note the important part that the suspicion of rhetorical influence had in the early development of the scientific view of language and communication.

Rhetoric, Elocution, and Belles Lettres

The Enlightenment desire for a balanced language that communicated in a pleasing, but rational, manner was to have a definite influence upon the teaching of rhetoric in the seventeenth and eighteenth centuries. At the same time, increasing opportunities and demand for social mobility in European society meant that the need to be able to impress with one’s spoken and written language was becoming of larger public interest. In particular, the issue of “taste” in expression became an important focal point for the theories of rhetoric that evolved out of (and, in some senses, as a reaction to) the plain language reforms as well as the wider culture of salon and club discourse that marked the Enlightenment. For example, Adam Smith, known to us now as the founder of free market economic theory, spent more than a decade lecturing on rhetoric in Edinburgh and his popularity as a source on the subject was greatly aided by the opinion that “his pronunciation and his style were much superior to what could, at that time, be acquired in Scotland only” (as his anonymous obituary in the Gentleman’s Magazine states, quoted in Smith, 2001, p. 7). Social aspiration, making one’s way in the world, demanded effective and appropriate communication skills and it was to rhetoric, and its recent flourishing into the scene of belles lettres, that Europe looked to provide instruction and inspiration. It is no coincidence that much of the great work done on rhetoric in Britain during the eighteenth and nineteenth centuries sprang from the Celtic fringes and the North of England. As Conley (1990) notes, the curricula at Trinity Dublin, Edinburgh University, and Marischal College in Aberdeen were designed to help students overcome the “serious cultural handicaps” of being born and brought up outside the influence of London. The teaching of rhetoric in these places was therefore designed to provide students with the ability to generate persuasive ethos through eloquent speech and writing.

Allied to the rise of rhetoric as a tool of social power was the eighteenth-century British explosion in the art of elocution. While delivery, the performance aspect of oration, had usually been something that writers on rhetoric had paid at least some attention to, it had become somewhat sidelined in the Medieval and Renaissance period. However, the part played by gesture and voice in the successful delivery of affecting, persuasive speech began to occupy a number of educators and theorists in the latter years of the Enlightenment. Michel La Faucher’s 1657 study on the use of pronunciation and gesture in public speaking was translated into English in 1727 and is generally considered to have been the seed for the Elocutionary movement in Britain (Conley, 1990). Later English manuals, such as the Irish actor John Sheridan’s A Course of Lectures on Elocution (published in 1762) began to move on from such physical minutiae as instructing the reader upon the correct use of the eyebrows when marking their words as sarcastic, to include a broader cultural project of establishing a standardised ‘English’ speech for all to educate themselves in. Sheridan held that the correct model of English pronunciation was to be found at court, and that deviation from this model was bound to lead to the judgement that the speaker was not worthy of attention or elevation.

The principles behind the Elocutionary Movement became mainstays of the Victorian approach to the proper mastery of English and were also enthusiastically taken up in the United Sates. Yet, by the early twentieth century elocution had largely become an embarrassment, something to be suspicious of or ridiculed (Sloane, 2013). Indeed, most people’s exposure to the idea of elocution nowadays comes directly from Shaw’s mockery of it in his 1913 Pygmalion or that play’s vivid film adaptation as My Fair Lady. The value and ethos of regional and ‘class’ accents have become a lot more complex in contemporary English (across all its international manifestations), and though they still remain an object of strategic persona construction an English public figure eager to appear approachable and sympathetic might be more concerned with making their vowels a little more Estuary English rather than Received Pronunciation (which is not to downplay the continuing role that negative stereotyping plays in the reception of regional accents). Indeed, while the motivations of the Elocutionary Movement seem to be at clear odds with the cult of ‘authenticity’ that has apparently taken over Western popular culture (Barker and Taylor, 2007; Gilmore and Pine, 2007; Banet-Weiser, 2012), it is precisely because of the desire to be seen as authentic that a return to considerations of ‘proper’ delivery has occurred—even though the definition of ‘proper’ might have radically shifted.

Movements such as those promoting Elocution and belles lettres (in both its Continental and British manifestations) tended to be guided by concerns of aesthetics and taste. Hugh Blair, the preeminent British proponent of belles lettres, saw taste as “ultimately founded on a certain natural and instinctive sensibility to beauty” (quoted in Smith, 2003, p. 257) and as such must reflect the universal components of beauty, namely order, proportion, and harmony. The influence of the sublime was quite apparent in Blair’s approach, and a tasteful piece of writing should activate an appreciation of the sublime in its audience, moving it “to new levels of conviction born of appeals to the imagination and the affections”. Logos becomes dominated by appeals to pathos and, to a lesser extent ethos, here. This unbalancing of the traditional rhetorical faculties and proofs in some sense reflects the gradual fragmentation of rhetoric as a discipline over the eighteenth, nineteenth, and twentieth centuries. We can see this also, at the other extreme, with the attempts by Richard Whately to centre the study of rhetoric around logos and a far deeper and nuanced consideration of logical proof than had been popular for many centuries. For Whately, the Elocutionary Movement was far too concerned with the speaker when what should be given the weight of attention was the argument and its presentation. Though Whately did write on delivery (it constitutes Part Four of his popular Elements of Rhetoric, first published in 1828), he believed that rather than concentrating on imitating all the gestural and tonal minutiae beloved of the Elocutionary Movement, which would only lead to a stilted, mechanical performance, a speaker should instead let the argument that they are making move them naturally. Whately’s Elements of Rhetoric had an important influence on the way that the teaching of rhetoric was transformed into the teaching of composition, and it is to this that we will now turn.

Rhetoric and Composition

Today, in Britain, rhetoric is rarely to be found on the school curriculum or in the university lecture theatre. Students of Latin or Greek might come across it tangentially and those studying for a degree in English Literature might be introduced to it as an arcane precursor to literary criticism or as a means of further understanding some of the Renaissance texts they are reading but the concerted study of rhetoric and its history has largely disappeared from formal education. In the US, things are rather different, and this is primarily due to the importance of forensics and debate teams in high school and freshman composition classes at universities. As Conley (1990) points out, rhetoric appears to have become transformed into the study of composition in the US largely through the tremendous influence of one book, John Mitchell Bonnell’s Manual of the Art of Composition, published in 1867. Bonnell argued that the proper province of rhetoric was composition, not delivery or elocution. This approach resonated with developments in US higher education after the Civil War, which saw the establishment of state universities and a far less elitist conception of the purpose of university education. Students needed to be prepared for “a fruitful occupation and individual self-realization” (Conley, 1990, p. 248). One of the most essential tools on the road to professional and individual success in the world was universally considered to be the ability to write clearly and correctly and so to communicate effectively. Consequently, no matter their major of choice, university students began to be drilled in the rhetoric of composition. The effects of this change in emphasis continue to this day, with rhetoric scholars in US universities afforded their position due to the continued place in the curriculum of composition courses that service the broad student population. While for many years this might have meant that the teaching of rhetoric in the US was hampered by unrealistic expectations and function-alist orientations, it nevertheless has assured a continuing presence for the discipline (or a subset of it) in the everyday life of higher education in the US. It is not surprising, also, to find that so much of the work advancing and evolving the study and application of rhetoric in the twentieth century came from US-based academics. The composition focus in US rhetorical studies of the nineteenth and early twentieth centuries was greatly indebted to the work of Alexander Bain, a Scottish scholar who applied Continental empirical psychology to rhetorical theory, bringing a scientific basis to the pursuit of effective communication. As Smith (2003) notes, Bain’s introduction of the vocabulary of psychology into rhetorical studies is a line that leads quite directly to the rhetorical conception of Kenneth Burke, the doyen of twentieth-century US rhetoric.

Contemporary Rhetoric and the ‘Rhetorical Turn’

The significance of language in constructing the way we view and understand the world is one of the major scholarly obsessions of the twentieth century, running throughout modernism, structuralism, postmodernism, deconstruction, and constructivism, as well as being fundamental to debates in the philosophies of mind and language, socio- and psycholinguistics, sociology, and anthropology. It is not my intention, and I certainly do not have the ability, to review the extremely fecund and variegated literature generated in the twentieth century on the power of language. Instead, in the final part of this historical review of the discipline of rhetoric, I will remain focused upon those ideas and authors that have most influenced the understanding of rhetoric in the last 100 years. Principal among those authors who have advanced rhetorical theory in the twentieth century are I. A. Richards and Kenneth Burke, and I will endeavour to summarise the nature of their contributions. Additionally, I will review the broad rhetorical turn (Simons, 1990a) that has placed scientific discourse under the lens of rhetorical interpretation. I would direct the reader eager for further detail and explication regarding the major figures of twentieth-century rhetorical theory to Foss et al.’s (2002) classic overview in Contemporary Perspectives on Rhetoric.

I. A. Richards

The traumatic events of the First World War, the horrors of the trenches, the gargantuan loss of life, caused many thinkers and artists to reflect upon the ability of language to represent such realities and even wonder about the part that language might have played in the generation of such events. Mass media advertising and public relations had been used by governments with great efficiency both before and during WW1 in order to manufacture consent and emotional support for military actions (Ewen, 1996).

Distrust regarding the ways in which language might be made to manipulate and distort perception and thought became a haunting leitmotif through much Western literature and philosophy of the 1920s and 30s. I. A. Richards’ work can be seen as springing from a fundamentally optimistic urge to produce a series of frameworks that would eradicate the ambiguity and misunderstanding that so much language use appeared to suffer from. His most important work from our perspective, The Philosophy of Rhetoric (1965), seeks to establish a ‘new rhetoric’ that is motivated by the desire to eliminate misunderstanding. Richards characterised traditional Western rhetoric as fundamentally “combative” in nature, concerned with persuasion, winning and dominating. While persuasion was certainly a part of rhetoric, for Richards, it was only a very small part of what the discipline should be about. What was needed for the new century was a rhetoric focused on fostering agreement and understanding, a method of inquiring into the workings of all discourse so that we might become as aware as possible as to how language acts upon us and the world around us. Central to Richards’ new rhetoric is the notion of context. Meaning is produced through context, which is formed of clusters of memories and associations. When one member of a cluster is re-experienced, then all the other constituents of a cluster are recalled and contribute to the understanding of that experience. So, for example, the word ‘flame’ might, for Person X, refer to a cluster of associations such as death, pain, helplessness, choking smoke, etc. Such a context will mean that every time Person X experiences the word ‘flame’, their understanding of the word is informed by this negative, alarming cluster of memories. Yet Person Y might have a very different context for ‘flame’, one that involves references of warm nights, conviviality, friendship, the canopy of stars. For this person, the word ‘flame’ (Richards describes words as symbols) has a positive context with a very different meaning. In both cases, the referent, the actual thing to which the word refers, is the same, but the referenced context is different. From the perspective of Richards’ Context Theorem of Meaning, effective communication with one person, let alone a mass audience, is therefore a hazardous enterprise. If I address an audience that includes both Person X and Person Y, and I use the phrase “the flame of enthusiasm”, the meaning I might intend by using this metaphor is going to be created quite differently by these two people. If context is based upon personal experience and can therefore shift radically from person to person, how can we ever hope to arrive at true agreement?

For Richards, a true rhetoric for modern times would train us in navigating the minefields of personal context, aiding us in seeking out those common contexts that might be relied upon as foundations for agreement and heightening our sensitivities to meanings that are not shared and which therefore risk being transformed into misunderstandings. The building blocks of this new rhetoric were words rather than the patterns that traditional rhetoric had mostly tended to concern itself with, for it was our attitudes to words that needed the most drastic overhauling in Richards’ estimation. We all tend to suffer from what he dubbed the Proper Meaning Superstition, the assumption that what a word means for me is what it means for you and everyone else. The idiosyncrasies of personal context will mean that we can rarely rely upon such an assumption. Only “long and varied acquaintance-ship, close familiarity, lives whose circumstances have often corresponded”, producing “an exceptional fund of common experience”, (Richards, 1924, p. 178) will provide the sort of shared context that might be able to avoid constant misunderstanding. Given that such relationships do not characterise those found in the majority of our communication environments, the new rhetoric sought to inculcate a variety of techniques to foster awareness of that lack of shared common context. So, a communicator should always attempt to provide careful definitions of terms, which should start from shared contexts and work out to the unfamiliar. Also of importance is an appreciation of the interinanimation of words, the way that they work with each other in a “literary context” (by which Richards means the phrases, sentences and paragraphs within which they are situated). Rather more unusually, Richards also established a series of specialised quotation marks, or superscripts, which were designed to wrap around key words in order to indicate to readers particular messages about their context. Finally, Richards focused upon the metaphor as the principal tool for encouraging mutual understanding. In a pre-echo of later linguistic theories which see the metaphor as residing at the core of human communication (Lakoff and Johnson, 2003), Richards describes human thought as fundamentally metaphoric and sees the metaphor as a tremendously compact way of giving an audience the shared context for a word that they might otherwise lack. In contrast to much traditional rhetoric, instead of seeing the use of metaphor as something “special and exceptional in the use of language”, Richards sees it as the “omnipresent principle of all its free action” (1965, p. 90). Consequently, he encouraged a “command of the interpretation of metaphor” in order to help us more fully understand that “control of the world that we make for ourselves to live in” (p. 135). As part of his analysis of the modes of metaphor, he introduced the distinction between the tenor and the vehicle, the former being the “underlying idea or principal subject” of the metaphor and the latter being the borrowed resemblance which is designed to invoke the tenor. Richards argues that while metaphor is deeply helpful in our communicative efforts, misunderstandings or misperceptions of the relationships between tenor and vehicle in our omnipresent use of metaphor in common speech can profoundly influence the “the ways we envisage all our most important problems” (p. 134). Richards, therefore, moves the study of metaphor to the heart of the new rhetoric.

Kenneth Burke

Kenneth Burke’s writing covers a vast array of subjects from literature, economics, anthropology, and politics to religion, linguistics, and rhetoric. While there has been almost as much criticism of his involved, neologism-heavy style as there has been praise for his insight and the value of his theorising (see Foss et al., 2002) it is undoubted that for the discipline of rhetoric, Burke’s work has been seminal in the twentieth century. He sought to do both a “job of reclamation” (Burke, 1969, p. xiii) on rhetoric, snatching back much of the range of rhetorical motivations that had been built over by sociology, psychoanalysis, and anthropology, and also to extend the “traditional bounds” of the discipline beyond just persuasion and into wider realm of identification. In a similar way to Richards, Burke sees the study, or the philosophy, of rhetoric as a way to consider how “individuals are at odds with one another, or become identified with groups more or less at odds with one another” (p. 22). It becomes, therefore, a therapeutic or remedial discipline. The basic function of rhetoric, however, is “the use of words by human agents to form attitudes or to induce actions in other human agents” (p. 41). Our rhetorical use of words is rooted in the symbolic, and so Burke further glosses rhetoric by describing it as “the use of language as a symbolic means of inducing cooperation in beings that by nature respond to symbols” (p. 43). Furthermore, the rhetorical use of symbols revolves around how they might communicate identification. You can induce cooperation in an audience if you can convince them of your identification with them—“you persuade a man only insofar as you can talk his language by speech, gesture, tonality, order, image, attitude, idea, identifying your ways with his” (p. 55). This is at the root of Burke’s important insight that successful rhetoric is an interactive relationship between rhetor and audience, for while the rhetor seeks to change the audience’s opinion on one matter they will have to demonstrate identification with that audience in other matters, they must “yield to that audience’s opinions” (p. 56). From this perspective rhetoric does not quite constitute the dominating, domineering suppression of the audience that it is sometimes characterised as representing. While Burke is certainly not eliding the ‘strife’ that is central to the enterprise of rhetoric the depiction of a rhetor who must change while seeking change has much of value that I will come back to later in this work. Certainly, its intimations of reciprocity are taken up in later feminist and postmodern rhetorics discussed below.

The importance of identification in Burke’s thinking on rhetoric is also linked to its “ironic counterpart, division” (p. 23). For while we may seek to persuade by identifying ourselves with the audience, this is usually at the expense of dividing ourselves from some other audience—in drawing a mark around ourselves and our listeners we necessarily draw a mark that bounds us from others. Connected to Burke’s thinking about division is the important place that hierarchy has in his thinking about rhetoric. For Burke, “the hierarchic principle itself is inevitable in systematic thought” (p. 141) and rhetorical situations revolve around attempts by the rhetor to transform hierarchical difference into identity or to reverse hierarchical order. Hierarchy here does not simply refer to social order but to the whole principle of gradation, and so covers such wider tropes as growth, evolution, and spiritual development (and the reversal of all such processes).

As with Richards’ reconception of rhetoric, Burke’s work radically broadens the discipline away from what had become the comparatively narrow confines of elocution and effective composition within which it had mostly operated in the late nineteenth century. At the same time, it is fair to say that Burke’s emphasis is predominantly on a conception of rhetoric as critique or analysis. Indeed, the methodology that he uses to arrive at his insights is the close reading of a truly vast variety of philosophical, literary, religious, and political texts (from Diderot’s Neveu de Rameau and Shakespeare’s Venus and Adonis to Kierkegaard’s Fear and Trembling and Veblen’s Theory of the Leisure Class). He presses these texts for the rhetorical motivations that they can betray and in doing so constructs a general theory of rhetorical motives that the reader can then apply to their own reading of texts (whether those be anchored in canonical cultural discourses, the pronouncements of our leaders and revolutionaries, or the ephemeral conversations of the everyday). Like Richards, Burke saw the development of a competence in uncovering the rhetorical motives in discourse as a means to build a better, more harmonious, society. The cultivation of critical awareness via mastery of Burke’s tools allows us to look upon the “mystery of the hierarchic” that is “forever with us” and “scrutinize its range of entrancements, both with dismay and in delight” (p. 333).

The shift in rhetoric from the creative, or generative, towards the analytical is a marked one in the evolution of the discipline in the twentieth century. It is, of course, not a complete shift. Firstly, as already discussed, the training of students in both debating and written composition retains the generative focus of traditional Western rhetoric. Secondly, there is a serious argument to be made for the generative nature of much rhetorical criticism of the past 100 years. So, while the teachers of composition and forensics guide or instruct their pupils in the creation of persuasive communication, their own research is usually focused on rhetorically reading chosen collections of the myriad artefacts and discourses that our societies have historically produced (or are in the process of producing). Yet these readings often exhibit (and are the conduit for) the rhetorical scholar’s skill and mastery of the persuasive strategies of the rhetorical discipline, strategies which are designed to win over a specialised audience of their peers, reviewers, and tenure committees. In this sense, though, all academic discourse, whether penned by rhetorical scholars or not, must engage in the particular rhetorical structures that construct it, and this is something that I will turn to in more depth when I discuss the ‘rhetorical turn’. Before I do so, however, it is worth briefly examining the origins of twentieth-century rhetorical analysis.

Neo-Aristotelianism

The publication in 1925 of Herbert Wichelns’ essay ‘The Literary Criticism of Oratory’ marks the clear birth of rhetorical criticism. Wichelns sought to make a convincing case for the critical study of oratory, while at the same time strategically differentiating rhetorical criticism from the literary criticism that was dominant throughout departments of English language and literature. In this sense, Wichelns’ essay not only kickstarted the practice of rhetorical criticism but also aided in the establishment of Speech (and later Communication) as viable academic departments in North American universities (Foss, 2004). In seeking to draw the bounds of rhetorical criticism, Wichelns emphasised the “practical nature of the rhetorical art: It was concerned, he wrote, not with permanence or beauty but with effect” (Zarefsky, 2006, p. 383). The critical study of oratory should therefore attempt to uncover the elements that drove that effect. In drawing up his influential early list of these elements, Wichelns went straight back to Aristotle and directed his readers to explore the speaker’s background, the nature of the particular audience (their background and expectations), the types of proof utilised by the speaker, the topics that the speaker made reference to, the arrangement and delivery of the speech, the style adopted by the speaker, and all the other major variables of the Aristotelian conception of rhetoric. Wichelns provided a template, then, a “magisterial method” (King, 2006, p. 365), for all those who wished to align themselves with this new, practical, civically oriented critical focus and disciplinary opportunity. It was a template grounded in worthy Classical precedent but designed to be applied to the study of effective public address—an incarnation of rhetorical scholarship which would be able to engage fruitfully with the recent political history of the United Sates as well as the immediate political environment that was beginning to be dominated by the power of radio.

So successful was Wichelns’ essay that, by the 1960s, as one US rhetorical scholar puts it, “for forty years, the method had been viewed as our final declaration of independence from the other language arts, and it had provided a sense of disciplinary unity and common enterprise for the discipline” (King, 2006, p. 366). Yet, success had also engendered stagnation. While Wichelns had originally underlined the critical component in his analysis of oratory, many who took up his call began to focus on the (often highly specious) measurement of effect rather than the critical exploration of the elements leading to it (Zarefsky, 2006). Because the method was designed to examine public address, scholars generally ignored the vast amount of written discourse around the topic areas they investigated. Their focus was exceedingly narrow—generally historical speeches made by eminent (white) men. As Foss (2004) points out, if a scholar has to study the details of a speaker’s life and background, as well as the nature of the audience for a particular speech, then it is likely that such information would have been archived only for famous people, those thought worthy of such attention by the arbiters of their time. Rhetorical criticism thus took on a monocultural focus that would inevitably restrict its evolution. Dissatisfaction with the neo-Aristotelian approach of rhetorical criticism gathered force and variety through the 1960s and eventually led to a concerted tearing away of its methodological strait-jacket and the flourishing of the discipline across a number of different approaches.

The Break with Neo-Aristotelianism

In the same way that Wichelns’ essay had provided the catalyst for the formation of the neo-Aristotelian approach of rhetorical criticism, so another work crystallised the dissatisfactions and suspicions regarding what the field had become and sounded the clarion call for an explosion of new directions. Black’s (1965) Rhetorical Criticism (dedicated to his former teacher Wichelns) sought to rescue the discipline from its moribund and increasingly irrelevant state, calling for it to shake off the strictures of the Aristotelian paradigm and vastly broaden its scope and concerns. A way of thinking about public persuasion that was rooted in the concerns and ideologies, let alone the social and political institutions, of ancient Athens and Rome was necessarily inappropriate for the sophisticated, critical investigation of contemporary public discourse. More importantly, Black argued against the neo-Aristotelian focus on a single piece of public address and the way that its immediate audience had received it. Rather, he wished to investigate the “universe” of large rhetorical discourses, assuming “the single discourse to be part of a historic process of argument [… that …] has never really ended, but has instead passed into new phases” (p. 177). He demonstrated how investigations into the “cluster of opinions” (p. 168) held by audiences and how they interact with the “argumentative synthesis” (p. 173) to be found in suasive discourse are able to uncover the reasons for shifting identifications between rhetor and audience, at the same time making the benefit of expanding the arena of rhetorical criticism out from single instances of public address to considerations of all forms of public discourse (whether spoken or written). Black’s (1965) text also argued forcefully against the emphasis upon rational appeals that had tended to suffuse the neo-Aristotelian programme and which had thus left it weak in effectively critiquing persuasion attempts based on emotional or ‘irrational’ rhetorical strategies.

Once the cracks had begun to appear in the edifice of traditional rhetorical criticism, it was not long before it began to crumble. While neo-Aristotelianism would remain dominant in the teaching of rhetorical criticism for some time to come, by the early 1970s scholarship in the area had clearly begun to abandon it, embracing instead a plurality of approaches such as (Burke-inspired) cluster criticism, genre criticism, feminist criticism, narrative criticism, metaphor criticism, and (again, Burke-inspired) Pentadic criticism (Foss, 2004). Slowly, these differing approaches have become a collection of “tools for listening to discourses in specific ways” (Condit, 2006, p. 370). The contemporary landscape of rhetorical criticism offers a wonderful richness of investigative stances that are turned towards such diverse discourses as the version history of the Internationale (Cloud and Feyh, 2015), Soviet-era posters (Haskins and Zappen, 2010), late-colonial New Spain casta paintings (Olson, 2009), and Mia and Ronan Farrow’s 2014 Twitter campaign against Woody Allen (Salek, 2016). In stark contrast to the established, historically mainstream public speeches that were the subject of neo-Aristotelian analyses, such explorations apply their various methodologies to uncovering rhetorics which might suppress or express (or perhaps both) subaltern voices, the Other, or hitherto elided perspectives. In other words, there has been a fundamental re-imagining of what constitutes civic discourse.

Outside of the Speech and Communication departments, however, there has also been a significant re-imagining of rhetoric in the last quarter of the twentieth century, and it is to this that I will turn in the final part of my review of the history of Western rhetoric.

The Rhetorical Turn

The rhetorical turn is a phrase that springs from Richard Rorty’s address to the 1984 Iowa Symposium on the Rhetoric of the Human Sciences and was coined to distinguish the work of the assembled scholars from the two preceding movements (the linguistic turn and the interpretive turn) that had attempted to “reconceive inquiry in the human sciences” (Simons, 1990a, p. vii). What distinguishes the rhetorical turn, or more properly, the rhetoric of inquiry, from earlier attempts to reframe the practice and philosophy of science, is that “it rejects the notion that there can be a single and autonomous set of rules for inquiry—rules standing apart from actual practices […] it differs from other postmodern accounts of science in appreciating the importance of rhetoric—the quality of speaking and writing, the interplay of media and messages, the judgement of evidence and arguments” (Nelson et al., 1987, p. ix). In other words, the way that scientists inquire about the world is inextricably bound up with the way that they talk and write about it. The Iowa Symposium gathered a large collection of scholars from a wide variety of disciplines to talk about the significance of rhetoric in the theory and practice of biology, psychology, mathematics, economics, political science, legal studies, and history, as well as broadly considering its place in the social and ‘hard’ sciences.

While not originating the rhetorical turn, the Iowa Symposium was an opportunity to gather together scholars who had already been applying a rhetorical perspective to their own disciplines in order to help outline the broader case for a rhetoric of inquiry that might hold their work together in a ‘movement’. Simons (1990b) argues that the rhetorical turn is a consequence of general epistemological uncertainty in an age “in which the philosophical moorings of inquiry have been found none too secure” (p. 2). It has become clear, he continues, that “what gets called fact or logic is symbolically mediated if not symbolically (i.e. socially) constructed” (ibid.). The authors represented at the Iowa Symposium (and the follow-up conference at Temple University two years later) all share this approach to their respective disciplines. They focus upon the ways in which particular terminologies inside disciplines become proposed, accepted, adopted, and then treated as inviolable, limiting the search for knowledge and invention that a discipline might otherwise be founded upon. They also look at the way in which disciplinary discourses can be used to control debate within the field and determine what questions get asked and how they get investigated. There is also much concern with the way in which the mantle of science is used to guarantee certainty and authority when these might not be warranted. So, Davis and Hersh (1987) explore the nature of rhetorical mathematics, which they distinguish from either pure or applied mathematics by noting that “no practical results issue from rhetorical mathematics—except publications, reports, and grant proposals” (p. 55). In other words, what Davis and Hirsh focus on with this term is the use of mathematics to rhetorically afford a sense of scientific certainty and seriousness to otherwise vague, ambiguous, or uncertain ideas. The patina of mathematics might be used in psychology, sociology, economics and “other branches of the so-called behavioural sciences” (p. 57) in order to produce superficially impressive models that rely more upon the “high prestige accorded to mathematics by twentieth-century North America” and “academic gamesmanship” (p. 58) than they do any real mathematical understanding. Yet, rather than simply pointing at the disciplinary Others beyond their field’s boundaries, Davis and Hirsh also examine the rhetoric within mathematics. They note initially that the truth of mathematics is, of course, “considered to be established by means which are the antithesis of rhetoric” (p. 59), namely, the careful (mathematically) logical steps that proceed from hypothesis to conclusion. This view of how mathematics is done is, they argue, “absolutely false” (p. 61). A published mathematics paper will only ever present a part of the evidence that has convinced the editors to stand behind it. There is much that is deemed “routine” or “inessential” and so is left out of the actual paper, forming an “unstated background” which only certain readers will be able to supply. Additionally, as all formal proofs are necessarily incomplete, it needs an exceptionally high familiarity with a particular specialism to be able to understand when any particular incomplete proof will be “convincing and acceptable to qualified professionals” (ibid.). Davis and Hirsh then go on to examine the weaknesses of the refereeing and editorial process which tend to naturally favour established methods and authors. Continuing on to consider the treatment of a paper after publication, the authors then outline the way in which the (really quite small) community of discourse can be blind to major logical flaws in well-received mathematical treatise. In conclusion, they say, mathematical argument is “a human interchange based on shared meanings, not all of which are verbal or formulaic” (p. 67) and our confidence in its conclusions is not “fundamentally different in kind form our confidence in our judgement of the realities of ordinary daily life” (p. 68).

I have described the outline of Davis and Hirsh’s (1987) presentation at the Iowa Symposium in some detail because it represents, perhaps, the epitome of much work included under the banner of the rhetoric of inquiry. It takes a discipline which outsiders have a deep respect for in terms of its objectivity and rationality and then proceeds to undermine the case for that objectivity and rationality, exposing these judgements as part of a myth around the discipline that outsiders have fallen prey to and which they might even have utilised in a cargo-cult manner in their own work. So, Campbell (1987) introduces us to the tremendous use of persuasive language and rhetorical strategies in Charles Darwin’s work, designed to accommodate his message “to the professional and lay audiences whose support was necessary for his acceptance” (p. 69) and an understanding of which may still serve as a “bridge uniting science and culture” (p. 84). Rosaldo (1987) explains the disciplinary rhetoric of anthropology which seeks to imbue with objectivity a very particular form of “distanced normalizing discourse” (p. 105) that is in many senses as far from the lived experience of the ethnographic narrator (let alone her subjects) as one might get, yet is signalled by the discipline as “the one and only legitimate form for telling the literal truth about other people’s lifeways” (p. 106). Bazerman (1987) examines the ways in which the APA Publication Manual “embeds rhetorical assumptions” (p. 125) about what it is to do science, arguing that “in adopting a scientific style of communication, the humans sciences neither escape rhetoric nor eliminate the possibility of rhetorical choice” (ibid.). And a final example in a very rich line-up might be Klamer’s (1987) essay examining “economics as an art of persuasion” (p. 164), in particular looking at the “metaphorical quality of economic discourse” (p. 180) in order to argue a case for economists to be “more modest in their pretensions concerning economics as a discipline and more uncomfortable with economics as an intellectual discourse” (p. 181–2).

The rhetorical nature of economics is something that has been heavily investigated by McCloskey (1983, 1985, 1995), and her work has obvious ramifications for marketing, given that the discipline is often keen to point to its apparent roots in economics as a way of underlining its ‘scientific’ and rational status. McCloskey is not interested in simply proving that economics is ‘not scientific’. Such a claim would make little sense, anyway, if one recognises that science (good, useful, healthy science) is constructed from metaphors and persuasive discourse much of the time. Rather, her argument is that economists would be capable of so much more if they were more consistently reflexive about the language that they did their economics in—“the temper of argument among economists would improve if they recognised on what grounds they were arguing” (1983, p. 482), and they will then “find it less easy to dismiss contrary arguments on merely methodological grounds” (ibid.). Economists, McCloskey contends, “claim to be arguing on grounds of certain limited matters of statistical inference, on grounds of positive economics, operationalism, behaviorism, and other positivistic enthusiasms of the 1930s and 1940s”, yet in their “actual scientific work they argue about the aptness of economic metaphors, the relevance of historical precedents, the persuasiveness of introspections, the power of authority, the charm of symmetry, the claims of morality” (ibid.). Her careful uncoverings of the myriad rhetorical gambits common in everyday economic science as well as in the hallowed tomes of the greats is motivated by the desire to improve a discipline she values so highly—a creative, generative, healing motivation.

McCloskey’s lessons are central to the way in which I will be approaching the exploration of the rhetorical nature of marketing, a discipline which has been riven by profound scholarly disagreements around its ‘scientific’ status and its relationship with scientific ‘truth’.

While the ‘rhetorical turn’ has certainly produced a significant and varie-gated body of work covering the hard and social sciences, the extent of its influence on the academic discipline of marketing has so far been comparatively small. The next chapter reviews the various ways in which marketing scholars have engaged with the rhetorical tradition

Note

1. Certainly, the use of rhetorical training in the vernacular European languages was not something that was entirely the result of the Protestant Reformation. For example, Mack (2013) includes an overview of the way in which discussions of rhetoric were included in sixteenth-century ‘courtesy books’, manuals which sought to instruct the reader in polite conversation and the manners of a courtier and which were usually published in the vernacular (vide Casiglione’s The Book of the Courtier). This is to say nothing of the native rhetorical traditions of day-today conversational gambits, oral storytelling, folk traditions of public address, etc.

References

Anonymous (trans. H. Caplan). (1954). Rhetorica ad Herennium. London: Loeb Classical Library.

Aristotle (trans. H. C. Lawson-Tancred). (1991). The Art of Rhetoric. London: Penguin Books.

Banet-Weiser, S. (2012). AuthenticTM: The Politics of Ambivalence in a Brand Culture. New York: New York University Press.

Barker, H., and Taylor, Y. (2007). Faking It: The Quest for Authenticity in Popular Music. London: W. W. Norton & Company.

Bazerman, C. (1987). Codifying the Social Scientific Style: The APA Publication Manual as a Behaviorist Rhetoric. In J. Nelson, A. Megill, and D. McCloskey (Eds.), The Rhetoric of the Human Sciences: Language and Argument in Scholarship and Public Affairs. Madison: University of Wisconsin Press, 125–144.

Black, E. (1965). Rhetorical Criticism: A Study in Method. New York: Macmillan.

Burke, K. (1969). A Rhetoric of Motives. Berkeley, CA: University of California Press.

Campbell, J. (1987). Charles Darwin: Rhetorician of Science. In J. Nelson, A. Megill, and D. McCloskey (Eds.), The Rhetoric of the Human Sciences: Language and Argument in Scholarship and Public Affairs. Madison: University of Wisconsin Press, 69–86.

Carruthers, M. (2008). The Book of Memory: A Study of Memory in Medieval Culture. Cambridge: Cambridge University Press.

Chomsky, N. (2012). How the World Works. London: Hamish Hamilton.

Cloud, D., and Feyh, K. (2015). Reason in Revolt: Emotional Fidelity and Working Class Standpoint in the ‘Internationale’. Rhetoric Society Quarterly, 45(4), 300–323.

Condit, C. M. (2006). Contemporary Rhetorical Criticism: Diverse Bodies Learning New Languages. Rhetoric Review, 25(4), 368–373.

Conley, T. (1990). Rhetoric in the European Tradition. White Plains, NY: Longman.

Corey, D. (2015). The Sophists in Plato’s Dialogues. Albany, NY: State University of New York Press.

Critser, G. (2003). Fat Land: How Americans Became the Fattest People in the World. London: Penguin.

Davis, P., and Hersh, R. (1987). Rhetoric and Mathematics. In J. Nelson, A. Megill, and D. McCloskey (Eds.), The Rhetoric of the Human Sciences: Language and Argument in Scholarship and Public Affairs. Madison: University of Wisconsin Press, 53–68.

de Romilly, J. (1975). Magic and Rhetoric in Ancient Greece. Cambridge, MA: Harvard University Press.

Ewen, S. (1996). PR! A Social History of Spin. New York: Basic Books.

Foss, S. (2004). Rhetorical Criticism: Exploration and Practice. Long Grove, IL: Waveland Press.

Foss, S., Foss, K., and Trapp, R. (2002). Contemporary Perspectives on Rhetoric. Long Grove, IL: Waveland Press.

Gaines, R. (2000). Aristotle’s Rhetoric and the Contemporary Arts of Practical Discourse. In A. Gross and A. Walzer (Eds.), Rereading Aristotle’s Rhetoric. Carbondale: Southern Illinois University Press.

Gilmore, J., and Pine, B. (2007). Authenticity: What Consumers Really Want. Boston: Harvard Business School Press.

Haskins, E., and Zappen, J. (2010). Totalitarian Visual ‘Monologue’: Reading Soviet Posters With Bakhtin. Rhetoric Society Quarterly, 40(4), 326–359.

Kennedy, G. (1994). A New History of Classical Rhetoric. Princeton, NJ: Princeton University Press.

King, A. (2006). The State of Rhetorical Criticism. Rhetoric Review, 25(4), 365–369.

Kinneavy, J., and Eskin, C. (2000). Kairos in Aristotle’s Rhetoric. Written Communication, 17(3), 432–444.

Klamer, A. (1987). As If Economists and Their Subject Were Rational. In J. Nelson, A. Megill, and D. McCloskey (Eds.), The Rhetoric of the Human Sciences: Language and Argument in Scholarship and Public Affairs. Madison: University of Wisconsin Press, 163–183.

Klein, N. (2009). No Logo. New York: Picador.

Lakoff, G., and Johnson, M. (2003). Metaphors We Live By. London: University of Chicago Press.

Mack, P. (2013). A History of Renaissance Rhetoric 1380–1620. Oxford: Oxford University Press.

Malkan, S. (2007). Not Just a Pretty Face: The Ugly Side of the Beauty Industry. Gabriola Island, Canada: New Society Publishers.

McCloskey, D. (1983). The Rhetoric of Economics. Journal of Economic Literature, 21(2), 481–517.

McCloskey, D. (1985). The Rhetoric of Economics. Madison: University of Wisconsin Press.

McCloskey, D. (1995). Metaphors Economists Live By. Social Research, 62(2), 215–237.

Moss, M. (2013). Salt, Sugar, Fat: How the Food Giants Hooked Us. London: WH Allen.

Murphy, J., Katula, R., and Hoppmann, M. (2014). A Synoptic History of Classical Rhetoric. London: Routledge.

Nelson, J., Megill, A., and McCloskey, D. (Eds.). (1987). The Rhetoric of the Human Sciences: Language and Argument in Scholarship and Public Affairs. Madison: University of Wisconsin Press.

Olick, J., and Robbins, J. (1998). Social Memory Studies: From ‘Collective Memory’ to the Historical Sociology of Mnemonic Practices. Annual Review of Sociology, 24, 105–140.

Olson, C. (2009). Casta Painting and the Rhetorical Body. Rhetoric Society Quarterly, 39(4), 307–330.

Richards, I. A. (1924). Principles of Literary Criticism. London: Routledge and Kegan Paul.

Richards, I. A. (1965). The Philosophy of Rhetoric. Oxford: Oxford University Press.

Rosaldo, R. (1987). Where Objectivity Lies: The Rhetoric of Anthropology. In J. Nelson, A. Megill, and D. McCloskey (Eds.), The Rhetoric of the Human Sciences: Language and Argument in Scholarship and Public Affairs. Madison: University of Wisconsin Press, 87–110.

Salek, T. (2016). The Rhetorical Form of Mia and Ronan Farrow’s 2014 Online Firestorm Against #WOODYALLEN. Communication, Culture & Critique, 9(3), 477–494.

Schlosser, E. (2002). Fast Food Nation: What the All-American Meal Is Doing to the World. London: Penguin.

Simons, H. (Ed.). (1990a). The Rhetorical Turn: Invention and Persuasion in the Conduct of Inquiry. Chicago: University of Chicago Press.

Simons, H. (1990b). The Rhetoric of Inquiry as an Intellectual Movement. In H. Simons (Ed.), The Rhetorical Turn: Invention and Persuasion in the Conduct of Inquiry. Chicago: University of Chicago Press, 1–31.

Sipiora, P. (2002). Introduction: The Ancient Concept of Kairos. In P. Sipiora and J. Baumlin (Eds.), Rhetoric and Kairos: Essays in History, Theory, and Praxis. Albany, NY: State University of New York Press, 1–22.

Sloane, T. O. (2013). From Elocution to New Criticism: An Episode in the History of Rhetoric. Rhetorica: A Journal of the History of Rhetoric, 31(3), 297–330.

Smith, A. (2001). (ed. J. C. Bryce). Lectures on Rhetoric and Belles Lettres. Oxford: Clarendon Press.

Smith, C. (2003). Rhetoric and Human Consciousness: A History. Prospect Heights, IL: Waveland Press.

Stark, R. (2009). Rhetoric, Science, and Magic in Seventeenth-Century England. Washington, DC: Catholic University of America Press.

Tindale, C. (2004). Rhetorical Argumentation: Principles of Theory and Practice. London: Sage.

Tindale, C. (2010). Reason’s Dark Champions: Constructive Strategies of Sophistic Argument. Columbia, SC: University of South Carolina Press.

Vickers, B. (1999). In Defence of Rhetoric. Oxford: Clarendon Press.

Yates, F. (2001). The Art of Memory. Chicago: University of Chicago Press.

Zarefsky, D. (2006). Reflections on Rhetorical Criticism. Rhetoric Review, 25(4), 383–387.

..................Content has been hidden....................

You can't read the all page of ebook, please click here login for view all page.
Reset
18.222.184.200