List of Tables
Table 1.1
Organization Culture Assessment Instrument Adapted from Cameron/Quinn
Table 2.1
Comparison of Critical Characteristics for Three Types of Change
Table 2.2
Rule of Thumb to Select the Type of Change
Table 3.1
Twenty-Six Foundational Elements Represented Under the CAP Model Framework
Table 4.1
More Time to Care Vision and Guiding Principles Developed at Hospital Heal
Table 7.1
Example of a Template for Mapping Current and Future State Job Responsibilities
Table 7.2
Mapping Current and Future State Job Responsibilities at Hospital Heal
Table 12.1
Template Used at Hospital Heal for Developing Performance Scorecards
Table 12.2
Standard Work Process for Developing Annual Report Card for Hospital Heal
Table 13.1
Example of Filters Under Benefit and Effort
Table 13.2
Example of Filters and Their Operational Definitions for Project Evaluation
Table 13.3
Example of Poor Organizational Focus: 10 Filters with Equal Weights
Table 14.1
Project Prioritization Template
Table 14.2
Project Prioritization Template Implemented at Hospital Heal
Table 15.1
Roles and Responsibilities of a Project Team at Hospital Heal
Table 16.1
Guiding Principles and Sustenance Elements Implemented at Hospital Heal
Table 16.2
Patient and Family–Partnered Care Practices Supported by Their Respective Guiding Principles
Table 17.1
Template to Develop a Communication Plan
Table 20.1
Business Excellence Training Plan for Engaging Employees at Hospital Heal
Table 20.2
Six Sigma’s Breakthrough Equation: Output (Y) Is a Function of Input Variables (X’s)
Table 20.3
Six Sigma Roadmap to Process Improvement
Table 20.4
Impact of Lean Application in Healthcare
Table 20.5
Eight Types of Waste Explained Using the Acronym “DOWNTIME”
Table 20.6
Project Charter Template
Table 20.7
Example of Creating a Problem Statement for Readmission of Patients
Table 20.8
Identifying Stakeholders Using SIPOC
Table 20.9
Creative Use of SIPOC Tool for Understanding the Big Picture
Table 20.10
Data Collection Methods
Table 20.11
Collaboration Request Template Used as a Service Level Agreement (SLA)
Table 20.12
Activities in a Rapid Improvement Event (REI)
Table 23.1
Activities During Each Stage of the Tollgate Review Process
Table 24.1
Standard Work for Adoption of Management System Elements
Table 24.2
Roadmap for the More Time to Care Journey at Hospital Heal
Table 25.1
Example of the Deep Dive Selection Survey at Hospital Heal
Table 25.2
Rule of Thumb to Select a Pilot Area
Table 26.1
Dr. Marshall Goldsmith’s Mojo Scorecard
Table 26.2
Example of Individual Performance Measures for Leaders at Hospital Heal
Table F1.1
Twenty Behavioral Capabilities of Leaders Identified in the LEADS Framework
