Acknowledgments

Thank you to Lisa, Nicholas, and William. Without your support, this book would not have been possible.

Robert, Rita, and the rest of the Apress staff have made writing this book a wonderful experience. Thank you for your professionalism, encouragement, and support throughout the publication process.

Thank you to David for bringing your experience, professionalism and enthusiasm to the project. The book is much better thanks to your ideas, encouragement, and direct contributions.

Finally, thank you to my coworkers, bosses, and subordinates. Each of you has taught me something during my working career. I hope I have reflected the lessons you taught me fairly and accurately in this book.