Chapter 3. Initial Market Research Using Google

Now that you are familiar with the range of Google operators to refine your searches, it’s time to put the knowledge into practice in the real world. It’s also a good time to delve a little deeper into the essential features of the Google interface.

In this chapter, we’ll apply some interesting Google tactics to search for information about the food industry. Then I’ll explain the essential features of the Google user interface—the virtual place where you spend most of your time interacting with Google—and apply those to our search example as well.

A Search for Market Research in the Food Industry

Let’s imagine that your task is to find market research on the food industry. Specifically, you are looking for details on frozen vegetable consumption within the United States—including consumer demographics, the size of the market in dollars, and so on. You are writing a business plan for the potential launch of a line of frozen organic peas.

Your strategy is to drill down into the results with a refined search query.

You might try a search on market research to start your quest, just to see what Google suggests and recommends as query refinements. However, that’s typically going to be far too generic a query for a direct search. Market research food industry is better, but still there’s a lot of noise in the search results to sift through.

A search for market research frozen vegetables would be better still, but not as laser-focused as it could be. Let’s try it regardless, just for fun.

That search yields, first off, a page from marketresearch.com listing research reports, and the last one listed is called “Food Markets in Review: Frozen Vegetables,” published this year. Sounds promising!

But after clicking through, we find that the report costs $195. I forgot to mention that your budget is $5. Thus, buying this report is out of the question.

So let’s do a quick check to see if a PDF of the report is floating around somewhere on the Net free for us to download. No such luck: a search for the title “food markets in review: frozen vegetables” filetype:pdf only yields an excerpt of the report: the three-page Table of Contents.

Let’s further narrow our search by wrapping the phrases in quotes—“market research” and “frozen vegetables”—and by restricting matches to PDF documents, since those are likely to offer meaty reports with lots of factual information.

So our new search becomes “market research” “frozen vegetables” filetype:pdf, and we hit pay dirt: search result no. 5 is a 15-page report called “The Demand for Organic Agriculture: A Study of the Frozen Pea Market.”

Once we examine the document, however, we find it a bit dated. It refers primarily to data from the 1990s. So we can further refine the search to include mentions of 2009 or 2010 or 2011, which could be done as follows: “market research” “frozen vegetables” filetype:pdf 2009..2011.

Unfortunately, many of the top search results returned are from other countries, such as France and China, whereas we’re only concerned with the United States. Because the United States can be referred to in so many ways, we could append to our query these different forms as a group of OR statements at the end. Thus, the query would look like “market research” “frozen vegetables” filetype:pdf 2009..2011 u.s. | u.s.a. | usa | united states | america.

However, I have a better idea. Rather than listing geographical names, we could include the names of two prominent competitors in the U.S. market.

Thus, our search becomes “market research” “frozen vegetables” filetype:pdf 2009..2011 “birds eye” “green giant”—and we get a solitary result back. And, thankfully, it’s a good one. It includes a chart and graph with a few years of annual sales figures by frozen vegetable/fruit manufacturers, along with some future projections.

More Searching

Let’s continue looking for stats, but take a different tack entirely. We’ll use the tilde operator to capture synonyms as well, because the documents we’re looking for could be referring to frozen food, or frozen foods, or frozen meals, or frozen vegetables, or frozen peas, and so on.

Thus, a query of “frozen ~vegetables | ~food” “annual sales” 2009..2011 should do the trick. And it does! It yields a fantastic document in the top search result. That document delivers a range of statistics from the American Frozen Food Institute, including frozen vegetable sales broken down by type of vegetable; it also offers some interesting consumer information, such as this nugget: on an average trip to the supermarket, 94% of shoppers purchase frozen food sometimes, with 30% always buying frozen food.

Phew. Job well done, and it didn’t require sifting through hundreds of irrelevant search results.

We got some good results in this hypothetical exercise. Yet, right at our fingertips, there would have been more that we could have extracted had we utilized some of the functions built into the Google user interface. Maximizing what you get out of the Google search results requires that you master this range of functionality.

Let’s take a closer look, then we’ll wrap up by applying what we’ve learned about these functions to our hypothetical quest.

Alternative Date Range and Sorting Method

An alternative to the .. operator is available through Google’s advanced search options, which include searching and sorting by date. Just click the “More search tools” to the left of the search results for a list of advanced options, then click any of the predefined time ranges, or define your own. Once you’ve done that, you can sort the result set by relevance to the search term, or by date from newest to oldest. The time spans that Google provides are for the past day, two days, week, month, and year.

The most recent results will show up if you select the Latest option. The SERP associated with Latest will be updated in real time as new results show up for that search query.

Finding Documents People Thought Weren’t Public

If you’re feeling particularly nosy, if you’ve got industrial espionage in mind, or if you just want to get some ideas on how to craft documents that are not typically available, you can make creative use of the filetype: operator. Try these if you’re looking for confidential business plans:

confidential business plan filetype:pdf
confidential business plan -template filetype:doc

Forrester Research typically sells its research reports. Once someone has gotten their hands on one of Forrester’s PDFs, though, it might find its way to the Web by accident. Two somewhat uncommon words that have tended to appear in Forrester reports are grapevine and endnotes. Try searching for those words, plus whatever your search term is, and use the filetype: operator to narrow down the results to just PDFs; you just might be able to get a relevant Forrester report for free.

Just enter this following query to obtain Forrester reports on a range of topics:

forrester research grapevine endnotes filetype:pdf

Key Features of the Google User Interface

It’s surprising how many useful features are tucked into such a simplistically elegant interface as Google’s. Making the most out of Google is as much about knowing the nuances of this interface as it is about mastering Google’s query operators.

Figure 3-1 shows what’s in the standard web search page if you have not customized it or logged into a Google account (the numbers correspond with the list below the graphic, and are explained in greater detail later in this chapter).

The default Google search page
Figure 3-1. The default Google search page
  1. I’m Feeling Lucky: Takes you directly to the first search result

  2. Images: Takes you to Google Images, where you can search for photos and illustrations

  3. Videos: Takes you to Google Videos, where you can view and search for video clips

  4. Maps: Takes you to Google Maps, where you can search geographically, confining the results to a specified location, and get search results back that are pinpointed on a street map or satellite map

  5. News: Takes you to Google News, featuring news articles in a variety of categories. Will take you directly to relevant search results for recent news items if you enter a query first

  6. Shopping: Takes you to the Google Product Search page, where you can search online retailers and catalogs

  7. Gmail: Free web-based email with gigabytes of free email storage

  8. More: Offers access to Google’s many other sites and features, such as Google Books, Google Blog Search, the Google Chrome browser, and much more

  9. Search Settings: Change the number of search results displayed per page, use Google’s language tools, access advanced search options, and other search settings

  10. Sign in: Lets you create or log in to a Google account for more personalization of Google features and services

  11. Change background image: Allows you to choose a background image for your Google home page

  12. Voice search: If you are using the Google Chrome or Chromium browser and have a microphone connected and properly configured, you can use this feature to speak your search query in simple terms

Figure 3-2 shows the Google search results page, affectionately referred to as the “SERP” (an acronym for “search engine result page”) by those in the search industry. Once again, the numbers correspond to the interface features in the list.

The Google search result page
Figure 3-2. The Google search result page
  1. Spelling corrections: Google automatically suggests more popular/likely spellings

  2. Cached: A previously archived version of the web page listed in the Google search results

  3. More Results: Additional matches from the same site

  4. Quick View and View as HTML: Allows quick and easy viewing of non-HTML documents, viewable within your web browser

  5. +1: Vote for this result if you feel it’s particularly relevant to your search

  6. Ads: Advertisers bid to be positioned here, and pay per click

  7. Tools and filters: This section provides a wide variety of ways to expand or refine your search, as well as some useful sorting options. The available options will change quite a bit depending on what type of query you ran

  8. Instant previews: The magnifying glass icon next to HTML search results will toggle thumbnail views for each result

Depending on what you searched for, sometimes you may also see results from Google News, Google Maps, Google Product Search, Google Blog Search, or Google Books embedded within the Google search results page.

Now let’s take a more in-depth look at the default Google search and search results pages.

I’m Feeling Lucky

This is the button on the Google home page to bypass the Google search results page and jump straight to the first search result. This is particularly useful if you are confident that the first search result will be the right one.

For example, a search for toyota will undoubtedly yield Toyota’s home page as the first result; so, if that’s where you want to go, you might as well use the I’m Feeling Lucky button.

While the I’m Feeling Lucky button is still present on the static Google homepage, Google Instant puts it in the drop-down list from the search field. To access it, just use your mouse or arrow keys to highlight an item in the Google Instant list of suggested terms, and you’ll notice I’m Feeling Lucky on the right side of the highlighted field.

Images

This link will take you to the Google Images search engine, which searches millions of images on the Web, including photos, illustrations, buttons, and clipart. If you click the Images link from the Google homepage, you’ll go to the image search homepage instead. If you are on a search result page when you click Images, your search query will be re-executed for an image search.

Videos

This specialized search engine puts countless video files at your fingertips, including TV shows, movies, music videos, documentaries, video blogs, training videos, and much more. Some videos require payment to watch. Note that Google has discontinued the ability to upload your own videos here, but you can still share your own videos with their popular YouTube service (discussed in YouTube).

Maps

This is a great tool if you need to find local businesses or services in the United States, Canada, and many cities abroad, or if you want to geographically explore a region. It’s especially handy when you’re looking for restaurants within walking distance. Search using location names such as toronto, addresses such as 931 e. main st, madison, wi, type of business such as pizza, or a combination of the above such as hotels near lax. And you can get driving directions, lax to 92780 for instance. You can even conduct keyword searches that are restricted to the map region displayed on your screen. Google returns phonebook listings with associated web pages on the left and, on the right, the top results are all pinpointed on the map.

The map interface allows you to toggle between street maps, satellite images, and hybrid views of both. In addition, many areas are also available in a panoramic Street View mode with photos taken from a specially equipped vehicle. You can also smoothly pan around and zoom without the slow reloading of pages that you get with other mapping services like MapQuest.

News

This link will take you to the Google News service, which shows a range of top headlines and stories in a variety of categories. From there, you can also query the Google News archives, which will search countless news sources worldwide, including newswires, magazines, newspapers, and academic journals. The Google News index is updated continuously, but only includes stories from the past 30 days. For older stories, search the Google News Archive directly at http://news.google.com/archivesearch.

If you are already on a web search result page, click the News link at the top of the page to jump directly to Google News search results. Sometimes Google News results are embedded automatically in the main Google search results, depending on the search query used.

Looking for news related to a certain topic or event? Use the related: operator to see what Google thinks are relevant stories.

Shopping

This link will take you to Google Product Search, formerly known as Froogle, which includes products for sale across online catalog sites across the Web. Sometimes, Google Product Search results are embedded automatically in the main Google search results, depending on the search query used.

Gmail

Gmail is Google’s web-based email service, which offers users gigabytes of storage absolutely free. POP and IMAP protocols are both supported too. It also has an additional social networking service called Google Buzz, with many features similar to Facebook and Twitter. Google Buzz allows you to broadcast messages and share links and content with selected groups of followers, follow other users, update your location and more.

More

This dropdown list will take you to Google’s many other sites and services, such as YouTube, Google Labs, and Google Finance. We will explore many of these services later in this book.

Search Settings (Preferences)

This is the place to change the number of results displayed on search results pages, as well as other settings like your preferred language for search results. Or, if you just want to change the number displayed for a particular search, you can manually add &num= followed by any number from 1 to 100 (no spaces) at the end of the URL of any Google search results page (you must have Google Instant turned off for this to work). This will limit the results displayed per page to your specified number—for example, 25 search results for the query marketing will be displayed with the following URL:

http://www.google.com/search?q=marketing&num=25

From this screen, you can also turn off Google Instant and personalized search, and erase your web history.

Sign In (Google Accounts)

If you create and sign in to a personalized Google Account, you can take advantage of a wide range of personalization and customization options with many of Google’s services. You’ll need a Google Account to use services like Gmail and iGoogle. You don’t have to be signed in for Google to personalize your search based on searches performed with this browser within the past 180 days, but if you do sign in, your entire search history affects the results, and it won’t be tainted by searches done by others who have used this browser recently.

Voice Search

If you’ve got a microphone connected, turned on, and ready to pick up your voice, you can speak your search terms into the main Google search screen. Unfortunately, heavily accented non-American English will fool the speech-to-text algorithm. Even if you speak clearly, sometimes the right words aren’t detected, or the wrong homonyms are used. And if you try to say anything you couldn’t say in a G-rated movie, Google will replace all but the first letter of the term with asterisks to censor it out.

Change Background Image

If you’re logged into your Google account, you can choose a background image for your Google home page. Google provides a number of images you can use, or you can upload pictures of your own.

Spelling Corrections

Google automatically senses misspellings and offers corrections at the top of the search results. Sometimes the search results will automatically include results for what Google thinks you’re trying to spell. Simply click on Google’s suggested correction to re-execute your search using the correctly spelled word.

Cached

Did you get all excited about a Google result just to find it leads to a File Not Found error, or is the site you’re tying to access temporarily down? Fret no longer. Simply click on the Cached link next to the search result you want, and Google will retrieve the version of the document it downloaded and stored the last time its spider visited the page.

The cached feature is also handy because it will highlight on the page the keywords that you were looking for. Google even specifies in the top right corner of the page when it retrieved that page. Note that sometimes, at the top of the cached page, Google will display “these words only appear in links to this page.” This happens because Google associates the underlined text of hyperlinks with the page that is being linked to.

If you need a cached page to load more quickly, or on a mobile device with limited screen space, append the &strip=1 parameter to your Google cache URL, which will strip the images from the page, or simply click on the link on the cached page that says “Text-only version.”

More Results

The Show More Results link sometimes appears under a search result when there are many additional documents from the same site that match your query. Clicking on this link will expand to show some more links from that same site. From there, clicking the Show All Results link at the bottom of the expanded section will conduct another Google search for your query, but the results will be exclusively from the one site.

This is equivalent to adding a site: operator to your query. Note that with More Results and the site: operator, the typical limit of two pages per site in a page of search results does not apply.

Quick View and View as HTML

When a search result is a PDF file, Word document, PowerPoint file, or Excel document, you can click on View as HTML to preview it as text extracted from the document.

+1

This button enables you to vote for relevant results. Google gives some level of consideration to these votes when weighting its search rankings and customizing your results.

Ads

Google advertisers bid against each other to be positioned here and are charged every time someone clicks on a link. The click-through rate in part determines which ads display at the top, in addition to the advertiser’s maximum bid amount. The intention here is that the most relevant ads, according to Google’s users, rise to the top over time.

Tools and Filters

The left side of the basic SERP provides a wide variety of ways to expand or refine your search, as well as some useful sorting options. The top section will show filtering options for different types of content, so you can see results just from Google News, Google Maps, or some of their other most popular types of searches. You’ll also find a search tools section with a variety of options for limiting your search by other criteria like date ranges, or showing local results only. Some other interesting features worth mentioning here are:

Related searches

Shows you popular search terms that other Google users are looking for.

More Search Tools

Provides a range of search refinement options, such as: Sites with images, Related searches, Timeline, Visited pages, Not yet visited, Dictionary, Reading level, Social, Nearby, Translated foreign pages.

The options you see here will change according to the Google search tool you are using. For example, if you search videos, the options will allow you to filter your results by video quality and duration (among other options), while Google News results will include a wide range of selected date ranges and others. Furthermore, even within a standard search from the Google home page, you might see different filtering options and tools for different types of information in your query. For example, searches for barack obama, green bay packers, how to remove grass stains, and best online prices for women’s shoes might all show slightly different options and filters.

Instant Previews

Clicking once on the magnifying glass will invoke Instant Previews, which will allow you to hover over any result to see a thumbnail view of its corresponding web page. This will give you a quick idea of what the page looks like without having to visit it. Instant previews can be handy in a number of unusual situations, such as when you remember visiting a site from a previous search but didn’t bookmark it; you remember what it looked like but can’t remember the URL. It’s also helpful when you have to conserve bandwidth or are on a slow connection and don’t want to take the time to visit each page and wait for it to load.

Other Google Interface Features

The following options are not shown for all search result pages, or are features that you can turn on manually.

Advanced Search

The Advanced Search page (available under the Search Settings icon on the top right) is a useful crutch if you want to refine your search but don’t remember the search operators explained earlier in this guide. Searching within the title, URL, anchor links to the page, etc. are all supported. However, if you can recall the search operators discussed earlier, it’s more efficient to use them from the main Google search box than to turn to Google’s Advanced Search screen. Some of the more interesting options on this page make it easy for you to exclude words from your query, search for specific file types, and even search by usage rights (e.g., filter results to Creative Commons–licensed content).

Language Tools

The Language Tools page (available under the Search Settings icon on the top right) is where you can change your preferred language for the Google interface, translate phrases and pages, and choose the local Google domain for your country. You can also specify a language or languages to which to have search results translated.

The Snippet

The snippet is not really a “feature,” per se—it’s a traditional part of any search result page. The snippet is a block of text that represents your page content in the SERP. It is dynamically generated by Google at the time of the query, and will change depending on the nature of the search, though it is rarely longer than 156 characters. Snippet content is taken from page content (in various places), meta description tags, and sometimes the Open Directory.

Translate This Page

The Translate This Page link only appears in the search results next to documents that are in a foreign language. Bear in mind that machine translation will give a very inexact English version of the document; it’s not always intelligible, but you can usually get the gist of what’s being said on the page. The Google Translate engine also gives you options for translating into other languages.

Preview

The magnifying glass icon to the right of each search result will enable you to see a thumbnail preview of a page without having to visit the link.

Similar Pages

Follow the link in the bottom left of the Preview pane (accessible via the aforementioned magnifying glass icon) to display documents that Google considers similar to the document in the search result by executing a related search on its URL using the related: query operator.

Suggestions

Google’s search box very effectively second-guesses what you are searching for before you finish typing in your search phrase and fills in the rest of the search term for you. In other words, just start typing and, with each keystroke, Google starts suggesting search keywords.

For example, if you type “buy c”, Google lists search terms in what appears to be in order of search popularity, such as buy cds, buy car, buy cars, buy cd, buy computer, etc.

iGoogle

Customize Google’s home page with your city’s weather, your favorite team’s scores, latest messages from your Gmail inbox, past search history, saved bookmarks, late-breaking headlines across numerous news sources and RSS feeds, and more.

Experimental Features

Google is constantly developing new features and services, and it almost never waits for any of them to be “done” before making them available to users. Sometimes Google engineers will push a new feature out into an existing search service without much (if any) warning, test it for a while to see if and how people are using it, then either change or remove it later. Features can appear or disappear in an instant, but actual Google services that the company wants to shut down are phased out for a long period of time before they go totally dark.

Google often makes new services available on an invitation-only basis. If you aren’t extremely well-connected, you might not get an invite to a new service until it goes mainstream.

If a new feature isn’t introduced and activated by default in its services, Google will put it into an experimental area so that users can find it on their own and choose to try it out. Each service has its own “experimental” or “labs” area. For the standard Google web search, that area is here:

http://www.google.com/experimental

At any given time, you may find some interesting and useful features there.

Teasing Out More, Better Data

Let’s now apply some of what we’ve learned about the Google interface to uncover even more material for our hypothetical research mission.

If you recall, we had found an excerpt of “Food Markets in Review: Frozen Vegetables.” Now, by clicking on the Similar link within that search result’s preview, we obtain a helpful list of relevant trade associations and press, such as the Food Marketing Institute, Grocery Manufacturers of America, American Frozen Food Institute, National Food Processors Association, and Prepared Foods magazine. That list could prove useful, so we’ll make a note of those, but for the moment we’ll put the list aside and continue our quest.

Remember that we didn’t find the greatest of results with our market research frozen vegetables query. But perhaps we were too hasty in abandoning that search. Search results no. 4 and 5 didn’t look like what we were after (“Frozen Vegetables in China” and “Research and Markets—Frozen Food”), but the site where they came from, researchandmarkets.com, looked promising.

So, using Google’s More Results function, we further probed that site and found a report titled “US Frozen Vegetable—Research and Markets” as the sixth result, which covers market size, market segmentation, market shares, distribution, socioeconomic data, and forecasts. Unfortunately, the price tag is $240, a little steep for our $5 budget.

We haven’t looked through news stories yet, so let’s give that a go. When we specify a query of competitor “birds eye” and click the News link, we find some articles about Birds Eye, but also a lot of noise—news stories containing the idiomatic expression “bird’s eye view.” So we’ll employ the minus sign (-) operator to eliminate those results, with a query of “birds eye” -view. Google returns an article from the Rochester Business Journal titled “Birds Eye, HMO Promote Healthy Eating,” an article relevant to our research.

Let’s use another method to locate additional relevant news stories. The query “birds eye” -view site:news.yahoo.com might yield some interesting results from Yahoo! News. Not much there, so let’s expand our search and try vegetable consumption site:news.yahoo.com instead. The first result, “USDA: Price No Reason to Avoid Produce,” cites a USDA study with some interesting data for us. Luckily, the story is still available on Yahoo!’s site.

Some of the Yahoo! News stories that I attempt to access take me to a Page Not Found error. Yahoo! frequently removes old news stories to make room for new ones. Fret not, however, as another essential feature of Google—Cached pages—saves the day, showing me the page that Google had stored away in its database.

Hopefully, now you feel as if you’ve gained the knowledge required to get the most out of the Google site.

It’s important you don’t stop there, however! In the next chapter, we’ll cover the plethora of Google services and tools that exist outside of the main Google search site.

You may end up using some of them every day. Indeed, you may wonder how you ever lived without them.

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