Introduction

This book is intended for IT pros who are seeking certification in the 70-698 Installing and Configuring Windows 10 exam. These professionals typically administer and support Windows 10 devices in corporate and Windows Server domain-based environments, with managed access to the Internet and cloud-based services. The book is also intended to provide skills for Enterprise Device Support Technicians (EDSTs), who provide Tier 2 support to users of Windows 10 in medium-to-large enterprise organizations.

To get the most from this book, you should have at least two years of experience in the IT field and should already have the following technical knowledge.

• Networking fundamentals, including Transmission Control Protocol/Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).

• Microsoft Active Directory Domain Services (AD DS) principles.

• Some experience with Windows Server 2016 or Windows Server 2012 R2.

• Experience with a Microsoft Windows client; for example, a working knowledge of Windows 7 or Windows 8.1.

Skills covered by reading this book include the following.

• Install, upgrade, and customize Windows 10.

• Manage apps.

• Configure storage and data access.

• Configure network connectivity.

• Configure data security, device security, and network security.

• Monitor, maintain, update, and recover Windows 10.

We expect Windows 10 to continue evolving through regular upgrades, and you should ensure that your study is supplemented with practical experience, using the latest build of Windows 10, because new features are likely to be included in the exam.

This book covers every major topic area found on the exam, but it does not cover every exam question. Only the Microsoft exam team has access to the exam questions, and Microsoft regularly adds new questions to the exam, making it impossible to cover specific questions. You should consider this book a supplement to your relevant real-world experience and other study materials. If you encounter a topic in this book that you do not feel completely comfortable with, use the “Need more review?” links you’ll find in the text to find more information and take the time to research and study the topic. Great information is available on Microsoft Docs website and in blogs and forums.

Organization of this book

This book is organized by the “Skills measured” list published for the exam. The “Skills measured” list is available for each exam on the Microsoft Learning website: http://aka.ms/examlist. Each chapter in this book corresponds to a major topic area in the list, and the technical tasks in each topic area determine a chapter’s organization. If an exam covers six major topic areas, for example, the book will contain six chapters.

Microsoft certifications

Microsoft certifications distinguish you by proving your command of a broad set of skills and experience with current Microsoft products and technologies. The exams and corresponding certifications are developed to validate your mastery of critical competencies as you design and develop, or implement and support, solutions with Microsoft products and technologies both on-premises and in the cloud. Certification brings a variety of benefits to the individual and to employers and organizations.

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Quick access to online references

Throughout this book are addresses to webpages that the author has recommended you visit for more information. Some of these addresses (also known as URLs) can be painstaking to type into a web browser, so we’ve compiled all of them into a single list that readers of the print edition can refer to while they read.

Download the list at https://aka.ms/examref698ed2/downloads

The URLs are organized by chapter and heading. Every time you come across a URL in the book, find the hyperlink in the list to go directly to the webpage.

Errata, updates, & book support

We’ve made every effort to ensure the accuracy of this book and its companion content. You can access updates to this book—in the form of a list of submitted errata and their related corrections—at:

https://aka.ms/examref698ed2/errata

If you discover an error that is not already listed, please submit it to us at the same page.

If you need additional support, email Microsoft Press Book Support at [email protected].

Please note that product support for Microsoft software and hardware is not offered through the previous addresses. For help with Microsoft software or hardware, go to http://support.microsoft.com.

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