Contents

List of Tables

List of Figures

Foreword

Preface

1. Introducing the Agile VMO

Middle Management Is the Keeper of the Execution Model

PMOs Are under Attack

Transforming the PMO into an Agile VMO

2. Defining an Agile Process

Establish High Discipline as the Driving Goal for All Your Agile Processes

Take a Calibrated Approach to Defining Your Agile Processes

Define Metrics That Support and Drive Dynamic Transformation

Develop Process Controls as Natural Outputs of the Process

3. Organizing around Value Streams

Organize as Adaptive Networks of Teams

Define Flexible Value Streams by Customer Journeys

Establish the VMO as a Team of Teams

Fund Experience-Aligned Teams by Value Stream

4. Adaptive Planning

Large-Project Lock-In

Working the System

Negative Customer Outcomes

Conform to Value Rather Than Comply to Plan

Plan, Deliver, and Measure in Small Batches

Measure Business Outcomes, Not Stage Outputs

Sense and Respond to Business Conditions

Apply Adaptive Planning at Multiple Levels

Conduct Strategy Planning—Scenario Planning, OKRs, and MMPs

Conduct Portfolio Planning—Portfolio Kanban

Conduct Product and Release Planning—Product Road Map and Big Room Planning

Conduct Sprint/Iteration and Daily Planning

5. Tracking and Monitoring Program Flow

Understand Visual Management Systems

Track and Monitor Program Flow with VMSs

Drive Continuous Learning and Adaptation

6. Prioritizing and Selecting MMPs

Plan for a Fundamental Shift from Project to MMP Delivery

Select MMPs for Maximum Financial Impact

Use WSJF to Prioritize and Select the Most Impactful Options

7. Evolving a Funding and Governance Strategy

Budget, Predictability, and Outcomes

Flexible Funding: What Will Consumers Value?

Provide Fixed Funding for Value Streams

Strategize More Frequently; Annually Is Not Fast Enough

Monetize at the Feature Level

Devise a Fixed-Cost Model for Your Stable Agile Teams

Adopt Business Outcomes as Key Governance Controls

Utilize a Lean Business Case

Require Frequent Delivery, and Measure Incremental Business Results

Recognize That It Is Fundamentally about the Time Value of Money

8. Managing Organizational Change

Recognize That Change Is Extraordinarily Difficult

Design and Set Up a Holistic Change Management System

Position the VMO to Drive the Change

9. Setting Up Your Agile VMO

Create the VMO as a Cross-Functional, Cross-Hierarchy Team of Teams

Ensure End-to-End Representation with Clear Roles and Responsibilities

Establish the VMO’s Meetings and Cadence

Launch the VMO

Manage the Agile Life Cycle

Manage the Agile Life Cycle—Getting to Ready

Manage the Agile Life Cycle—Getting to Done

Scale Up the VMO to Multiple Levels with an Enterprise VMO

Notes

Acknowledgments

Index

About the Authors

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