Acknowledgments

There are always those that help and inspire us to be better than we are today. Many have helped me along my professional path and in producing this book.

Thanks to Thomas A. Clewett for his leadership, creative ideas, and the challenging assignment he presented me to improve multiple maintenance teams for greater business value.

Thanks to Brian A. Aurand for his improvements to the configuration management chapter.

Thanks to Paul D. Gianfrancisco, Paul Janis, and John P. Laitar for their review and professional input of early book drafts.

Lastly, thanks to my brother, Joe J. Tshulos, for being a strong example of someone who confidently jumps in and gets the job done.