Business Analysis Competencies
IIBA recognizes that the best business analysts need to possess a wide range of fundamental skills. These are described in Chapter 9 of the BABOK® Guide v. 3, Underlying Competencies, and listed below for reference. Additional information on assessing the business analysis competency within your organization is provided below.
• Analytical Thinking and Problem Solving
Creative Thinking
Decision Making
Learning
Problem Solving
Systems Thinking
Visual Thinking
• Behavioral Characteristics
Ethics
Personal Organization
Trustworthiness
Organization and Time Management
• Business Knowledge
Business Acumen
Industry Knowledge
Organization Knowledge
Solution Knowledge
Methodology Knowledge
• Communication Skills
Verbal Communication
Nonverbal Communication
Written Communication
Listening
Facilitation
Leadership and Influencing
Teamwork
Negotiation and Conflict Resolution
Teaching
• Tools and Technology
Office Productivity Tools and Technology
Business Analysis Tools and Technology
Communication Tools and Technology
IIBA has both a BA Competency Model and a BA Competency Assessment Tool. Find out where you or your business analysts fall on the competency spectrum. More at http://www.iiba.org/Careers/Business-Analysis-Competency-Model.aspx.
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