Index
A
academic LMS
about, 9–10
administration features, 48–49
course management features, 44–48
features overview, 43–44, 49–50
user management features, 44, 45
accessibility, 78–80
Advanced Distributed Learning initiative standards, 69–77
aggregated search, 139–140
apps and plug-ins, 13–14
Aviation Industry CBT Committee (AICC), 61–62
B
blackout period, 165
bugs, managing, 161–162
C
Caliper Analytics, 67–68
CASS (Competency and Skills System), 74–76
cmi5, 63, 196
Common Cartridge, 66–67
Competency and Skills System (CASS), 74–76
configuration
administrator security roles, 118–119
branding, layout, and welcome page, 128–129
competencies, 124–125
course and curriculum structures, 121–122
course catalog, 119, 120
credit types and credits, 122–123
domains and audiences, 116–118
e-commerce, 128
evaluations and assessments, 123–124
managing, 180–181
metadata, 119, 121
notifications, 126
organization hierarchies, 116, 117
reports, 126–128
unique ID, username, and password, 115
user profiles, 115–116
content inclusion policy, 170
content life-cycle policy, 171–172
content ownership policy, 170–171
conventions, 175–176
corporate LMS
about, 9
administration features, 32–33
course management features, 22–29
features overview, 17–18, 41
other feature options, 37–40
reporting features, 33–37
user management features, 18–21, 45, 53
user-course interactions, 29–32
course catalogs, 22, 56
course data, 151–153
course properties, consistent use of, 176–177
course structures, consistent use of, 177
courseware, migrating, 149–151
customer referral, 102–103
D
data
course, 151–153
mapping, 144–147
migration, choosing for, 142–143
transcript, 153–154
user, 147–149
data warehouse, 141
E
e-commerce, 39, 128
enterprise search, 137–140
evaluating products
customer referral, 102–103
IT review, 102
request for information, 98–100, 104
request for proposal, 103–104
use case demonstrations, 100–102
vendor health, 103
Experience API (xAPI), 14, 70–74
F
federated search, 138–139
G
gamification, 194
general ledger, 140–141
going live, 158, 162–165
governance, 183–186
H
help desk, preparing, 163–165
housekeeping, 181–183
I
implementation process. See also configuration
about, 108
preparation and planning, 109–113
project plan, 112–113
team, assembling, 109–111
timeframe, 112
IMS Global Learning Consortium standards, 64–69
integrating LMS with other systems
about, 131, 132–133
data warehouse, 141
enterprise search, 137–140
general ledger, 140–141
portal, 136–137
single sign-on, 135–136
user account/profile management, 133–135
International Organization for Standardization (ISO), 81
interoperability between courses and LMS, 60–63
interoperability between learning systems
Advanced Distributed Learning initiative standards, 69–77
Competency and Skills System, 74–76
Experience API, 70–74
IMS Global Learning Consortium standards, 64–69
total learning architecture, 76–77
ISO (International Organization for Standardization), 81
IT department, 92, 102
L
LCMS-LMS. See learning content management system-LMS
learning and performance ecosystem role
about, 201–203
ecosystem technologies and LMS, 206–207
L&D, role of, 203–204
learning and performance ecosystem, 204–206
success, preparing for, 207–208
learning content management system-LMS (LCMS-LMS)
about, 10
course delivery features, 56–57
course development features, 52–56
features overview, 51–52, 58
user management features, 52, 53
Learning Information Services, 66
learning management system (LMS). See also specific topics
apps and plug-ins, 13–14
commercial versus open source, 10–12
defined, 8
learning record store versus, 14
stand-alone products, 12–13
types, 8–10
learning record stores, 14, 72
Learning Tools Interoperability, 65–66
live, going, 158, 162–165
LMS. See learning management system
M
mapping data, 144–147
massive open online courses (MOOCs), 198
metadata, 23, 119, 121
microlearning delivery systems, 198
migration
about, 131–132, 141–142
choosing data for, 142–143
course data, 151–153
courseware, 149–151
mapping data, 144–147
stages, 154
transcript data, 153–154
user data, 147–149
mobile users, 196
MOOCs (massive open online courses), 198
N
needs analysis, 89–93
O
One Roster, 66
online program management, 198
Open Badges Infrastructure, 68–69
operations governance, 185–186
P
plug-ins and apps, 13–14
policies, 169–173
project plan, 112–113
Q
Question & Test Interoperability, 66
R
reports, 33–37, 49, 57, 126–128, 197
request for information (RFI), 98–100, 104
request for proposal (RFP), 103–104
requirements, defining, 93–96
S
Salesforce, 13–14
SCORM (Sharable Content Object Reference Model), 62–63, 149–150
search
aggregated, 139–140
enterprise, 137–140
federated, 138–139
trends, 197
Section 508, 79
selecting LMS
about, 87–88
needs, analyzing, 89–93
process, 89–105
product, selecting, 104–105
products, evaluating, 97–104
products, vetting, 96–97
requirements, defining, 93–96
Sharable Content Object Reference Model (SCORM), 62–63, 149–150
SharePoint, 13–14
single sign-on, 19–20, 135–136
stand-alone products, 12–13
standards. See also technology standards and specifications
communicating and enforcing, 177–178
conventions, 175–176
course properties, consistent use of, 176–177
course structures, consistent use of, 177
guidelines, 174–175
policies, 169–173
procedures, 173–174
T
talent management, 195–196
taxonomy, 178–180
team, assembling, 109–111
technical support, 185–186
technology standards and specifications. See also standards
about, 59–60
accessibility, 78–80
interoperability between courses and LMS, 60–63
interoperability between learning systems, 63–77
security and privacy, 79–82
testing, 158–162
Thin Common Cartridge, 67
total learning architecture, 76–77
training data retention policy, 172–173
transcript data, 153–154
transcript warehouse, LMS as, 193
trends
about, 191–192
content, connecting people with, 195
features improvement, 197
gamification, 194
improving LMS, 196–197
LMS as one system among many, 192–193
massive open online courses, 198
microlearning delivery systems, 198
online program management, 198
talent management, 195–196
transcript warehouse, LMS as, 193
unwrapping LMS, 193–194
U
unwrapping LMS, 193–194
use case demonstrations, 100–102
user acceptance testing, 158–162
user account/profile management, 133–135
user data, 147–149
V
vendor health, 103
vetting products, 96–97
W
Web Content Accessibility Guidelines, 78–79
WordPress, 13–14
X
xAPI (Experience API), 14, 70–74