Contents

Copyright

Editors’ Note

Collaborative Overload

by Rob Cross, Reb Rebele, and Adam Grant

Algorithms Need Managers, Too

by Michael Luca, Jon Kleinberg, and Sendhil Mullainathan

Pipelines, Platforms, and the New Rules of Strategy

by Marshall W. Van Alstyne, Geoffrey G. Parker, and Sangeet Paul Choudary

What Is Disruptive Innovation?

by Clayton M. Christensen, Michael Raynor, and Rory McDonald

How Indra Nooyi Turned Design Thinking into Strategy

An interview with Indra Nooyi by Adi Ignatius

Engineering Reverse Innovations

by Amos Winter and Vijay Govindarajan

The Employer-Led Health Care Revolution

by Patricia A. McDonald, Robert S. Mecklenburg, MD, and Lindsay A. Martin

Getting to , Ja, Oui, Hai, and Da

by Erin Meyer

The Limits of Empathy

by Adam Waytz

People Before Strategy: A New Role for the CHRO

by Ram Charan, Dominic Barton, and Dennis Carey

Beyond Automation

by Thomas H. Davenport and Julia Kirby

About the Contributors

Index

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