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Section 1: New Tech and the Evolving Consumer Experience
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Section 1: New Tech and the Evolving Consumer Experience
by Harvard Business Review, David Weinberger, Tomas Cha
The Year in Tech, 2021: The Insights You Need from Harvard Business Review
Series Page
Title Page
Copyright
Contents
Introduction: Embracing the Chaos of Life, Work, and Markets
Section 1: New Tech and the Evolving Consumer Experience
1. How Voice Assistants Could Change the Way We Shop
2. Four Questions Retailers Need to Ask About Augmented Reality
Section 2: Working Better with Advanced Technologies
3. Building Ethical AI for Talent Management
4. The Five Kinds of Blockchain Projects (and Which to Watch Out For)
5. Learning to Work with Intelligent Machines
Section 3: The Next Tech Trends in Business
6. 5G’s Potential, and Why Businesses Should Start Preparing for It
7. Can Biometrics Predict a Viral Marketing Campaign?
8. How Wearable AI Will Amplify Human Intelligence
9. The Era of Antisocial Social Media
Section 4: Big Tech, Big Problems
10. Why It’s So Hard for Users to Control Their Data
11. How to Safeguard Against Cyberattacks on Utilities
12. A Survival Guide for Startups in the Era of Tech Giants
About the Contributors
Index
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1. How Voice Assistants Could Change the Way We Shop
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