Rave Reviews for Getting It Right When It Matters Most
Chapter 3 Activating Your Best Self
Chapter 4 Sharpening Your Outlook against Misperceptions
Chapter 5 Minimizing Threats and Maximizing Rewards
Chapter 6 Mindfulness in the Moment
Chapter 7 Choosing Your Best Outlook for Action
Chapter 8 Taking Action in Your Moments That Matter
Chapter 9 Asking Quality Questions
Chapter 10 Four Steps for Successful High-Stakes Conversations
Chapter 11 Managing Negative Reactions in Your High-Stakes Conversations
Chapter 12 Practice Reflection
Chapter 13 Pulling It All Together for Productive Moments That Matter
Chapter 14 “But It Didn’t Work!” Read on
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