These reports can be used by collections, salespeople, and management alike. It provides insight into who is spending money with us and how much we are making on them. We all know the saying: "The Customer is King." Good information ensures that we know who to treat like royalty to protect the village, that is, our company. Knowing your customers and their spending habits will help you make informed business decisions. Welcome to BI! In the next chapter, we'll delve into the beginning of sales order processing.