Environment monitoring is used to monitor, diagnose, and analyze the health of the Microsoft D365FO environments.

Microsoft uses telemetry data to show monitoring and diagnostics information on LCS. This data is used in three scenarios:

• Monitoring: Helpful in finding out whether your environment is up and running (availability) and its health.
• Diagnostics: Helpful in troubleshooting user issues and getting insights into production SQL usage and some SQL troubleshooting tools.
• Analytics: This is currently only available to Microsoft. It is used to perform analytics to gauge and understand feature usage and performance using Microsoft Power BI.

The following screenshot shows environment monitoring in LCS:

For a subscription-based production environment, Microsoft is responsible for actively monitoring the health of the production environments at all times.

For all the other environments that are hosted by customers/partners, they need to actively monitor the health.

After monitoring, another important tool to leverage at select intervals of project duration is system diagnostics.