As we mentioned earlier, Automation Anywhere came up with a new version – A2019 – as we wrote this book. We pivoted to completing all our projects in A2019, which is a good example of delivering RPA from the cloud as a service.

As we saw with A2019, all the development, testing, deployment, and monitoring phases are carried out from a web-based control room. We downloaded and installed an agent on the desktop that the control room connected to in order to execute the automation locally. With this approach, you now have the ability to create automation from anywhere and across multiple operating systems. You can even start your automation on one device and finish it on another device.

We may also see new RPA models, such as pay as you use licensing RPA platforms, which will reduce the licensing cost of bots as competition intensifies in this product space.