4.1. Sample lesson plan 29

4.2. Sample training day checklist 30

4.3. Sample script (excerpt) 32

4.4. Sample training agenda 34

5.1. Sample training session evaluation form 42

7.1. Sample program facility checklist 63

7.2. Sample program registration list 69

7.3. Sample trainer logistics chart 70

7.4. Sample general budget 76

7.5. Sample workshop venue comparison chart 78

7.6. Sample detailed budget 80

8.1. Sample facility review checklist 88

9.1. Web 2.0 social software 104

9.2. Web 2.0 examples 105