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chapter022-fn
by Vinod V. Sople
Logistics Management, 2nd Edition
Cover
Title page
Contents
About the Author
Dedication
Preface to the Second Edition
Preface
PART 1 CONCEPTUAL FRAMEWORK IN LOGISTICS CASELETS
1 LOGISTICS: At the Centre of World Trade
2 CUSTOMER SERVICE: A Key Element in Logistics Strategy
3 SUPPLY CHAIN MANAGEMENT: A Source of Competitive Advantage
PART 2 LOGISTICS MIX CASELETS
4 WAREHOUSING: A Role Beyond Storage
5 MATERIAL HANDLING SYSTEMS: For Exploiting Productivity Potential in Logistics
6 MATERIAL STORAGE SYSTEMS: For Space Efficiency and Storage Density
7 INVENTORY MANAGEMENT: For Lean Supply Chain
8 TRANSPORTATION: The Backbone of Logistics
9 LOGISTICAL PACKAGING: For Safe Product Handling Movement and Storage
10 LOGISTICS INFORMATION SYSTEM: A Vehicle for Supply Chain Competency
PART 3 STRATEGIC APPROACH IN MANAGING LOGISTICS CASELETS
11 LOGISTICS DESIGN FOR DISTRIBUTION CHANNELS: To Create Time and Space Utilities of Product to the Customer
12 LOGISTICS OUTSOURCING: An Emerging Trend
13 E-COMMERCE LOGISTICS: More Challenging Than Ever
14 TECHNOLOGY: A Pervasive Factor in Logistics Fulfilment
15 REVERSE LOGISTICS: A New Wave
16 GLOBAL LOGISTICS: A Pervasive Role in Wheeling International Trade
17 STRATEGIC LOGISTICS: Looking Beyond the Basics
PART 4 LOGISTICS CONTROLS CASELETS
18 PERFORMANCE MEASUREMENTS AND CONTROLS: To Track and Improve the Health of the Supply Chain
19 GOVERNMENT POLICIES AND REGULATIONS: For Industry Growth, Consumer Protection and Operational Controls
20 LOGISTICS COSTING: Impacting Product Profitability
21 QUANTITATIVE TECHNIQUES: For Optimization in Logistics
22 LOGISTICS ORGANIZATION: Bridging Aspirations Through Implementation
PART 5 CASES
23 CASES
ANNEXURE A—Glossary
ANNEXURE B—Information Sources
ANNEXURE C—Multiple Choice Questions
Notes
Acknowledgement
Copyright
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Chapter 22
1
. Robert C. Goizueta, (Former) Chairman and CEO, Coca-Cola Company
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