The PSO will most certainly be involved in most improvement projects. It is in their best interest to do so for a number of reasons. At the completion of a CPIM initiative, the PSO should have realized the following benefits for the PM processes and practices:
An improved ROI for the project management process
The capability to significantly reduce the risk of project failure as a result of the improvement program
Institutionalized continuous process improvements
Leadership in the PM CPIM
A documented approach that the PSO organizations will need to achieve higher PM maturity levels
A process for identifying and acting on the weakest part of organization's PM capability