Chapter 3
Mastering remote
communication 48
Writing eective emails 50
Mastering phone calls and
messaging 52
Respecting the calendar 54
Moderating meetings 56
Following group chat etiquette 58
Running video calls 60
Presenting virtually 62
Hosting virtual events 64
Overcoming time zones 66
Chapter 4
Leading from a distance 68
Becoming a long-distance leader 70
Understanding the Remote
Leadership Model 72
Using the Three O Model of
Leadership 74
Working with distributed teams 76
Planning for IT disasters 78
Interviewing remotely 80
Welcoming new starters
remotely 82
Transitioning your stato
remote working 84
Training remotely 86
Motivating sta and delivering
feedback 88
Creating a thriving team culture 90
Maintaining authority from
a distance 92
Introduction 6
Chapter 1
Working remotely 8
Rethinking the oce 10
Setting goals 12
Working with others 14
Keeping flexible 16
Balancing work and life 18
Structuring your time 20
Looking after mind and body 22
Understanding personalities 24
Running a business 26
Chapter 2
Choosing the right tools 28
Embracing technology 30
Setting up your oce 32
Using instant messaging 34
Choosing video-conferencing
tools 36
Collaborating on and sharing
documents 38
Deciding how to communicate 40
Using time-management tools 42
Protecting data 44
Remote working with Agile 46
Contents
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6 / WORKING REMOTELY
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