Or contact special sales:
Email: [email protected]
View all the AMACOM titles at:
American Management Association:
This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought.
Library of Congress Cataloging-in-Publication Data
Names: Janove, Jathan, 1958- author.
Title: Hard-won wisdom : true stories from the management trenches / Jathan Janove.
Description : New York City: AMACOM, 2016.
Identifiers: LCCN 2016024567 | ISBN 9780814437773 (paperback) | ISBN 9780814437803 (ebook)
Subjects: LCSH: Supervision of employees. | Problem solving. | Employees--Rating of.
Classification: LCC HF5549.12 .J36 2016 | DDC 658.3--dc23 LC record available at
© 2017 Jathan Janove
All rights reserved.
Printed in the United States of America.
This publication may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019.
The scanning, uploading, or distribution of this book via the Internet or any other means without the express permission of the publisher is illegal and punishable by law. Please purchase only authorized electronic editions of this work and do not participate in or encourage piracy of copyrighted materials, electronically or otherwise. Your support of the author’s rights is appreciated.
American Management Association () is a world leader in talent development, advancing the skills of individuals to drive business success. Our mission is to support the goals of individuals and organizations through a complete range of products and services, including classroom and virtual seminars, webcasts, webinars, podcasts, conferences, corporate and government solutions, business books, and research. AMA’s approach to improving performance combines experiential learning—learning through doing—with opportunities for ongoing professional growth at every step of one’s career journey
10 9 8 7 6 5 4 3 2 1