Issue 9508
A U T H O RWarren Shaver, Jr.ASTD1640 King StreetAlexandria, VA 22314
Editorial staff for 9508
Editor
Barbara Darraugh
ASTD Internal Consultants
Inta Berzins
Michele Brock
Revised 1998
Editor
Cat Sharpe
Contributing Editor
Ann Bruen
Designer
Steve Blackwood
Reprinted 2000
Come visit Info-line on the ASTD Web site: http://www.astd.org
Info-line is a series of “how-to” reference tools; each issue is a concisely written, practical guidebook that provides in-depth coverage of a single topic vital to training and HRD job performance. Info-line is available by subscription and single copy purchase.
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