Carlton Beatty is an Senior Staff Subject Matter Expert working with the IBM Spectrum Virtualize and IBM FlashSystem® Storage Family. He works under the IBM Systems Group, primarily supporting and providing education for storage across the Americas Group Region. He joined IBM in 2015 and has more than 15 years of experience with IT, infrastructure, networking, DevOps, systems management, and Dev support. Carlton graduated from the Georgia Institute of Technology in 2013 with a Bachelors in Computer Engineering. His areas of expertise include storage systems metrics monitoring and cluster performance data analytics.

David Green works with the IBM SAN Central team troubleshooting performance and other problems on storage networks. He has authored, or contributed to, several IBM Redbooks publications. He is a regular speaker at IBM Technical University. You can find his blog at Inside IBM Storage Networking where he writes about all things related to Storage Networking and IBM Storage Insights.

Jonathan Wilkie is an Advanced Subject Matter Expert/L3 support representative for IBM Spectrum Virtualize and IBM FlashSystem. He has more than 20 years of experience in IBM storage technical support. Over his career, he has provided technical support for Shark, DS4000, DS6000, and IBM DS8000® products. He has been supporting Spectrum Virtualize-based products since 2010.

 

Kendall Williams is a Subject Matter Expert and Project Field Engineer working with the IBM Spectrum Virtualize Storage Support Family. He holds a Bachelor of Science degree in Information Technology, with a concentration in DB Management Systems and Architecture from Florida State University. His areas of expertise include complex client performance analysis and copy services support for production environments. Kendall joined IBM in 2012, and has since become an advocate for some premier IBM customers.

Konrad Trojok has been responsible for the technical team lead for the IBM Storage team at SVA for the last 9 years. The role includes an active part in the daily IBM storage business, including design, implementation, and care of storage solutions. This role also includes strategic advisory regarding storage solutions. The beginning of his IT career included IBM Power solutions around SP systems and SSA storage. Konrad switched his technical focus with the emerging of SAN and SAN storage.

Mandy Stevens is a Technical Advisor for Storage, covering various IBM storage products with a focus on IBM FlashSystems. Mandy has been with IBM for 32 years and in that period has held various positions within storage systems. She has been a chip designer for ASICs that were used in these subsystems, a tester, RAS team lead, and a first-line manager, all as part of the Hursley storage systems development team. She currently supports customers in UKI and Sweden.

Nezih Boyacıoglu has 20 years of experience as an SAN Storage specialist and currently works for IBM Premier business partner Istanbul Pazarlama in Turkey. He has over 20 years in the IT arena. His IBM storage journey starts with Tivoli® Storage Manager (Spectrum Protect) and tape systems and his main focus for last 10 years has been on IBM Spectrum Virtualize family (IBM SAN Volume Controller, Storwize, and FlashSystem), and Storage Area Networks. He is an IBM Certified Specialist for Enterprise Storage Technical Support, Flash Technical Solutions, Virtualized Storage, and Spectrum Storage software.

Nils Olsson is a Subject Matter Expert (previously Product Engineering Professional - Level 2 Support) working in the EMEA Storage Competence Center (ESCC) in Kelsterbach, IBM Germany. He provides remote technical support for Spectrum Virtualize Products (IBM SAN Volume Controller, Storwize, and FlashSystem) in Europe and worldwide.
Nils joined IBM in 2008 and is skilled in SAN, storage, and storage virtualization. He has over 10 years of experience with troubleshooting IBM Spectrum Virtualize and is certified on the IBM Storwize portfolio. In his current role, he delivers analysis of complex field issues and provides technical expertise during critical situations, collaborating closely with development.

Renato Santos is a senior storage Technical Advisor for the USA Southeast team and is the SME for IBM A9000/R and XIV® Systems. As a formed Team Leader for Latin America Technical Advisor group, he advises customers on a portfolio of all IBM storage products. He started at IBM Brazil in 1995 and has been an IBM Level 1 Storage Support Specialist, XIV certified administrator, IBM ProtecTIER® certified Level 3 Support Specialist, Certified Flash System Administrator, and Storage Customer Support Manager. Renato has been with IBM for 26 years and is a certified IBM Customer Advocate and holds an MBA in Executive Management from Fundação Getulio Vargas (FGV) – Rio de Janeiro Brazil. and a bachelor’s degree in Computer Science Rio de Janeiro, Brazil.

Sergey Kubin is an Advanced Subject Matter Expert (ASME) for IBM Spectrum Virtualize support team. He holds an Electronics Engineer degree from Ural Federal University in Russia and has more than 15 years of experience in IT. In IBM, he provides support and guidance for customers in Europe, Middle East and Russia. His expertise includes file and block storage, and storage are networks. He is an IBM Certified Specialist for FlashSystem Family Technical Solutions.

Uwe Schreiber is a Solution Architect and System Engineer at SVA System Vertrieb Alexander GmbH. He has been working with Spectrum Virtualize and IBM SAN Volume Controller since 2002 (until 2011 as customer and then since 2012 as Business Partner employee). Uwe is an experienced professional providing technical pre- and post-sales solutions for IBM server and storage systems since 1995. He holds an engineering diploma in Computer Sciences from the University of Applied Science in Darmstadt, Germany.