Part IV

The Part of Tens

In this part . . .

Every For Dummies book has a Part of Tens: bite-sized chunks of handy, quick-reference info that enhances the contents of the book. Here I provide some condensed advice on making ITIL work for your organisation, suggest some elements of ITIL to implement first if you want quick results, and a list of the ten best places to head for when you want some ITIL-related advice.