- About This eBook
- Title Page
- Copyright Page
- Contents
- Leading at a Higher Level: Revised and Expanded Edition Blanchard on Leadership and Creating High Performing Organizations
- Contributing Authors
- Copyright Page
- Dedication
- Praise for Leading at a Higher Level
- Introduction
- List of Illustrations
- Section I Set Your Sights on the Right Target and Vision
- Section II Treat Your Customers Right
- Section III Treat Your People Right
- Chapter 4 Empowerment Is the Key
- Chapter 5 Situational Leadership® II: The Integrating Concept
- Chapter 6 Self Leadership: The Power Behind Empowerment
- Chapter 7 Partnering for Performance
- Chapter 8 Essential Skills for Partnering for Performance: The One Minute Manager®
- Chapter 9 Coaching: A Key Competency for Leadership Development
- Chapter 10 Situational Team Leadership
- Chapter 11 Organizational Leadership
- The Importance of Managing Change
- Why Is Organizational Change So Complicated?
- When Is Change Necessary?
- Change Gets Derailed or Fails for Predictable Reasons
- Predictable Reasons Why Change Efforts Typically Fail
- Focus on Managing the Journey
- Surfacing and Addressing People’s Concerns
- Organizational Leadership Behaviors
- Situational Leadership® II and Leading People Through Change
- Involvement and Influence in Planning the Change
- Chapter 12 Strategies for Leading a Change
- Chapter 13 Managing a Successful Cultural Transformation
- Section IV Have the Right Kind of Leadership
- Chapter 14 Servant Leadership
- What Is Servant Leadership?
- Applying Servant Leadership
- Great Leaders Encourage Their People to Bring Their Brains to Work
- What Impacts Performance the Most?
- Being a Servant Leader Is a Question of the Heart
- Driven Versus Called Leaders
- The Plight of the Ego
- What Servant Leaders Do
- Servant Leadership: A Mandate or a Choice
- Chapter 15 Determining Your Leadership Point of View
- Chapter 14 Servant Leadership
- Endnotes
- Acknowledgments
- About the Authors
- Services Available
- Index
- Helping People Win at Work: A Business Philosophy Called “Don’t Mark My Paper, Help Me Get an A”
- Copyright Page
- Dedication Page
- Introduction
- ONE Don’t Mark My Paper, Help Me Get an A
- THREE My Leadership Point of View
- FOUR The Simple Truths About Helping People Win at Work
- – SIMPLE TRUTH 1 – Performing Well: What Makes People Feel Good About Themselves
- – SIMPLE TRUTH 2 – To Help People Perform Well, an Effective Performance Management System Must Be Established
- – SIMPLE TRUTH 3 – It All Starts with Performance Planning
- – SIMPLE TRUTH 4 – The Biggest Impact on Performance Comes from Day-to-Day Coaching
- – SIMPLE TRUTH 5 – Trust Is Key to Effective Coaching
- – SIMPLE TRUTH 6 – The Ultimate Coaching Tool: Accentuating the Positive
- – SIMPLE TRUTH 7 – Redirection Helps Get Performance Back on Track
- – SIMPLE TRUTH 8 – Deliver Reprimands with Caring Candor
- – SIMPLE TRUTH 9 – Performance Reviews Should Be About Retaking the Final Exam
- – SIMPLE TRUTH 10 – Developing and Sharing Your Leadership Point of View Is a Powerful Communication Tool for Your People
- – SIMPLE TRUTH 11 – Servant Leadership Is the Only Way to Go
- – SIMPLE TRUTH 12 – Celebrate Successes
- ENDNOTES
- Epilogue
- A The WD-40 Company Goal Review Form
- About the Authors
- Services Available
- Index
- FT Press
-
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