Index
A
Aakash (low-cost tablet)
Accenture
Adafruit.com
Adapt (Harford)
Adaptation strategies: acting with speed and agility; experimenting in order to reach goal; Haier's innovative; improvising instead of planning; survival through; thinking the unthinkable. See also Flexible thinking
Adversity: how 3 M's jugaad spirit overcame the recession; how General Electric successfully innovates in; how resilience is nurtured by; how Tulsi Tanti created success out of; learning to capitalize on; major sources facing Western companies; reframing half-empty glass as half full; research on how people react to crisis and. See also Capitalizing on adversity; Seek opportunity in adversity principle
The Affluence Collaborative survey
Age of Now
Age of Scarcity
Aging population: of Chinese consumer sector increasingly larger consumer sector in Western economies due to
Ahuja, Simone
Akerson, Dan
All India Institute of Medical Sciences (New Delhi)
Allianz Global Investors (Germany)
Aloft (Starwood Group)
Amazon
Amazon's Kindle Fire
American dream
Analytical Engine
Ancona, Xavier López
Andreessen-Horowitz
Andreessen, Marc
Anthem
Apple: customer-pleasing approach of following your heart principle as practiced by; iPad cost iPad created without market surveys by low-cost competition to radical innovation practiced by “user-centric design” approach used at. See also Jobs, Steve
Apple iPad
Apple iPod
Aquino, Bam
Aquino, Corazon
Aronowitz, Kate
Ashoka's AshokaHub
Asset-light business model
Assis, Helosa Helena (Zica)
Austerity factors: competition from low-cost rivals; dwindling natural resources government regulations increasingly frugal customers rivalry from agile Western startups
Auto-entrepreneur program (France)
Auto industry: doing more with less; KPIT's Revolo kits; low-cost competition from India and China; Renault's entry into low-cost brands; Tata Motors' frugal and flexible innovation in the. See also U.S. auto industry
B
Babbage, Charles
Baby boomers: Generations X and Z joining workforce with preference for simplicity by
Barra, Mary
Base of the pyramid (BOP) consumers
Basu, Radha
Bay Area Financial Capability Innovators Development Lab
Beach, David
Beacon Community program
Beijing Aerospace
Beleza Natural (Brazil)
Benioff, Marc
Bernoff, Josh
Bernstein, Leonard
Berwick, Donald
Best Buy
Better Under Pressure (Menkes)
Bharti Airtel (India)
Bhatt, O. P.
Big Bazaar
Bijapurkar, Rama
BillFloat
Binary logic
Biodesign program (Stanford-India)
Biyani, Kishore
Blink (Gladwell)
Bloomberg Businessweek
Bloomberg, Michael
Blue Cross and Blue Shield
Boeing
Booz & Company
Borders.com
Brabeck-Letmathe, Peter
Brands: for eco-aware consumers for low-cost products
Brazil: Beleza Natural salons in generic drug makers of how scarcity is mother of invention in; large number of consumers in polycentric structure empowering markets in. See also BRICs (Brazil, Russia, India, China) nations
Breakneck globalization
Bresenham, Terri
BRICs (Brazil, Russia, India, China) nations: examining drivers of innovation in extreme economic conditions prevalent in; large base of consumers in new approach to innovation emerging in. See also Brazil; China; India
British government's jugaad initiatives
Bross, Matt
Brown, Tim
Bruck, Armin
Buckley, George
Burton, Denise
Business models: asset-light conversion franchising; experiment with multiple how IBM's growth mindset changed its; “innovator's dilemma” of failing to adapt “more for less,” “more for more,” reinventing to take advantage of shifting conditions salesforce.com's innovative; securing C-level buy-in to drive systemic changes in tapping networks as part of
BusinessWeek
C
C-level leaders: growth mindset of innovative; how they can drive adoption of jugaad; securing buy-in to drive changes. See also Jugaad principles
Cameron, David
Capitalizing on adversity: approach challenges with growth mindset; build psychological capital to boost resilience; how 3 M successfully approached; realize extreme conditions are fertile soil for innovation; recognizing that the glass is always half-full; tap networks to tackle market threats. See also Adversity
CARD MRI (Philippines)
Carmichael, Philip
Cascade tool (New York Times Company),
Celsol (Mexico)
Center for Financial Services Innovation (CFSI)
Center for Information Technology Leadership,
Centers for Disease Control and Prevention
Centers for Medicare and Medicaid Services
Centers of Passion (frog)
Centre for India & Global Business
CEO. See C-level leaders
Ceres
Change: how innovation impacted by velocity of; securing C-level buy-in to drive systemic
Charles Schwab Bank
Chen, Jane
Chengalpattu Government Medical College (India)
Chhatpar, Ravi
Children's Healthcare of Atlanta
China: fast-growing economy of how scarcity is mother of invention in; large number of consumers in people with diabetes in polycentric structure empowering multinationals' subsidiaries in rapidly aging consumer sector in. See also BRICs (Brazil, Russia, India, China) nations
Chipchase, Jan
Christensen, Clayton
Chrysler
Church & Dwight
Cisco
Clay fridge innovation
Clinton, Hillary
Code for America
“Common sense retailing,”
Competition: low-cost companies from emerging markets increasing; Western start-ups
Complacency
Complexity: factors driving; simplicity movement as backlash against
Complexity factors: breakneck globalization; diverse workforce; interconnectivity scarcity of resources; velocity of change
Comstock, Beth
ConsumerReports.org
Consumers: aging population of; base of the pyramid (BOP) creating separate brands for low-income and high-income engaging eco-aware “fat tail” (dominant) getting more value for less cost; Hispanic including the margin (marginalized); large base in BRICs Maslow's hierarchy of needs and; Nokia's ethnographic approach to filling needs of. See also Customers
The Container Store
Continuum
Conversion franchising model
Cook, Tim
Cor Brasil (Brazil)
Core values: IBM's improvisation by breaking rules and shifting
Corporate social responsibility (CSR)
Coulson, Stuart
Cox, Christopher
“Creative capitalism,”
Credit Appraisal Toolkit (CAT) [YES BANK]
Crowdsourcing
Cuervo, Soleio
Customer-centric design
Customer-minded innovation
Customer value: Haier's “value for money” strategy how simplicity adds to include the margin approach for cocreating; provided to customers for less cost; R&D that rewards cleverness instead of
Customers: clamoring for simplicity design simple products around basic needs of engaging in heart-to-heart communication; helping them get more value for less cost; how R&D is disconnected from real-world increasingly frugal looking for authentic relationships marketing executives who are emotionally disconnected from risk of letting innovation agenda be dictated by inflexible service innovation to better serve; serving the marginalized sector of. See also Consumers
D
Daily Duo vacuum cleaner (Philips)
Danone (France)
Das, Kanak
DataWind (UK-based)
Davis, Miles
DDX (Digital Direct X-ray)
“Defeaturing” practice
Deshpande Foundation
Deshpande, Gururaj “Desh,”
Design: Apple's “user-centric,” “defeaturing” practice embracing customer-centric embracing inclusive design principles; from the ground up; getting engineers and industrial designers working together; simple products around basic needs of customers Steve Jobs's passion for universal design philosophy. See also Products; R&D (research & development)
Design for America (DFA)
Designing Our Tomorrow (DOT) [University of Cambridge]
“Detached engagement,”
Dharma (personal obligations)
Diabetes SMS-based control (Tulane University),
Diabetes Specialties Centre (Chennai, India)
Diaz, Illac
DimensionU
“Direct seeding” rice planting technique
Disengaged employees
Diverse consumer base: increasingly from marginal to becoming the majority; Western firms not designed to meet needs of. See also Marginalized consumers
Diverse workforce: increasing population of; providing inclusive work culture for. See also Employees
DIY (do-it-yourself) generation
Do more with less principle: General Electric's approach of; Gustavo Grobocopatel's approach of helping customers get more value by; how Western firms are learning to; PepsiCo's approach to. See also Frugal business strategies; “More for less” business model; Resource scarcity
Drucker, Peter
DuPont
Dweck, Carol
E
E Health Points (EHPs)
ECG (electrocardiogram) devices
Eco-aware consumers
Economies: bringing prosperity through the jugaad movement; conditions when jugaad works best; diversity of many emerging dramatic shift in U.S.; fast-growing BRIC how companies can profit from the groundswell jugaad movement; “plutonomy” unsustainability in current U.S. supporting grassroots jugaad innovators to revitalize local
Econova LED TV (Philips)
Einstein, Albert
Element (Starwood Group)
Eli Lilly
Embrace
“Empathy development bootcamps,”
Employees: allowing them time to experiment; disengaged; encouraging them to trust their gut; 15-percent program for experimenting by Gallup survey on disengaged looking for meaning in their work outdated human resource management of; persuading them to adopt jugaad; problem of limited availability of skilled providing inclusive work culture for; unique characteristics of Gen Y and Z. See also Diverse workforce
Endeavor
Energizer Holdings
Engineering Design Centre (University of Cambridge)
Entertainment Weekly
Entrepreneurial Design for Extreme Affordability Program (Stanford University)
Ernst & Young
Esquire magazine
Etuk, Ntiedo
EuroRSG survey
F
Fabre, Fernando
Fabricant, Robert
Facebook: content created by users of cross-functional teams used at easy interface of encouraging their employees to trust their gut explosive growth of flexible thinking applied to how teams work together at how the groundswell jugaad movement is facilitated by; information networks through as low-tech revolution leader; New York Times Company (NYTC) predictions for success of simplicity approach adopted by. See also Social media
The Facebook Effect (Kirkpatrick)
Failure: practicing “detached engagement” to overcome fear of; leading into success through
Fast Company Most Influential Women in Technology
“Fat tail” (dominant) consumers
FDG (fludeoxyglucose) delivery
FDIC
Financial inclusion services
Flexible thinking: barriers to Western firms; breaking down organizational silos; Dr. V. Mohan's mobile telemedicine clinic as; General Electric's success with; how the jugaad approach increases jugaad principle of; learning to improvise and have; New York Times Company (NYTC) approach to; survival through adaptation and. See also Adaptation strategies
Flexible thinking barriers: binary logic as complacency as; disengaged employees as; rigid and time-consuming R&D; risk aversion as
Florida Ice & Farm Co. (Costa Rica)
Follow your heart principle: Apple's practice of; art of acting on what feels right; “detached engagement” approach to; how industrial-era business practices neglect; how Western firms can begin to apply; as jugaad principle; Kishore Biyani's success in; rational logic versus benefits of; why jugaad innovators are motivated to use. See also Intuition; Passion
Fonseca, Vivian
Forbes magazine
Ford
Ford, Henry
Ford's “Fiesta Movement,”
Foreign Policy magazine
Forrester Research
Fortune magazine
Franklin, Benjamin
French government's jugaad initiatives
Fried, Limor “Ladyada,”
frog: Centers of Passion initiative of crowdsourcing practiced by engaging the passion of their employees specialized consultation services of working with emerging market innovators
From the ground up design: benefits of; simplify your organization by instituting
Frugal business strategies: finding abundance in scarcity through; General Electric's approach to doing more with less; leverage existing networks for distribution; PepsiCo's approach to doing more with less; remaining asset-light; Renault's; reuse and recombine. See also Do more with less principle; Resource scarcity
Frugal customers
“Frugal engineering,”
Frugal Innovation Labs (Santa Clara University)
Frugal lifestyles
Fry, Art
The Future of Management (Hamel)
G
Gallup surveys on disengaged employees
Gaming industry
Gambiarra,as Brazilian form of jugaad
Gandhi, Mahatma
Gap
Gates, Bill
GE Healthcare
GE Healthcare India
General Electric (GE): adoption of Embrace's low-cost incubators by do more with less principle used by; Healthymagination program of Six Sigma approach used by successful integration of Six Sigma and jugaad by
General Motors (GM)
Generation Y (Millennials): diverse workforce due to; DIY (do-it-yourself) generation using jugaad how Ford is using social media to connect with looking for meaning and passion in their work preference for simplicity by reinventing products for; reshaping entire industries; scarce resources and consumer base of unique workforce characteristics of
Generation Z: diverse workforce of the preference for simplicity by reinventing products for; scarce resources and consumer base of unique workforce characteristics of
Geng, Diane
Ghosn, Carlos
Gilbert, Ryan
Gladwell, Malcolm
Global Nutrition Group (GNG) [PepsiCo]
Globalization: harnessing ingenuity across borders; how innovation is impacted by breakneck
GlobalLogic
Goldman Sachs
Google: “closed Swiss Army knife” metaphor for products of Code for America funding by cross-functional teams used at encouraging their employees to trust their gut failure celebrated at 15-percent program of flexible network of small teams used at flexible thinking applied at simplicity approach adopted by
Google Android
Google Health
Google Mail
Google Maps
Google PowerMeter
Government regulations: as business barrier in India; as increasing issue in Western economies
Grobocopatel, Gustavo: asset-light strategy used by examining the more with less approach of innovative subcontracting business model used by
Groundswell (Bernoff and Li)
Growth mindset
Gupta, Anil
“Gut intelligence,”
H
Hagel, John
Haier (China)
Hamel, Gary
Hande, Harish
Hanke, John
Hapinoy Community Stores (Philippines)
Hapinoy Program (Philippines)
Harford, Tim
Harvard Business Review jugaad blog
Health care delivery: Centers for Medicare and Medicaid Services approach to; Dr. Jeganathan's minimalist incubator; Dr. V. Mohan's telemedicine solution for diabetes patients; E Health Points (EHPs) medical clinics; Embrace's portable infant warmers infusion pumps made from recyclable parts Siemens's Fetal Heart Monitor SMS for diabetes-control Stanford-India Biodesign program for development of affordable telemedicine programs for; Text4baby free service for
Health Cloud
Healthpoint Services India
Healthymagination program (GE)
Hewlett-Packard (HP)
Hispanic population: increasing consumer sector of; workforce percentage of
Hocking, Clint
Holmes, Oliver Wendell
Hosking, Ian
Hospital-acquired infection (HAI)
HTC (China)
Huawei
Human resource management
“Humanizing technology,”
Hurricane Katrina
I
iBankUP portal (Plastyc)
IBM: Airtel's IT infrastructure managed by; CEO survey (2010) by flexible thinkers of growth mindset of; Smart Planet initiative of “ValuesJam” online brainstorming at
IDEO
Immelt, Jeffrey
Improvisation: as alternative to structured approach; for experimenting with multiple ways to reach goal; jugaad innovators' effective use of; learning to use; Tata Motors' successful
Improvisation skills: allow employees time and space to improvise; break rules and shift values as needed; don't let others dictate your innovation agenda experiment with multiple business models getting outside your comfort zone partner with flexible thinkers; willingness to fail
Inc. magazine
Including the margin principle: cocreating value strategies for; enabling financial inclusion; General Electric's success with how Procter & Gamble approaches; increasing profits by; as jugaad principle; as moral imperative that makes business sense; YES BANK's approach of. See also Marginalized consumers
Inclusive work culture
India: barriers to starting a business in; examining the grassroots entrepreneurship in; how scarcity is mother of invention in; jugaad (“innovative fix”) practice in; large number of consumers in Mitticool's innovation in; people with diabetes in. See also BRICs (Brazil, Russia, India, China) nations
Indian Institute of Management (IIM) [Ahmedabad, India]
Indian Institute of Technology (IIT)
Indian Space Research Organization (ISRO)
Indique: Big Ideas from Emerging India (PBS documentary series)
Industrial Revolution: historic practitioners of jugaad during; McCormick's reaper innovation during Yankee ingenuity driving the
Infant mortality: Dr. Jeganathan's minimalist incubator to reduce; Embrace's portable infant warmers to reduce Siemens's Fetal Heart Monitor to reduce Text4baby free service helping to reduce
Infusion pumps (Bangladesh hospitals)
Innovation: customer-minded how jugaad complements structured; IBM's CEO survey (2010) on keeping it simple approach to searching for a new approach to; service; Six Sigma approach to the West's “bigger is better” approach to. See also Jugaad (“innovative fix”); Structured innovation
Innovation X (Richardson)
“Innovator's dilemma,”
Intel
Interconnectivity: complexity factor of jugaad relevance for exploding marginalized populations impacted by
International Finance Corporation (World Bank)
International Monetary Fund (IMF)
“Intrapreneurship,”
Intuition: as The Container Store's foundation principle “gut intelligence” form of Kishore Biyani's “common sense retailing” using; why firms shun. See also Follow your heart principle
INXS Technologies (India)
Isaacson, Walter
Isang Litrong Liwanag (A Liter of Light),
Ive, Jonathan
J
Jackson, Phyllis
Jain, Anil
Jain Irrigation Systems Ltd. (India)
Jana, Reena
Jeganathan, Sathya
Jobs, Steve: able to zero in on customer needs famous for heeding his intuition on following your heart. See also Apple
Johnson & Johnson
Jua kali,as Kenya's equivalent of jugaad
Jugaad adoption agenda: apply jugaad to formulate robust strategies avoid implementing jugaad in top-down fashion celebrate your existing jugaad innovators cross-pollinate and synergize jugaad ideas; monetize jugaad inventions; persuade skeptical employees; use Web 2.0 tools to harness customer and partner creativity
Jugaad community: campus recruiting of new members for the emergence of global; training future jugaad innovators of the; Western governments partnering with the
Jugaad (“innovative fix”): as complement to structured innovation; examining the growing movement in the West; history of Western; how CEOs can drive adoption of; how the West lost its; improvising ingenious solutions through; international applications of introducing six principles of; Mitticools as; strategies for getting started with; training future innovators in; zizhu chuangxin, as Chinese form of. See also Innovation
Jugaad integration strategies: mixing jugaad with structured innovation; understanding when jugaad works best
Jugaad movement: bringing a more prosperous world through the; how companies can profit from the; how Generation Y innovators are reshaping entire industries; ingenuity economy as part of the; rapid growth and institutional support of Western governments joining the
Jugaad principles: do more with less follow your heart include the margin keep it simple seek opportunity in adversity; strategies for getting started with using; think and act flexibly. See also C-level leaders
Jugaad training: Design for America (DFA) approach to; Santa Clara University's Frugal Innovation Labs; Stanford University's Entrepreneurial Design for Extreme Affordability course University of Cambridge's inclusive design program
Junco, Enrique Gómez: adaptability of; how adversity was reframed by innovation by reframing
K
Kaipa, Prasad
Kant, Ravi
Kapoor, Rana
Kauffman Foundation
Keep it simple principle: as backlash against complexity; example of the art of; General Electric's approach of; growing evidence of need for; how the Facebook approach is to; as jugaad principle Dr. Jeganathan's minimalist incubator example of; practical benefits of. See also Low-tech revolution; Simplicity strategies
Kellogg
Kennedy, John F.
Khan Academy
Khan, Mehmood
Kickstarter.com
KidZania
Kinect (Microsoft)
Kirkpatrick, David
Kodak
Kohl's
KPIs (key performance indicators)
KPIT Cummins Infosystems (India)
Kshatriya, Tejas
L
Lada (low-cost car)
ladyada.net
Lafley, A. G.
Lam, Sara
Lapenna, Lily
The Laws of Simplicity (Maeda)
Leaders: growth mindset of innovative; how CEOs can drive adoption of jugaad; securing buy-in to drive changes
Leberecht, Tim
Levy, Rob
Li, Charlene
Liang, Linus
Lifestyle downshifting
“The Limping Middle Class” (Reich)
Liu, Jiren
Logan car (Renault)
Longfellow, Henry Wadsworth
Lorenzo, Doreen
Los Grobo (Argentina)
Löscher, Peter
Lovelace, Lady Ada
Lovemarks (Roberts)
Low-cost brands
Low-tech revolution: factors driving the; global examples of successful; how Facebook is leading the; practical benefits of the R&D (research & development) impact by; why Western firms reject the. See also Keep it simple principle
Lucile Packard Children's Hospital (Stanford University)
Lululemon Athletica
LUNAR
Luthans, Fred
M
M-PESA service
MAC 400 (portable ECG) [GE]
MAC i
MacArthur Research Network on Transitions to Adulthood
MacGyver (TV series)
Maeda, John
Malina, Yuri
ManpowerGroup survey
Marginalized consumers: base of the pyramid (BOP) enabling financial inclusion of; General Electric's inclusion of how Procter & Gamble serves; how to increase profits by including the; increasing competition facing Western firms for; transitioning into the majority; why Western firms ignore the. See also Diverse consumer base; Including the margin principle
Marino, Mario
Marketers: disconnected from their customers innovating radically instead of following traditional
Markets: adopting best practices from emerging approaching marginal groups as whole new; creating separate brands to increase coverage of diversity of global grassroots networks used for cover distribution to; multinational firms' polycentric structure empowering units in BRIC resource scarcity as barrier to emerging start-ups entering the marginal Western firms facing increased competition in core
MarketSimplified platform (INXS Technologies)
Marzano, Stefano
Maslow, Abraham
Maslow's hierarchy of needs
MasterCard
Mathematics low-cost education
Mayer, Marissa
Mayo Clinic
McCartney, Liz
McCormick, Cyrus
McCormick's reaper
McDonald, Robert
McNerney, Jim
Medical care. See Health care delivery
Mendiola Sánchez, Ramón
Menkes, Justin
Merrimack Valley (Massachusetts)
Merrimack Valley Sandbox
Microloans of microfinance institutions (MFIs)
Microsoft
MicroVentures (Philippines)
Millennials. See Generation Y (Millennials)
MintyMP3
MIT
Mittal, Sunil
Mitticool fridge innovation
Mobile SMS (text messaging)
Mohan, V.
Monty, Scott
“More for less” business model. See also Do more with less principle
“More for more” business model
Motorola
Müller, Thomas
Murphy's Law
Murty, Naganand
Muslim population
MyBnk (UK)
N
Naha, Abhi
Nano (low-cost auto) [Tata Motors]
Narayana Hrudayalaya (India)
National Electronic Fund Transfer (NEFT) system [YES BANK]
National Innovation Foundation
Nestlé
Netscape
Networks: benefits of Hapinoy Program Colgate Palmolive use of Design for America (DFA); forming “passion,” harnessing ingenuity across borders with global innovation; market distribution through; MicroVentures use of partnering for low-cost products. See also Partnering strategy
Neusoft (China)
New Economy Initiative for Southeast Michigan (NEI)
New York Times Company (NYTC)
Next Idea competition (New York City)
Nike
Nokia: Chinese companies successfully competing against 1100 cellphone sold by ethnographers employed by
Non-governmental organizations (NGOs): corporate social responsibility (CSR) of corporations partnering with Deshpande Foundation's Merrimack Valley Sandbox; mobile SMS (text messaging) used during relief efforts by; New Economy Initiative for Southeast Michigan (NEI); Operation Hope relevance of jugaad practices for Rural China Education Foundation (RCEF) Sightsavers Venture for America (VFA); Venture Philanthropy Partners (VPP). See also Organizations
Nooyi, Indra
Nordstrom
Nueclear Healthcare (India)
Nuovo, Frank
NYC Next Idea competition
O
Obama administration: push for stringent federal fuel economic standards by several initiatives to stimulate community-led innovation by. See also United States
Obama, Barack
100 Global Leaders for Tomorrow
Open source hardware (OSHW) movement
Operation Hope
Optima Energa (Mexico)
Oracle
Organizational silos: description of flexible thinking to break down
Organization: CEO agenda driving jugaad adoption by; creating “centers of passion” across your; integrating jugaad into your; start-up strategies for simplifying your. See also Non-government organizations (NGOs); Western firms
Out of Poverty (Polak)
Outliers (Gladwell)
OXO
P
Palensky, Fred J.
Palmisano, Sam
Pandit, Ravi
Panicker, Rahul
Parivarthan training program (SBI)
Partnering strategy: corporations with non-profit organizations for creating low-cost products; General Electric's public-private partnerships (PPPs) partnering with flexible thinkers; Social Innovation Fund for promoting community programs. See also Networks
Passage (game)
Passion: engaging employee forming network Generation Y (Millennials) search for meaning and of Steve Jobs. See also Follow your heart principle
Patel, Kal
Patell, James
Pattanaik, Devdutt
PayNearMe
PCM pouch (Embrace)
PepsiCo: doing more with less approach of; Global Value Innovation Center (India) set up by reinventing its business model
PepsiCo Frito-Lay
PepsiCo India
Peyret, Patrice
Pfizer
Pharmaceutical industry: low-cost competition to R&D expenditures of the scrambling to serve the base of the pyramid (BOP) consumers
Philips
Philips Design
PiggyMojo
Pink, Daniel
Plastyc
Polak, Paul
Polycentric organization
Porcini, Mauro
Portable infant warmers
Post-it Notes
The Power of Pull: How Small Moves, Smartly Made, Can Set Big Things in Motion (Hagel, Brown, and Davison)
Prabhu, Jaideep
Prajapati, Mansukh
Prasad, Venkatash
Procter & Gamble (P&G): Beacon Community program partnership of CEO on innovation approach of Connect & Develop mechanism at; marginalized consumers served by; R&D partnering by; shifting to serve the marginalized customers social media tools embraced by Tremor software service of Vocalpoint tool used by; YourEncore.com launched by partners of
Products: creating separate low-cost brands for designed from the ground up; designing affordable solution; eco-aware how simplicity increases universal appeal of incentive systems for selling affordable; make it simple and not simplistic; partnering to create low-cost; reinventing for Generation Y and Z users; Siemens's SMART strategy used for creating simple simplify architectures and reuse platforms; universal design philosophy to boost usability of Western firm's “defeaturing” practice of designing. See also Design models; R&D (research & development)
Public Policy
Public-private partnerships (PPPs)
R
R&D (research & development): Apple's relatively low expenditures on challenged to do more with less; designing affordable solutions through; as disconnected from real-world customers expense of pharmaceutical expense of the auto sector; falling budgets of flexible thinking derailed by rigid and time-consuming; low-tech revolution of; partnering for; rewarding cleverness instead of customer value scaling back on; Siemens's SMART strategy used for; structured innovation approach to; Western companies reducing investment in. See also Design models; Products; Technology
Radjou, Navi
Ramakrishna Nagar (India)
Ramon Magsaysay Award
Rangan, Venkat
Read, Ian
“Realistic optimism,”
Reframing adversity
Reich, Robert
Renault-Nissan
Resilience: building psychological capital to boost; how adversity nurtures
Resilience Advocacy Project (New York City)
Resource scarcity: accelerating problem of austerity factors shaping Western firms' responses to; as contributor to complexity of emerging markets as barrier to innovation; dwindling natural resources and how it inspires invention; how jugaad works with how simplicity helps solve problem of PepsiCo's approach to managing; strategies dealing with environment of; strategies for getting more value out of. See also Do more with less principle; Frugal business strategies
Reuters Market Light (RML)
Revolo kits (KPIT)
Rhode Island School of Design
Riboud, Franck
Richardson, Adam
Richie, Brooke
Risk: Western firms' aversion to willingness to fail and take
Roberts, Kevin
Rohrer, Jason
Roosevelt, Theodore
Rosenburg, Zach
Ross, Alec
Rottenberg, Linda
Rural China Education Foundation (RCEF)
S
Saatchi & Saatchi
Safaricom (Kenya)
Salar, Jean-Philippe
salesforce.com
Samant, Shashank
The Sandbox (Merrimack Valley Sandbox)
Santa Clara University
SAP
Schmidt, Eric
Schultz, Howard
Schweitzer, Louis
Scripps Health
Sears
Seek opportunity in adversity principle. See also Adversity
Self-directed compassion
Self-empathy
Service innovation
Shah, Sonal
Shetty, Devi
Sibal, Kapil
SICP (White House Office of Social Innovation and Civic Participation)
Siebel
Siemens AG: description and expansion of Fetal Heart Monitor developed by SMART product strategy of
Sightsavers
Silva, Rohan
Simplicity strategies: design simple offerings from the ground up; designing simple products around basic customer needs embrace universal design philosophy to boost usability get engineers and industrial designers to work together; make it simple and not simplistic; redesign entire organization around simplicity; simplify product architectures and reuse platforms. See also Keep it simple principle
Singham, Roy
Sivakumar, Mr.
Six Sigma: General Electric's successful integration of jugaad and; organizational culture of as structured innovation process used and rolled back by 3 M
Skoll Foundation's Social Edge
Sling Media's Slingbox technology
Smith, Adam
SMS (text messaging): diabetes control using mobile technology used during relief efforts; Reuters Market Light (RML); Text4baby (Johnson & Johnson) VidaNET free service for
Social computing revolution
Social Innovation Fund partnership
Social media: how the jugaad movement is facilitated by; innovation through realistic optimism about; worry over growth of. See also Facebook; Twitter
“Soft” capital
Software as a Service (SaaS)
Solar bottle bulb (SLB)
Solar Electric Light Company (SELCO) [India]
Spencer Stuart
Spice
St. Bernard Project (New Orleans)
Stanford University: Biodesign program in partnership with Indian institutions by Entrepreneurial Design for Extreme Affordability program Lucile Packard Children's Hospital of
Starbucks
Start-ups: competition from Western Kickstarter.com enabling funding of grassroots serving marginal consumers
Starwood Group
State Bank of India (SBI)
Structured innovation: elitist and insular nature of; expensive and resource consuming process of; jugaad as complement to; lack of flexibility of; mixing jugaad with; three major benefits of. See also Innovation
Sun Products
Suzlon Energy (India)
Système D, as the French equivalent of jugaad
T
Tanti, Tulsi: how he turned adversity into success; Suzlon Energy created by
Tata Group, flexible innovation practiced at
Tata Motors: improvisation by Nano (low-cost) auto by new strategies to cope with adversity used by
Tata, Ratan
Technology: “humanizing technology,” used to lower the cost of inclusion; scaling up personalized solutions with. See also R&D (research & development)
Telemedicine programs
Teresa, Mother
Texas Instruments
Text4baby (Johnson & Johnson)
The Theory of Moral Sentiments (Smith)
Think and act flexibly principle. See Flexible thinking
Thomson Reuters (India)
ThoughtWorks
3 M: examining the innovation process at; 15-percent program of; Post-it Notes innovation of Six Sigma used and then rolled back by turning adversity into opportunity
Tindell, Kip
Topol, Eric J.
Tremor software service (Procter & Gamble)
Tulane University
Twitter. See also Social media
U
Ubisoft
UK government's jugaad initiatives
United States: dramatic economic shift in the; government support of jugaad approaches in the; increasing age of population in the; increasing Hispanic population in the. See also Obama administration
UnitedHealth Group
UnitedHealthcare
Universal design philosophy
University of Cambridge
University of Massachusetts at Lowell
University of Nebraska-Lincoln
UPside prepaid Visa cards
U.S. auto industry: failures of the simplifying General Motor's R&D approach. See also Auto industry
U.S. public debt
U.S. State Department
Ushahidi (Kenya)
Ushahidi Platform
V
Vadafone (UK)
Value. See Core values; Customer value
Van Leeuwen
Vats, Tanmaya
Velocity of change
Venture for America (VFA)
Venture Philanthropy Partners (VPP)
VidaNET (Mexico)
Visa
Visa (prepaid cards)
Vocalpoint (Procter & Gamble)
Voluntary simplicity movement
Vscan ultrasound device (GE)
W
Walmart Express Centers
Wal-mart, Inc.
Wall Street Journal
Walmart Money Centers
Wang, Vera
Warby Parker
Washington Post
Welch, Jack
The West: examining the groundswell jugaad movement in; historic practitioners of jugaad in; how complex factors impact innovation in; how jugaad principles can benefit; jugaad as a solution for economic realities facing the; how jugaad was lost in; restoring prosperity through jugaad to the
Western firms: barriers to flexible thinking by; “defeaturing” practice of how they can learn to follow their hearts;
*9.5pthow they can profit from the groundswell jugaad movement; increased competition in core markets facing; major adversity facing contemporary; rejection of low-tech revolution by; responses to austerity factors by; why they don't follow their heart; why they view marginal groups as unprofitable. See also Organizations
Wharton Infosys Business Transformation
Whirlpool
White House Office of Social Innovation and Civic Participation (SICP)
White Mountain Apache Tribe project (Eastern Arizona)
A Whole New Mind (Pink)
Wikileaks
Wilson, Woodrow
Winning in the Indian Market (Bijapurkar)
Wired magazine
World Bank's International Finance Corporation,
World Economic Forum
World Economic Forum's Social Entrepreneur Award
World Health Organization
Wright brothers
Y
Yankee ingenuity
YES BANK
YES MONEY service
YourEncore.com
youthCONNECT initiative
Z
Zhang, Ruimin
Zhongxing Medical (China)
Zica (Helo sa Helena Assis)
Zimbalist, Michael
Zizhu chuangxin (innovation)
Zone V
Zuckerberg, Mark
Zynga
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