Acknowledgements

There are a number of people whom we want to acknowledge for helping us make this book a reality.

Thank you Karen Ancell for your invaluable help with feedback, editing and creative ideas for improvements.

Thanks to all our clients and colleagues who constantly inspire us and makes us want to go to work.

Thank you David Crosby and Nicole Eggleton of Pearson Education for asking us to write this book.

Thanks to our family and friends who have encouraged us to keep writing and supported us so that we can!

Thank you Mark Shelmerdine for sharing your expertise in publishing with us once again.

Thank you Barbara Large for your inspiration and support in both writing and publishing.

We would also like thank the Society of Authors for their help and guidance.

The photo in Figure 7.2 is by 123rf.com