Who’s Who in Enterprise Project Management

In enterprise project management, the following roles are reflected:

  • Project manager. The traditional user of Microsoft Project, the project manager is the person responsible for the success or failure of the assigned project, and as such, all the other roles revolve around this one. The project manager typically uses Project Professional 2010 as well as Project Web App. The project manager builds the project schedule, creates and assigns resources, creates the change management plan, manages issues and risks, manages project costs, and communicates with all project stakeholders.

  • Resource managerAlthough the role of the resource manager is often fulfilled by the project manager, Project Web App and Project Professional include distinctive resource management features. The resource manager works closely with the project manager to ensure that all projects are staffed with the right resources. The resource manager can manage resource information in the enterprise resource pool, review timesheets, and create custom resource-related reports.

  • Team leader. The team leader manages resource notifications, views team member task status, and reports to the project manager. Team leaders can assign tasks to their team members and view existing assigned tasks.

  • Team member. The team member carries out the day-to-day activities of projects to which they’re assigned. Team members can report progress and provide status updates to their team leader and project manager, as shown in Figure 22-8.

    Team members can update their progress on tasks using the Tasks page.

    Figure 22-8. Team members can update their progress on tasks using the Tasks page.

  • Portfolio manager. The portfolio manager analyzes the project portfolio and makes decisions and recommendations on projects in various stages of the project life cycle. The portfolio manager is instrumental in designing the demand management system, including project workflows and business drivers, to ensure that the right projects are selected for the organization’s portfolio. The portfolio manager can also create custom views, fields, and reports to standardize project management practices throughout the entire enterprise.

  • Executive. Upper management, customers, and other managing stakeholders provide high-level direction for a project, a portfolio of projects, or an entire program. They might also fulfill the role of the project sponsor. These executives can keep an eye on the progress of milestones, deliverables, costs, and other concerns through the use of specialized views in Project Web App. They can also compare aspects of multiple projects by using sophisticated modeling or analysis, leading to informed decisions for the organization.

  • Project server administratorThe project server administrator configures the project server for the organization, including user permissions, roles, custom fields, calendars, look and feel, reporting, and more. The project server administrator works primarily in Project Web App, as shown in Figure 22-9.

    The project server administrator uses Project Web App to configure project server information for the organization.

    Figure 22-9. The project server administrator uses Project Web App to configure project server information for the organization.

Although these roles are distinct, one person might fulfill two or more overlapping roles and have the permissions that reflect these multiple responsibilities. It is also possible to customize functionalities down to user-group level, allowing for maximum flexibility.

The rest of this chapter provides a broad overview of the Microsoft Project workgroup collaboration and enterprise project management solution, establishing the context of how all the components work together. Succeeding chapters are designed for specific enterprise project management stakeholders who work with aspects of Project Server and Project Web App in specialized ways, according to their role in the organization. These chapters and their intended audiences are as follows:

  • Chapter 23, is designed for the project server administrator. This chapter presents general guidelines on configuring and tailoring Project Server and Project Web App for enterprise project management in a specific organization. It also includes step-by-step instructions for completing typical system administration duties such as adding new users and setting up security permissions. In addition, the chapter covers the creation of customized elements for standardization as well as the setup for the enterprise resource pool, timesheets, and reports. Chapter 23 should also be reviewed by project managers and portfolio managers who want a clearer picture of the capabilities that are implemented by the project server administrator.

  • Chapter 24, is the project manager’s chapter. In this chapter, you learn how to set up a project, build the project plan, define issues and risks, and build your team. This chapter also covers collaboration with team members and other project stakeholders, and it details enterprise project management procedures in Project Web App as well as in Project Professional.

  • Chapter 25, is intended for team members, team leaders, and resource managers who use Project Web App to track and manage their work on projects. This chapter includes information about creating and accepting project tasks, reporting progress, working with timesheets, and viewing the overall project picture.

  • Chapter 26, is directed at project executives and other managing stakeholders who need to see the overall picture of proposals and projects, as well as resource and cost information. In this chapter, managing stakeholders learn how to use Project Web App to work with the portfolio, view the enterprise resource pool, and analyze the project and portfolio performance information.

  • Chapter 27, is designed for portfolio managers who set up the governance processes for portfolio and project management, focusing on selecting the right projects for the portfolio. This chapter describes designing the demand management system including workflows, optimizing the project portfolio by using strategic business drivers, and viewing and communicating portfolio information.

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