Appendix D. Index to Troubleshooting Topics

Topic

Description

Actuals

Troubleshooting: Your scheduled start and finish dates change when you enter actuals

Actuals

Troubleshooting: Your scheduled values change whenever you enter actuals

Analyze Timescaled Data

Troubleshooting: You can’t find the Analyze Timescaled Data function

Assignment Information dialog box

Troubleshooting: The Assignment Information dialog box does not open

Bar styles

Troubleshooting: Changing the bar style for one task changes the Gantt bars for all tasks

Baseline

Troubleshooting: You see nothing in the baseline fields

Baseline

Troubleshooting: Your baseline information doesn’t roll up

Budget resource

Troubleshooting: The Assign button is unavailable for a budget resource

Budget resource

Troubleshooting: You can’t enter a value in the Budget Cost or Budget Work field

Calendar

Troubleshooting: You set the calendar for 20 hours per week, but the tasks are still being scheduled for 40 hours per week

Combination view

Troubleshooting: You can’t get the combination view to be a single view again

Constraint

Troubleshooting: You can’t delete a constraint

Cost resource

Troubleshooting: You can’t enter costs for your cost resource

E-mail address book

Troubleshooting: You get an error message when trying to display your e-mail address book

Earned value fields

Troubleshooting: Your earned value fields all show $0.00

Excel Task List template

Troubleshooting: You can’t find the Excel Task List template

Exporting files

Troubleshooting: File formats you used to export to are no longer available

Field names

Troubleshooting: The field you’re looking for is not in the Field Name list

Field names

Troubleshooting: The Field Name list doesn’t show the field you want to add

Filters

Troubleshooting: A filter doesn’t display the correct tasks

Fixed costs for tasks

Troubleshooting: The rolled-up value for fixed costs for tasks looks wrong

Gantt bars

Troubleshooting: A Gantt bar doesn’t appear in the chart

Groups

Troubleshooting: You can’t change the calculation for the value that appears in the group heading row

Help window

Troubleshooting: The Project Help window is obstructing your work

Leveling

Troubleshooting: Leveling delay you entered manually has disappeared

Leveling

Troubleshooting: You told Project 2010 to level your resources, but nothing changed

Linking information

Troubleshooting: You get an error message when trying to display your e-mail address book

Linking tasks

Troubleshooting: You’re trying to remove just the predecessor link from a task, but the successor link is removed at the same time

Macros

Troubleshooting: Your macro doesn’t select the correct cell

Mapping table

Troubleshooting: You can’t find a field you want in the Mapping table

Master project

Troubleshooting: Your master project has duplicate resource names

Material Label field

Troubleshooting: You don’t see the Material Label field in the Resource Sheet

Missing information

Troubleshooting: Some of your project information is missing

Overallocation

Troubleshooting: Tasks scheduled at the same time are causing overallocations

Pasting information

Troubleshooting: Your pasted information deleted existing information

Pasting information

Troubleshooting: Data doesn’t paste into the destination file correctly

Pasting information

Troubleshooting: You’re getting paste error messages

Performance

Troubleshooting: Project 2010 performance has slowed since you last leveled

PERT analysis

Troubleshooting: You can’t find the PERT analysis views

Printing reports

Troubleshooting: Project 2010 says there is no data to print

Project Server users

Troubleshooting: Your new resources are not added as Project Server users

Resources

Troubleshooting: You have duplicate resource names, and information is being tracked separately for each instance

Resources

Troubleshooting: You assign two resources to a task, but the work is doubled rather than halved

Ribbon

Troubleshooting: You enter information in a Gantt chart and your ribbon has turned gray

Security settings

Troubleshooting: Project 2010 is not exporting to Excel because of security settings

Sharing resources

Troubleshooting: The resource sharing commands are dimmed

Sharing resources

Troubleshooting: You don’t see an open project file in the Share Resources dialog box

Sharing resources

Troubleshooting: The resources are missing from your sharer file

Split bar

Troubleshooting: The current view doesn’t have a split bar

Subproject formatting

Troubleshooting: You lose text and bar formatting when you insert projects

Task calendar

Troubleshooting: You assigned a task calendar, but it’s not scheduling tasks in all the times it should

Task mode

Troubleshooting: You changed the default task mode for new projects, but Project is still using the old task mode

Text reports

Troubleshooting: You can’t adjust text report column sizes

XLS file format

Troubleshooting: Project 2010 will not let you import the older .xls file format

Zoom slider

Troubleshooting: You can’t find the Zoom slider

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