OTSI is a traditional and electronic publishing company specializing in the creation, production, and delivery of computer software training materials. OTSI publishes the Quick Course® series of computer and business training products. The principals of OTSI are:

Joan Preppernau has been contributing to the creation of excellent technical training materials for computer professionals for as long as she cares to remember. Joan’s wide ranging experiences in various facets of the industry have contributed to her passion for producing interesting, useful, and understandable training materials. Joan is the primary author of Microsoft Windows XP Step by Step, Microsoft Windows XP Step by Step Deluxe Edition, Microsoft FrontPage Version 2002 Step by Step, Microsoft Office FrontPage 2003 Step by Step, and Microsoft Office Outlook 2003 Step by Step, published by Microsoft Press, as well as Quick Course in Microsoft Windows 2000 and Quick Course in Microsoft Windows XP, published by Online Training Solutions, Inc.

Joyce Cox has 20 years’ experience in writing about and editing technical subjects for non-technical audiences. For 12 of those years she was the principal author for Online Press. She was also the first managing editor of Microsoft Press, an editor for Sybex, and an editor for the University of California. Joyce is the primary author of Microsoft Office PowerPoint 2003 Step by Step and Microsoft Office Word 2003 Step by Step, published by Microsoft Press, as well as dozens of books in the Quick Course computer training series, published by Online Training Solutions, Inc.

The OTSI publishing team for this book includes the following outstanding professionals:

Susie Bayers

Jan Bednarczuk

R.J. Cadranell

Liz Clark

Nancy Depper

Joseph Ford

Minh-Tam S. Le

Jaime Odell

Lisa Van Every

For more information about Online Training Solutions, Inc., visit www.otsi.com.