HPT AS THE INTEGRATOR
Today, it is common to encounter numbers of people within organizations whose goal is to improve performance. They use a variety of approaches that have become familiar:
• Training is focused on providing individual employees with skills, knowledge, and abilities
• Six Sigma addresses processes and their creation and improvement
• Organization development addresses organizational workplace issues
It is beneficial for an organization to have a widespread interest in performance improvement. However, the professionals working in the disciplines just described are often in different parts of the organization and may be looking vertically, within their own functional areas.
We suggest that HPT methods, tools, and techniques can be used to integrate performance improvement initiatives horizontally across the organization. The power of Performance Technology is not in emphasizing the means but rather the ends. The integration of the worker, work, and workplace is a key to improved organizational performance (Addison, 2007).
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