Among the professionals currently working in performance improvement, many began by providing services at the Worker or Individual level in their organizations. At this level, performance consultants might work with all the employees in a particular job category, such as all the sales clerks in the women’s shoe department. We might also be helping a work group or team, such as the disaster recovery department, that has a range of different specialists working together. Or we could be consulting to a manager or supervisor about the performance of one or two employees in her work group.