CHAPTER 8
CHART YOUR COURSE
Now that you have spent time with the preceding chapters, what would you like to do with your new learnings? We assume that every reader has differing experiences with performance improvement and may have specific next steps in mind. To support a range of action plans, we offer suggestions at the three organizational levels: Worker/Self, Work/Process, and Workplace/Organization. Regardless of your work situation—corporate, government, non-profit, or independent—there is information you can use in this chapter.
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